We are seeking a dynamic and business-oriented physician to lead our Executive Health Check-Up Unit. This role is responsible for overseeing the delivery of high-quality medical check-up services while driving initiatives to enhance patient experience, service excellence, and the growth of the Executive Health Check-Up program.
Work collaboratively with cross-functional departments to strengthen and expand Executive Health Check-Up services for individual and corporate clients.
Key ResponsibilitiesLead and oversee the operations of the Executive Health Check-Up Unit, ensuring high standards of service quality and patient satisfaction.Ensure efficient coordination and delivery of end-to-end medical check-up services across clinical and supporting departments.Drive initiatives to expand the Executive Health Check-Up program and increase service utilization.Lead and develop the Medical Check-Up team to achieve operational excellence and service quality.QualificationsMedical Doctor (MD) from a reputable university; specialization in Occupational Medicine is preferred.Possess a valid Hiperkes (Occupational Health) certification.Minimum 2 years of leadership experience in a Medical Check-Up unit.Strong business acumen and marketing mindset, particularly in developing health screening services.Proven leadership and team management skills.Strong organizational, communication, and problem-solving abilities.Fluent in English, both written and spoken.

Join Siloam Hospitals Group and be part of a team that drives strategic partnerships and business growth in Indonesia’s leading healthcare provider.
We are looking for a relationship-driven and results-oriented Key Account Management professional to manage key corporate accounts, strengthen client partnerships, and identify growth opportunities that support business performance.Key ResponsibilitiesManage and maintain relationships with key corporate accounts and strategic partnersIdentify business opportunities to grow account value and achieve revenue targetsCoordinate with internal stakeholders to ensure excellent service delivery and client satisfactionMonitor account performance, prepare reports, and develop account growth strategiesSupport contract renewal, partnership discussions, and business negotiationsRequirementsBachelor’s degree in Business, Marketing, Management, or related fieldMinimum 2–4 years of experience in Key Account Management, Business Development, Sales, or Partnership ManagementStrong communication, negotiation, and relationship management skillsProven ability to manage multiple accounts and work with cross-functional teamsExperience in healthcare, insurance, or corporate partnerships is a plus

As a Director, you will serve as a trusted advisor to senior executives, Boards, policymakers and investors in Indonesia’s healthcare sector. You will lead end‑to‑end strategy and financing engagements, shape market‑relevant offerings, and drive business growth in Indonesia. You will bring strong healthcare financing, strategy, economics and investment expertise—combined with deep understanding of Indonesia’s healthcare system, regulatory environment, market dynamics and stakeholder landscape.
This role has clear expectations across engagement leadership, market development, client relationship management, thought leadership, and practice building.
What you will do:Client Engagement & Delivery LeadershipLead the design and execution of complex healthcare strategy and financing engagements across Indonesia.Develop strategies and digital transformation for healthcare systems, hospitals, payers, and investors that incorporate:Healthcare financing and funding model design (e.g., BPJS, JKN evolution, blended financing).Provider financial sustainability and performance improvement.Investment cases, business cases, economic and feasibility studies.Tech Implementation experiencePolicy and regulatory analysis relevant to Indonesia’s health sector.Serve as senior client interface for government, private sector, and investor stakeholders.Deliver high‑quality, decision‑ready insights that integrate financial, clinical, regulatory, and policy perspectives.Healthcare Financing, Economics & Investment FocusAdvise clients on financing and health‑economic issues, including:Health system funding reform and JKN‑related financing implications.Provider reimbursement, pricing and payment models (DRG, capitation, value‑based care).PPP structuring, value‑for‑money assessments and infrastructure investment cases.Economic and financial feasibility for hospitals, digital health, diagnostics, medtech and life sciences investments.Integrate cost‑effectiveness, financial modelling, and economic analysis into strategic recommendations.Collaborate with KPMG teams across ASEAN and globally to deliver integrated, multi‑disciplinary solutions.Market Development & Leadership (Indonesia Focus)Drive business development for Indonesia across public, private and investor segments.Originate, shape and close opportunities in:Healthcare providers (hospital groups, diagnostics, pharmacy chains).Health insurance, BPJS‑related programs, and payer models.Life sciences and medtech market entry and channel expansion.Investors (PE, sovereign funds, conglomerates) exploring healthcare assets.Position KPMG as a leading advisor on Indonesia’s healthcare strategy and financing landscape.Represent the firm at key market events, Ministerial and agency roundtables, industry forums and publications.Team Leadership & Practice DevelopmentLead, coach and develop project teams across Singapore and Indonesia.Set quality standards and ensure consistent delivery excellence.Contribute to building specialised tools, methodologies and market offerings for Indonesia.Mentor Managers and Associate Directors to build Indonesia‑focused capabilities in healthcare strategy and financing.
Desired skills & experience:Minimum 15 years of experience in healthcare strategy, healthcare financing, health economics, investment advisory, or related fields.Demonstrated leadership of large, complex engagements with senior‑level stakeholders.Strong experience in healthcare financing, funding models, or economic/financial advisory (Indonesia preferred).Proven ability to build and manage senior relationships with policymakers, CEOs, Boards, investors, and regulators.Strong understanding of: Indonesia's healthcare system, BPJS/JKN landscape, provider market dynamics; Regulatory environment, investment rules, and health sector policies.Excellent analytical, communication and problem‑solving skills.Ability to operate in cross‑border settings and lead teams across ASEAN.Preferably experience in: Provider strategy, transformation or turnaround, Health system reform, policy advisory or government programs, Healthcare PPPs, infrastructure financing, public investment projects, Deep experience in Digital Transformation implementation experience such as ERP, Procurement, Supply Chain, Analytics etc., Market entry and commercial strategy for life sciences/medtech in Indonesia.Prior experience in Big 4, strategy consulting, or specialist healthcare advisory are an advantage.Postgraduate qualifications (MBA, MPH, MPA, Health Economics, Finance) are an advantage

