🗂️ We’re hiring: Product Management Interns!
Product Design & Proposition InternJob Description:Support product design and development from initial concept through User Acceptance Testing (UAT) and preparation of review documentation.Conduct market and competitor analysis to support product positioning and enhancement.Collaborate and coordinate with relevant internal departments to ensure alignment throughout the product development lifecycle.Assist in preparing and maintaining product-related documentation.Qualifications:Educational background in Actuarial Science, Mathematics, Finance, or Financial Management.Strong communication and interpersonal skills.Good proficiency in English.
Product Implementation InternJob Description:Involved in end-to-end product quotation design, including participation in User Acceptance Testing (UAT).Work closely with cross-functional teams to support system development activities, including technical discussions, user story reviews, UAT execution, and post-deployment testing.Support coordination across departments to ensure smooth implementation and system readiness.Qualifications:Fresh graduate of Mathematics, Science, or a related discipline.Strong analytical skills and ability to work effectively in a collaborative environment.
Hit apply and let’s learn and grow together! 🌱*only shortlisted candidates will be contacted

Prudential Syariah’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Main ResponsibilitiesBe the main project manager to lead the end-to-end project lifecycle: initiation, planning, execution, monitoring, and closure.Identify and evaluate new business opportunities with banking partners.Support the rollout of new products, services, or digital tools in collaboration with partner banks.Oversee end-to-end partnership activities, including business coordination, operational alignment, and development initiatives.Oversee and coordinate User Acceptance Testing (UAT), including test planning, execution, defect tracking, and stakeholder sign-off.Act as a liaison between business units and IT teams for system enhancements and system integrations related to in-branch operations.Prepare and deliver periodic reports on business performance, project progress, key issues, and risk mitigation.Job SpecificationBachelor's degree with strong data analytical, detail-oriented, and interpersonal skill.Have a minimum 3 years' experience as a Business Development, Partnership, or PMO roles, preferably in insuranceExperience in project-based initiatives, including business initiative implementation or process improvement is a strong advantage.Excellent communication and presentation skills and strong problem-solvingGood command in English
Prudential Syariah is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential Syariah’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Description:Lead quality review across sales, ROP/Twisting, welcome call, and servicing processes to ensure compliance with internal and regulatory standards.Analyze quality data and develop dashboards to identify trends, risks, and improvement opportunity.Monitoring risk assessment and control effectiveness, ensuring timely closure of action plans.Ensure alignment of quality framework with governance and regulatory requirements.Drive continuous improvement and system enhancement initiatives to strengthen monitoring effectiveness.
Requirements:S1/S2 degrees from any major, preferably graduated from Economy, Statistics, Auditing and business management. Min 5 years’ experience working in insurance company/financial services/bank, has experience in Risk management, Quality Assurance (QA) or Audit and Business Analysis.Proficiency in data visualization tools (Power BI, Tableau, or equivalent).Good proficiency in English communication (both oral or writing), and presentation skill. Strong analytical and problem-solving skills.Excellent communication and stakeholder management skills.Familiarity with insurance/bancassurance processes and compliance requirements.
Prudential Syariah is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

ResponsibilitiesGathering, develop and implement policies, procedures, and other documentation related to digital platform projects and systems - work collaboratively with all related departments during implementationPlan and execute day-to-day technical maintenance and content management of digital platformEnsure smooth operations and good performance of all digital tools and applicationsGenerate innovative ideas to fasten our automation and digital roadmapProvide ideas and support to increase sales web traffic and ensure web best practices are met including analyze SEO and marketing metricsCollaborate with marketing & affinity team to plan and integrate all communications efforts (email, social, print, press, web)Collaborate with internal stakeholders on program-specific digital needs and prioritize solutionsEffectively manage digital vendor relationshipsProvide periodic platform usage analytics as a baseline for decision making in continuous improvement for all digital platform
QualificationsBachelor's degree or equivalent experience in Information TechnologyHaving 2 years' experience in digital servicing in insurance industry.Excellent written and verbal communication skillsHaving strong analytical skills

