Audy Dental has been serving patients in Indonesia for more than 16 years with 60+ branch clinics in Jabodetabek, Karawang, Bandung, Semarang, and Surabaya. Audy Dental serves more than 30.000+ patients every month.
ResponsibilitiesDeveloping sales strategies for dental services (esthetic, implant, etc.) and monitoring target achievement through revenue dashboards and conversion rate analysis.Ensuring service standards are met, handling patient complaints promptly, and achieving target Patient Retention Rates.Overseeing daily operations, doctor/staff schedules, and ensuring efficient patient flow according to SOPs.Providing coaching and counseling, as well as creating career development plans for the clinic team.Managing operational budgets, controlling costs (cost-to-revenue ratio), and ensuring compliance with health, safety, and sterilization protocols.Evaluating the performance and onboarding of new employees at each branch.
RequirementsMinimum of a Bachelor’s Degree (S1) in any major.At least 2 years of experience as an District/Area Manager in healthcare services, hospitality, or food retail.Experience in multi-branch oversight and cross-functional team management.Proficient in analyzing leads/opportunity data and clinic growth, with a service and target-oriented mindset.Strategic thinking, leadership, budget control, and problem-solving.