Requirements:Bachelor’s or Master’s in Computer Science, Engineering, or a related field. Experience 10–17 years in IT operations, with at least 5 years in a senior leadership role.Deep knowledge of AWS, Infrastructure as Code (Terraform, Ansible), and CI/CD pipelines. Knowledge of Zero Trust and cloud security architecture. Team leadership, stakeholder management, crisis management, and the ability to translate “tech-speak” for the Board. AWS Certified DevOps Engineer – Professional preferred.
Responsibilities:1. Strategic Leadership & Vision Roadmap Development: Define the one year strategy for cloud migration, data center management, and edge computing. Financial Oversight: Manage CapEx and OpEx budgets, optimizing cloud spend (FinOps) and vendor contracts. Team Building: Lead and mentor diverse teams across DevOps, SRE (Site Reliability Engineering), Network Engineering, and Security Operations.
2.Architecture & Operations Scalability: Ensure the infrastructure can handle rapid user growth and peak traffic periods without performance degradation. Reliability: Maintain (99.99%) availability through robust disaster recovery (DR) and business continuity planning. Modernization: Cloud-native, containerized environments (Kubernetes, Docker).Implement IT service management practices including incident management, change management, and service monitoring.
3.Security & Compliance Governance: Partner with the CISO to implement rigorous security protocols, identity management, and encryption standards.Compliance: Ensure infrastructure meets industry-specific standards such as ISO 27001 and regional regulatory standards.Endpoint Management: Operate device management platforms (MDM) supporting secure provisioning, patching, and configuration of corporate devices.Zero Trust Enablement: Implement infrastructure capabilities supporting Zero Trust architecture, including identity-aware networking, device trust integration, and secure service-to-service authentication.

At Siloam Hospitals, patient experience is more than service — it’s how we build trust, compassion, and excellence in every touchpoint.
Siloam Surabaya is looking for a Patient Experience Department Head who is passionate about creating meaningful patient journeys, strengthening service culture, and driving measurable impact across hospital operations.
What You Will Do:Lead and elevate end-to-end patient experience strategyDrive service excellence initiatives across all departmentsMonitor patient satisfaction metrics and implement improvement plansCollaborate with clinical & non-clinical leaders to ensure consistent service standardsTransform feedback into actionable insights and sustainable improvements
What We’re Looking For:Minimum 5 years of experience in Customer Experience / Service Excellence / Patient Experience roles, preferably within hospital, hospitality, banking, or premium service industriesProven track record in improving customer/patient satisfaction scores with measurable outcomesStrong experience in handling service recovery cases and complaint management frameworksExperienced in designing and implementing service standards, SOPs, and training programsComfortable working with data analytics and performance dashboards to drive improvement initiativesStrong stakeholder management skills, with experience collaborating with medical staff, operations, and corporate leadership
If you believe healthcare is not only about clinical outcomes but also about how patients feel, we would love to connect with you.