Prudential Syariah’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Description:Assist all online and offline events, including customer programs, partner engagement, agent activities, internal programs, and product launches.Assist every event roadmap according to business priorities.Reviewing event budgets and cost efficiency, including planning, submission, tracking, and reporting.Ensure budget optimization while maintaining high quality and compliance.Ensure all events comply with regulatory requirements, company policies, and Shariah guidelines.
Requirements:Bachelor’s degree in any fieldMinimum 1–2 years' experience in event management, marketing events, or brand activation.Proven experience managing large-scale events, preferably in insurance, financial services, banking, or related industries.Experience in handling Bancassurance partnership events is a strong advantage.Willing to take contract employment for 6 months
Prudential Syariah is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organization irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the RoleSupport product development process by having a clear product requirement about product rules, process flow and every possible scenario and coordinating all relevant parties whom involving in system readiness both users and IT team to ensure the new product initiative are ready by the launch date and including the Day 2 items completion, if any.
Key Roles & Responsibilities:Propose inputs to supervisor to be discussed with the Product Specialist on the detailed product rules & transaction process flow of the new product feature or new product benefit including potential scenarios variations happen. This will provide clarity for both users in defining their detailed requirements & test cases and for IT in system setup. Check the draft of product spec and policy data document to obtain review the supervisor before it is shared to IT and users.Work closely with IT team to set timeline & monitor the progress of system readiness to avoid delay of product launch.Held in-depth discussion with Users and IT team to align understanding of the new product’s feature and benefit. Also support IT team during system assessment of user requirement by giving clarification if any queries about the product specification.Prepare the Day 2 approval (if any) to PSC self-assessment and Day 2 deck for PIC meeting and obtain review from the supervisor.Manage the completion of Day 2 product items (if any) and prepare the mitigation process for items that is estimated not ready yet within 3 months after product launch.Propose simple improvement of implementation process, in order to have a simpler product implementation process, reduce cost and a better quality.
Job Requirements:Minimum 4-5 years of experience in the same role or relevant role such as business analyst or business process.Demonstrate the ability to communicate with and gain buy in from the back-end system stakeholders i.e IT, TSS, and users.Demonstrate the ability to communicate with and gain buy-in from third parties i.e Admedika, printing vendor, Medix.

Job Description:Lead and oversee the New Business UW team ensuring end to end process management, start from applications receipt through to policy issuance and delivery.Supervise the Policy Services (POS) team managing policy transactional process including alteration/changes, surrender and living benefit and other policy servicing request.Manage the Collections team, including reconciliation of all premium payments received and ensuring accuracy and timeliness of collection processes.Oversee daily operational activities within Individual Operations, including system enhancements and business process improvement projects.Collaborate effectively with other departments and stakeholders, such as Product, Distribution Channels, IT, Legal, and third-party / vendors, to ensure smooth operational execution and continuous process improvement.
Job Qualification:Bachelor’s degree in Medical Doctor.Minimum 5 years experience as People Leader in life insurance industry.A candidate who possesses proven working experience in Individual and Credit Life New Business Underwriting (NBUW), preferably supported by a medical (doctor) background.Has experience or knowledge in the policy service administration and premium collection processes for individual business.Has the capability to enhance and streamline business process to be more efficient, automated, and optimized in order to maximize digital advancement.Has the ability to prepare reports that support analysis, draw conclusions, develop forward-looking strategies, and effectively monitor of operational performances