Position OverviewThe Medical Services Manager is responsible for planning, coordinating, and managing medical and clinical services to ensure a smooth transition from hospital commissioning to stable daily operations. The role ensures that all medical services are operationally ready, compliant with Indonesian healthcare regulations, and aligned with hospital quality and patient safety standards.This position plays a key role in clinical readiness, service activation, medical staff coordination, and ongoing operational performance, working closely with hospital leadership and multidisciplinary teams.
Key Outcomes:Successful Hospital Go-LiveAll medical services are fully commissioned, tested, and activated according to the approved opening plan.Clinical services operate safely from day one without major disruption.Regulatory & Accreditation ComplianceHospital meets all Ministry of Health (MOH) licensing requirements and maintains compliance.Readiness and successful performance for accreditation surveys (e.g., KARS).Standardized Clinical OperationsClinical SOPs, pathways, and policies are developed, implemented, and consistently applied.Clear clinical governance and decision-making structures are in place.Medical Staff Readiness & EngagementDoctors and clinical staff are credentialed, privileged, and trained prior to operations.Strong doctor relations and effective medical staff communication.Patient Safety & Quality SystemsActive patient safety, quality improvement, and IPC programs from commissioning onward.Continuous monitoring and improvement of clinical outcomes.Efficient Daily Medical Services OperationsSmooth, efficient day-to-day clinical operations across all services.Optimized patient flow, service utilization, and clinical productivity.Effective Interdepartmental CoordinationStrong collaboration between medical services, nursing, facilities, IT, HR, finance, and support units.Rapid resolution of operational issues.Financial & Case Mix PerformanceAccurate clinical documentation and coding supporting optimal reimbursement.Controlled medical service costs and efficient resource utilization.Continuous Improvement & Service DevelopmentOngoing identification of gaps and opportunities for improvement.Development of services aligned with hospital strategy and community needs.Transparent Governance & ReportingTimely, accurate reporting of clinical performance, risks, and outcomes.Data-driven recommendations adopted by hospital leadership.
Primary Dutie sand Responsibilities
Commissioning & Pre-Opening PhaseClinical Service ReadinessLead the commissioning and operational readiness of all medical services.Ensure clinical workflows, patient pathways, and service models are tested through trial operations and simulations.Validate readiness of facilities, medical equipment, IT systems, and staffing prior to go-live.SOP, Policy & Governance SetupDevelop, review, and implement clinical SOPs, policies, and service protocols.Ensure alignment with Ministry of Health (MOH) regulations and accreditation standards (KARS).Establish clinical governance, patient safety, and quality frameworks.Medical Staffing & CredentialingCoordinate recruitment, credentialing, and privileging of doctors in collaboration with the Medical Committee.Support onboarding, orientation, and training programs for medical staff.Ensure adequate medical coverage plans for opening and early operations.Regulatory & Licensing ComplianceSupport preparation for licensing, inspections, and regulatory approvals.Ensure clinical services meet all operational and legal requirements before opening.Go-Live & Transition PlanningDevelop and execute go-live plans (phased or full opening).Identify and mitigate clinical risks during commissioning and early operations.Support smooth handover from commissioning team to operational management.
Daily Hospital Operations PhaseMedical Services Operations ManagementOversee daily operations of medical services to ensure safe, efficient, and continuous patient care.Monitor service performance, patient flow, and clinical productivity.Address operational issues and ensure continuity of care.Quality, Patient Safety & Risk ManagementImplement and monitor patient safety programs, incident reporting, and quality improvement initiatives.Ensure effective Infection Prevention and Control (IPC) practices.Lead corrective and preventive actions based on audits and incident reviews.Medical Staff Management & Doctor RelationsMaintain effective communication and collaboration with doctors and specialists.Monitor medical staff performance, attendance, and compliance with hospital policies.Resolve service-related issues involving medical staff.Compliance & Accreditation MaintenanceMaintain ongoing compliance with healthcare regulations and accreditation standards.Support accreditation surveys, audits, and regulatory reviews.Ensure timely renewal of licenses and clinical permits.Performance Monitoring & ReportingMonitor clinical KPIs, service utilization, and outcomes.Prepare regular reports for hospital management and committees.Recommend service improvements based on data and operational trends.Continuous Improvement & Service DevelopmentIdentify opportunities to improve service quality, efficiency, and patient experience.Support development and expansion of medical services in line with hospital strategy.Promote a culture of quality, safety, and continuous improvement.
Selection CriteriaBachelor degree in Medicine, preferably Master’s degree in Hospital Management (MARS), Public Health (MPH), Business Administration (MBA), or Healthcare Administration.Minimum 5-10 years of leadership experience in hospital, preferably type B hospital.Proven experience in hospital commissioning, pre-opening, or service expansion.Hands-on experience managing multiple clinical services (e.g., ER, Surgery, Dialysis, MCU).

Job PurposeTo support the Marketing & Communications team in producing engaging and accurate content across digital and offline platforms, ensuring alignment with Siloam Hospitals Group’s brand and healthcare mission.Key ResponsibilitiesDraft and edit articles, social media posts, newsletters, and campaign materials.Conduct basic research on healthcare topics to support content accuracy.Assist in proofreading and updating existing content.Collaborate with creative and marketing teams to align content with brand guidelines.Contribute ideas for new content initiatives to improve audience engagement.QualificationsUndergraduate student or recent graduate in Communications, Journalism, Marketing, or related field.Strong writing and editing skills in Bahasa Indonesia and English.Creative, detail-oriented, and deadline-driven.Familiar with social media and digital content trends.Interest in healthcare and wellness topics is an advantage.

Job SummaryPlan, coordinate, and manage training programs to ensure effective and efficient delivery.Develop training project plans and schedules.Collaborate with internal and external stakeholders (e.g., trainers, facility management, finance, external partners).Monitor and control training budgets and costs.Prepare comprehensive training reports, including evaluations of methods, materials, trainers, facilities, pre/post-test results, and expenses.Job RequirementsEducation: Bachelor’s degree in Nursing (Perawat Profesi/Ners) required.Experience: Minimum 3 years of working experience, preferably in training delivery or as a trainer (CNE, Trainer, Instructor, Facilitator).Skills:Strong organizational and project management skills.Excellent communication and stakeholder management abilities.Familiarity with training evaluation methods and reporting.Proficient in Microsoft Office and learning management systems (LMS).Ability to manage budgets and monitor cost control effectively.Full WFO - Lippo Karawaci, Tangerang

At Siloam Hospitals Group, we don’t just deliver healthcare—we shape the future of it. As one of Indonesia’s leading private hospital networks, we serve nearly 2 million patients annually with the support of 2,700 doctors and 10,000 healthcare professionals.
We are looking for a Marketing Department Head (Hospital Unit – Medan) who is ready to drive impact, build strong community connections, and elevate healthcare experiences through strategic marketing initiatives.
What You Will DoLead and manage the Hospital Unit marketing teamDrive offline marketing strategies to support patient growth and revenue generationDevelop and execute integrated marketing plans to enhance brand awareness and patient retentionCoach and guide the team in executing impactful marketing initiativesPlan, implement, and evaluate marketing campaigns and performance metricsIdentify new opportunities through market research and business insightsCollaborate cross-functionally to ensure seamless program execution
What We’re Looking ForMinimum 5 years of experience in MarketingProven experience in leading teams and cross-functional collaborationStrong strategic thinking with execution excellenceAbility to thrive in a fast-paced, target-driven environmentWilling to be based onsite in Medan

Are you someone who enjoys building strong relationships and making a real impact? At Siloam Hospitals Group, we are looking for a Physician Relations Officer who will play a key role in connecting our hospital with doctors, specialists, and partners to enhance patient care and hospital performance.
What You Will DoBuild and maintain strong relationships with doctors, specialists, and external partnersSupport the promotion of hospital services and programsMonitor and ensure accurate patient data and reportingAnalyze referral trends and performance data to support strategic improvementsCollaborate with internal teams to ensure quality and patient safety standardsContribute to achieving the hospital’s performance and growth targets
What We’re Looking ForMinimum 1 year of experience in a related field (healthcare experience is a plus)Proactive mindset with the ability to identify issues and propose solutionsStrong analytical skills to interpret data and trendsExcellent communication and coordination skillsWilling to be based in Jakarta