Job Description:
Develop and deploy Continuous Improvement Strategy and RoadmapDevelop Operation Excellence strategy and roadmap, identifying and resourcing high-impact initiatives across AIA Operation. Ensure transparency of strategy and efforts to leadership and lead the process of management review of the Operational Excellence portfolio.Standardize approach for and application of Lean/Six Sigma tools, and methods (whichever best benefits the business). Ensure OE standards (e.g. DMAIC, Lean, Root Cause Analysis) are being used for problem solving (tools and methods) and daily continuous improvement.Champion use of KPI / metric management for data-based decision making. Train and coach candidates on Lean methods, mentor candidates to completion and certification.
Business Partner in Leading and Coaching ChangeProvide primary support to business and functional leaders including Identification/chartering/prioritization of improvement opportunities. Act as a coach and change agent to instill a continuous improvement culture throughout the organization. Communicate and advocate for the needs of the leadership teams to site senior leadership team. Coach leaders on standard work and adoption of Lean and Six Sigma principles and behaviors.
Lead Improvement Projects / EventsLead the design and implementation of improvement initiatives or events for highly complex processes that have a large cross-functional impact to eliminate waste, reduce cycle time and improve Shire business performance while establishing a sustainable model for continuous improvement. Lead value stream development to deliver deployment plans to be used to improve the overall performance of the value stream.Complete strategic projects and Kaizen events in alignment with Lexington site strategic deployment plan.
Job Requirement:
Bachelor Degree (S1) Degree in Technical/Information System/Other related educations 5+ years working in Operational Excellence with a focus on Lean required, preferably in the service industryBeneficial to have certification Six Sigma Black Belt / Green Belt, and/or Kaizen

Prudential Syariah’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
ResponsibilitiesDeveloping internal litigation team to handle litigation cases, both criminal and civil by considering the materiality, and the complexity of the cases.Coordinating work with external lawyers on litigation and pre-litigation cases against the Company.Providing support to Head of Legal and Corp Secretary in discharging his responsibilities in managing pre-litigation and litigation cases inclusive to mitigate unwanted legal exposure.Drafting, reviewing, and signing legal responses of complaints addressed by Lawyer/Legal Consultant on behalf of Customers or legal notice from others.Executing litigation in appropriate circumstances to minimize exposure to the Company by considering legal expenses.Acting as the PIC for major legal complaints cases from customers.Conducting coordination with internal/external stakeholders and government officials in relation to the existing or potential legal/litigation problem.Developing and delivering training programs to enhance legal awareness within the organization.
QualificationsBachelor’s degree of Law At least 9 years working experience as in-house counsel (corporate/litigation function) from financial institutions and/or corporate lawyer in reputable international law firm, preference has exposure to insurance industryHaving background in life insurance companies with medium to large scale is a plus.
Required SkillsExcellent written and communication skills in English.Possess Indonesian Advocate (PERADI) License would be an advantage.Detail oriented, good Microsoft Office-related skill.Depth knowledge and understanding of corporate & commercial laws, insurance laws and legal procedures and strategies.

Prudential Syariah is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organization irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job DescriptionConduct product pricing, profit testing, and support product development initiatives.Ensure actuarial completeness for product submissions to OJK and internal documentation.Maintain and review existing products, including system testing and technical support.Manage reinsurance negotiations, treaty documentation, and exposure reporting.Collaborate with cross-functional teams to prepare product launch.
Job RequirementsBachelor’s degree in Actuarial Science, Mathematics, Statistics, or related field.Minimum 5 years of actuarial experience, preferably with team management exposure.Certified ASAI/FSAI or equivalent from international actuarial bodies.Strong communication, leadership, and analytical skills.Proficient in insurance product knowledge and actuarial modeling tools (e.g., Prophet, Excel).Familiar with OJK regulations and life insurance business operations.

Job Description:Identify list of outstanding bank reconciliation before TLM deploymentConduct UAT Testing for bank payment tabarru and bank collectionsConduct BVT based on UAT resultsHave experience in bank reconciliation manual is preferable
Job RequirementsBachelor’s degree in Accounting or a related field1-3 years experience in AccountingKnowledge of accounting journals and basic accounting principlesAdvanced proficiency in Microsoft Office (Word, Excel, and PowerPoint)Ability to communicate effectively in both English and Bahasa IndonesiaStrong analytical and problem-solving skillsAbility to collaborate effectively with cross-functional teams and stakeholdersStrong attention to detail