Head of Pharmacy is responsible for leading, coordinating, and executing all activities related to the Pharmacy projects effectively and efficiently.
Responsibilities• Lead and manage multiple projects (pharmacy and clinic) to achieve timely product readiness.• Coordinate and carry out the preparation of plans, strategies, and budgets in the Pharmacy.• Implement, control, and evaluate Pharmacy operation activities.• Coordinate, monitor, and ensure that financial and administrative management activities run well with the policies and procedures.• Prepare periodic reports.
Qualifications• Strong understanding of the pharmacy industry, including product development and commercialization processes.• Preferably at least 5 years of proven experience in Pharmacy Project Management, New Product Development, or end-to-end project execution.• Good communication and cooperation.• Experience supervising, mentoring, or developing team members.• Strong leadership and communication skills with the ability to manage and influence cross-functional teams.

Mayapada Healthcare Group is seeking a highly capable and experienced professional to lead the operations and strategic development of Mayapada Clinic.
Position: Head of Mayapada Clinic
Key Responsibilities:Lead and oversee overall clinic operations, ensuring excellence in service delivery and patient careDevelop and execute strategic initiatives to drive growth and operational efficiencyEnsure compliance with healthcare regulations and quality standardsManage, mentor, and develop both medical and non-medical teamsCollaborate with internal stakeholders to align clinic performance with organizational objectives
Qualifications:Bachelor’s degree in Medicine, Healthcare Management, or a related field (Master’s degree is an advantage)Minimum 10-15 years of experience in the healthcare industry, with proven leadership experienceStrong understanding of clinic operationsExcellent leadership, communication, and stakeholder management skillsDemonstrated ability to drive performance and improve patient experience
How to Apply: Please submit your updated CV via LinkedIn or send it to email: talent.acquisition@mayapadahospital.com
Only shortlisted candidates will be contacted

Job Description:Lead crisis communication planning and execution to protect and strengthen corporate reputation.Act as the key coordinator during crises, working closely with leadership, legal, HR, operations, and PR teams.Prepare and manage official statements, media responses, and stakeholder communications during sensitive situations.Monitor issues, public sentiment, and media coverage to identify potential risks and recommend proactive actions.Develop and maintain crisis management protocols, playbooks, and simulation exercises.Support government relations and regulatory communications related to crisis or reputational risk matters.Conduct post-crisis evaluations and implement continuous improvement initiatives.
Qualifications:Bachelor’s degree in Communications, Public Relations, Journalism, Law, or related field.Minimum 8-10 years’ experience in corporate affairs, public relations, crisis communications, or related roles.Strong experience handling high-risk, sensitive, or reputational issues.Excellent written and verbal communication skills in Bahasa Indonesia and English.Strong stakeholder management, judgment, and ability to perform under pressure.Experience in healthcare, regulated industries, or large organizations is an advantage.Full WFO in Tangerang

Key Responsibilities:Participate in planning and executing internal audit assignments in accordance with the annual audit plan.Perform audits of operational processes, financial records, and compliance-related activities.Review and analyze financial data, policies, procedures, and operational systems to assess risks and controls.Identify control weaknesses, gaps, and inefficiencies and propose actionable recommendations.Prepare clear and concise audit reports with findings, conclusions, and recommendations.Monitor and follow up on the implementation of audit recommendations.Support special audits, investigations, or ad-hoc projects as requested by management.Maintain audit documentation in accordance with internal standards and audit methodologies.Ensure compliance with internal policies, company regulations, and external laws.Assist in risk assessment and internal control evaluations across departments.Stay up to date with industry trends, risk developments, and audit best practices.
Requirements:Bachelor’s degree in Accounting, Finance, or a related field.3–5 years experience in internal audit, external audit, or risk management.May require occasional travel to branch offices or operational sites.Strong analytical and problem-solving skills.Good understanding of internal control concepts and risk assessment practices.Ability to work independently and within a team environment.Excellent attention to detail and organizational skills.Experienced in data analysis using various systems, especially Excel and Power Point.Placement: HO - Karawaci (WFO arrangement)