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Key ResponsibilitiesBudget Planning & Control: Develop, monitor & manage Operational and Strategic budgets for Sharia Agency, ensuring alignment with corporate financial policies and sharia compliancesFinancial Analysis & Reporting: Prepare regular financial performance reports, budget variance analysis, and provide recommendations to optimize resource allocation and cost efficiencyStrategic Support: Support the Chief Sharia Agency in formulating and implementing strategic initiatives by providing financial insights, forecast, and scenario planning
RequirementsEducational Background: A bachelor's degree in finance, business, management, or a related field.Experience: Several years of experience in strategic performance & analysis, preferable in Insurance Industry.Excellent communication and interpersonal skills.Ability to manage budgets and resources effectively.Problem-solving and critical thinking abilities.Ability to work with data, extract insights and make informed decision.Traits: Detail-oriented, organized, and able to work under pressure
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organization irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Wujudkan Ambisi Besarmu, Raih Impian Besarmu! Jadilah Mitra AIA sebagai Agency Life Planner, dan maksimalkan potensi Anda untuk memperoleh penghasilan yang tidak terbatas.
Peran AIA Life PlannerSebagai Agen Asuransi, AIA Life Planner lebih dari sekadar pekerjaan, namun profesi bermakna yang berdedikasi untuk membantu jutaan keluarga di Indonesia hidup lebih sehat, lebih lama, lebih baik.
Mengapa Bergabung Bersama AIA?AIA merupakan salah satu perusahaan asuransi terbesar di Asia yang hadir di 18 Negara dengan lebih dari 25 ribu karyawan dan melayani lebih dari 41 juta pemegang polis individu*. AIA telah melayani keluarga di Asia lebih dari 100 tahun. AIA juga merupakan satu-satunya asuransi yang memiliki program kesehatan dan kebugaran yang inovatif yaitu AIA Vitality, yang dapat mendukung Anda dalam mengembangkan bisnis. Dengan AIA Vitality, Anda dan nasabah dapat bersama-sama membangun gaya hidup sehat dengan cara yang menyenangkan dan memberikan reward terhadap setiap pilihan sehat Anda.
Sebagai AIA Life Planner, Anda akan dibekali dengan berbagai program pengembangan diri dan pelatihan kepemimpinan yang komprehensif serta berbagai perangkat digital yang memudahkan Anda untuk mengembangkan bisnis dengan waktu yang fleksibel.
Kenapa menjadi AIA Life Planner?Program pelatihan yang komprehensif dari hari pertama bergabungBerbisnis secara mudah dengan dukungan platform digitalInsentif dan potensi penghasilan tanpa batas berupa monthly allowance dan bonus performaKesempatan karir menjadi seorang leader dan membangun tim yang solidKesempatan menikmati reward trip ke luar negeri.
Kualifikasi Bergabung sebagai AIA Life Planner· Pendidikan minimal Sarjana atau Diploma IV dari semua jurusan.· Pengalaman kerja/wirausaha akan menjadi nilai tambah.
Saatnya Bemitra Bersama AIA untuk Membantu Jutaan Keluarga di Indonesia Hidup Lebih Sehat, Lebih Lama, Lebih Baik.