This role leads the implementation of risk management and patient safety programs within the hospital. This role collaborates with multidisciplinary teams to strengthen a culture of safety, ensure compliance with accreditation standards, and drive continuous quality improvement across the organization.
Key Responsibilities:Coordinate risk management programs across all hospital units.Support the implementation and monitoring of the hospital’s risk management and quality management systems.Collaborate with the Quality Committee to manage the patient safety incident reporting system, incident investigations and root cause analysis (RCA).Develop and maintain the hospital risk register and formulate risk mitigation plans for clinical and operational processes.Facilitate the development of Failure Mode and Effects Analysis (FMEA) for new services or high-risk processes.Conduct an analysis of the hospital’s patient safety culture.Ensure compliance with the hospital accreditation standards such as STARKES and JCI.Prepare reports, documentation, and data analyses to support reporting to the CEO, quality audits, and accreditation preparation.Provide education and training to staff on patient safety and risk management.Collaborate with relevant departments and committees to support hospital programs related to risk management and patient safety.
QualificationBachelor’s degree in Medicine, Nursing, Public Health, Hospital Administration, or related field.Minimum 5 years of experience in hospital settings, preferably in Risk Management, Patient Safety, Quality Improvement, or PMKP.Master’s degree in Hospital Management (MARS) or related field will be an advantage.Familiarity with hospital quality management systems and patient safety frameworks.Strong understanding of hospital accreditation standards (KARS / JCI).Experience in incident investigation methods (RCA, FMEA) is preferred.Strong analytical, reporting, and documentation skills.Excellent communication and stakeholder coordination abilities.Detail-oriented, proactive, and committed to improving patient safety and healthcare quality.

About the CompanyAdecco Indonesia is representing a well-established healthcare group with a growing network of clinics across Indonesia. The organization is focused on expanding its outpatient and corporate healthcare services, particularly in occupational health and medical check-up solutions for corporate clients.
Key ResponsibilitiesLead and oversee end-to-end clinic operations across multiple sites, ensuring service quality and efficiency.Drive business growth through development of corporate healthcare services, particularly in occupational health (OH) and medical check-ups (MCU).Build and maintain strong relationships with corporate clients and key stakeholders.Identify and develop new business opportunities, including client acquisition and partnership initiatives.Ensure standardization of processes, service delivery, and patient experience across clinics.Collaborate with internal stakeholders to align operational and commercial strategies.Monitor performance metrics, including revenue, utilization, and operational KPIs.Lead, develop, and manage multidisciplinary teams across clinic locations.
QualificationsBachelor’s degree in Healthcare Management, Business Administration, or a related field.Minimum 10–15 years of experience in healthcare operations, with at least 5 years in a leadership role.Proven experience managing clinics, outpatient services, or healthcare networks.Strong exposure to corporate healthcare services, particularly occupational health (OH) and medical check-ups (MCU).Demonstrated experience in handling corporate clients and driving business development initiatives.Commercial mindset with understanding of revenue drivers and operational performance.Strong leadership, stakeholder management, and communication skills.Ability to thrive in a fast-paced, growth-oriented environment.

Audy Dental has been serving patients in Indonesia for more than 16 years with 60+ branch clinics in Jabodetabeka, Bandung, Semarang, Surabaya, and Bali. Audy Dental serves more than 30.000 patients every month.
Descriptions:Creating and updating SOPs for dentists, SOPs for pricing, and price lists for each specialization based on the needs/requests of doctors approved by management.Creating and updating SOPs for the Dentist Relations division.Preparing and collecting data, coordinating with relevant parties (Patrel/branches/area managers), and approaching permanent doctors at Audy Dental based on the Dentist Performance Report (DPR) and Patient Relation/branch reports.Preparing, submitting, and coordinating events (materials, speakers, budget, specialist SKP, completeness, feedback, and seminar accountability reports) for the Dentist Xpert Forum for each specialization.Collaborating with external vendors as needed/requested by doctors/Audy Dental.
Qualifications:Dentist graduate is a mustGood communication skillsExperience in organizing events and training2 years experience in clinic/hospital/dental supplier management is preferredWilling to learn new things and quickly adapt to changeWilling to work office hour Monday - Friday at 09.00 - 17.00 WIB

ResponsibilitiesProspect, manage and maintain relationships with clients, doctors, and other parties.Carry out visits and promotions to clients.Collaborate with internal teams to ensure excellent service and smooth operational flow.Monitor market trends and competitor activities to support strategic planning.Analyzing sales performance and implementing strategies to achieve business outcomes.
QualificationsBachelor’s degree in Marketing, Management, or a related field.Minimum 2 years of experience as a Sales, preferably experience in healthcare sales and hospitals.Excellent communication and interpersonal skills, with the ability to build and maintain relationships.Excellent persuasive communication skills and networking skills.Placement Gading Serpong, Tangerang.

Position OverviewThis position is responsible for building, managing, and strengthening relationships between the hospital and its doctors (both internal and external/visiting physicians). This role ensures alignment between medical professionals and hospital management to support patient care quality, service excellence, and business growth.
Key OutcomesPre-Commissioning PhaseDoctor Pipeline EstablishedCredentialing & Compliance CompletedDoctor Contracts FinalizedService Coverage ReadinessEngagement & Alignment BuiltReferral Network InitiatedCommissioning PhaseDoctor ActivationOperational ReadinessPatient Flow EstablishedRapid Issue ResolutionDoctor Experience PositiveDaily OperationsBusiness & GrowthDoctor Engagement & RetentionPerformance ManagementOperational ExcellenceNetwork ExpansionPrimary Dutiesand ResponsibilitiesRelationship ManagementDevelop and maintain strong, professional relationships with all affiliated doctors (full-time, part-time, and visiting consultants)Act as the primary liaison between doctors and hospital managementHandle doctor concerns, complaints, and feedback in a timely and professional mannerFoster long-term engagement and trust with key medical stakeholders.Doctor Recruitment & OnboardingMonitor doctor performance, including:Patient volumeRevenue contributionService utilizationPrepare periodic reports and insights for management reviewAnalyze trends and recommend strategies to improve doctor productivityBusiness Development & Referral ManagementBuild and strengthen referral networks with external doctors, clinics, and partnersSupport growth of hospital services through strategic doctor engagementIdentify opportunities for new specialties, services, or collaborationsMonitor and improve referral conversion ratesDoctor Engagement & RetentionPlan and execute engagement programs (meetings, forums, appreciation events)Maintain high doctor satisfaction and retention levelsDevelop strategies to enhance doctor loyalty and long-term collaborationSupport continuous communication between doctors and hospital teamsOperational CoordinationEnsure doctors comply with hospital workflows, SOPs, and clinical protocolsCoordinate scheduling, on-call rosters, and clinic sessionsWork closely with nursing, operations, and admin teams to ensure smooth service deliveryResolve operational issues impacting doctor productivity or patient careCompliance & GovernanceEnsure adherence to hospital policies, medical regulations, and ethical standardsMaintain accurate and updated doctor database and documentationSupport audits, accreditation, and regulatory inspectionsMonitor compliance with contractual agreementsContinuous ImprovementGather feedback from doctors to improve hospital services and processesRecommend improvements in systems, facilities, and support services

Selection CriteriaEssentialBachelor’s degree Healthcare Management or MedicineMinimum 3 years of professional experience in Hospital/healthcare industry.Experience in hospital pre-opening / commissioningExposure to private hospital environmentFamiliar with Indonesian healthcare regulationsWilling to be located in Depok, West Java

About the RoleWe are looking for a dynamic and result-driven Lab Sales Executive to join our team. This role will focus on promoting and selling laboratory services to corporate clients, clinics, doctors, and walk-in patients, while building strong relationships to achieve sales targets and support the growth of Siloam Hospitals Group.Key ResponsibilitiesIdentify and develop new business opportunities for laboratory services.Manage and maintain relationships with corporate clients, referral doctors, and clinics.Achieve monthly and quarterly sales targets.Conduct presentations and negotiations with potential clients.Collaborate with internal teams to ensure excellent customer service and smooth operational flow.Monitor market trends and competitor activities to support strategic planning.QualificationsBachelor’s degree in Marketing, Business, Health Sciences, or related field.Minimum 2-4 years of experience in healthcare sales, preferably laboratory or hospital services.Strong communication and negotiation skills.Target-driven, proactive, and able to work independently.Willing to travel for client visits and business development.