Wujudkan Ambisi Besarmu, Raih Impian Besarmu! Jadilah Mitra AIA sebagai Agency Life Planner, dan maksimalkan potensi Anda untuk memperoleh penghasilan yang tidak terbatas.
Peran AIA Life PlannerSebagai Agen Asuransi, AIA Life Planner lebih dari sekadar pekerjaan, namun profesi bermakna yang berdedikasi untuk membantu jutaan keluarga di Indonesia hidup lebih sehat, lebih lama, lebih baik.
Mengapa Bergabung Bersama AIA?AIA merupakan salah satu perusahaan asuransi terbesar di Asia yang hadir di 18 Negara dengan lebih dari 25 ribu karyawan dan melayani lebih dari 41 juta pemegang polis individu*. AIA telah melayani keluarga di Asia lebih dari 100 tahun. AIA juga merupakan satu-satunya asuransi yang memiliki program kesehatan dan kebugaran yang inovatif yaitu AIA Vitality, yang dapat mendukung Anda dalam mengembangkan bisnis. Dengan AIA Vitality, Anda dan nasabah dapat bersama-sama membangun gaya hidup sehat dengan cara yang menyenangkan dan memberikan reward terhadap setiap pilihan sehat Anda.
Sebagai AIA Life Planner, Anda akan dibekali dengan berbagai program pengembangan diri dan pelatihan kepemimpinan yang komprehensif serta berbagai perangkat digital yang memudahkan Anda untuk mengembangkan bisnis dengan waktu yang fleksibel.
Kenapa menjadi AIA Life Planner?Program pelatihan yang komprehensif dari hari pertama bergabungBerbisnis secara mudah dengan dukungan platform digitalInsentif dan potensi penghasilan tanpa batas berupa monthly allowance dan bonus performaKesempatan karir menjadi seorang leader dan membangun tim yang solidKesempatan menikmati reward trip ke luar negeri.
Kualifikasi Bergabung sebagai AIA Life Planner· Pendidikan minimal Sarjana atau Diploma IV dari semua jurusan.· Pengalaman kerja/wirausaha akan menjadi nilai tambah.
Saatnya Bemitra Bersama AIA untuk Membantu Jutaan Keluarga di Indonesia Hidup Lebih Sehat, Lebih Lama, Lebih Baik.

Health Business Analyst carries out improvement and innovation initiatives needed in Health Business, starting from analyze business conditions, propose business development, implementation and evaluation involving various internal and external parties of the company. Health Business Analyst also running Medcare (Garda Medika Application/Health Insurance Mobile App) and Wellness Programs in order to achieve predetermined business targets.Analyze health business conditions, propose, and implement the improvement based on the business conditions and digital trend in the field of Health InsuranceAdvice, evaluate, and implement health business development in Health InsuranceDevelop, execute, and lead the development of Health Business projects such as Wellness ProgramPropose, design, implement, & monitor Wellness Program based on clients' health performanceCoordinating the development of Medcare features (Health Insurance Mobile App), monitoring complaints, and conducting periodic monitoring and evaluation of Medcare implementation (Health Insurance Mobile App)/Wellness ProgramImprove health awareness level to employee benefit participant through a wellness programs/Medcare App DashboardDo market research and benchmark in Health Insurance or related fieldsAnalyzed feedback and make preventive program in Health InsurancePromote health information, health/wellness tips & trick, and merchant promo in Medcare App (Health Insurance Mobile App)
Requirements:Minimum bachelor’s degree (S1)Have an experience in the field of medical fieldHave a negotiation & persuasion SkillHave an Certification In General Insurance (CGI) will be a plus

Job Description:Perform routine BAU accounting activities including journal entries, reconciliation, and month end closing.Conduct regular account reconciliations to ensure accuracy of financial data.Ensure compliance with financial reporting standards, particularly IFRS 17.Manage corporate taxation matters including tax calculations and reporting in accordance with Indonesian regulations.Coordinate with external and internal auditors as well as regulators regarding tax reporting.
Qualifications:Candidate must possess minimum bachelor’s degree major in accounting.Minimum 5 years of experience in accounting and tax, preferably in the life insurance industry.Strong understanding of IFRS 17 and Indonesian tax regulations.Able to work independently and collaboratively within a team.Detail-oriented, with strong analytical skills and the ability to meet tight deadlines.

Job SummaryAnalyze all type of claims (Death, Hospitalization, Outpatient, Dental, Maternity) include to support claim investigation or confirmation on claim cases.
Job Description:Review insurance claims filed by policyholders to ensure they are accurate and complete, that the individual understands their benefits, and that the policies cover the claims.Analyze and verify claim within agreed TAT.Make decision claim payment within authority limit.Investigate suspicious claim by letter and phone to hospital or clinic.Handle the queries and complaint from related parties, policy holder, agent/seller, call center, Third Party Administrators.Confirm medical claim cases from Third Party Administrators outside working hours.Assist other Departments (underwriting and credit life) in checking a customer's medical history and assisting with medical consultations for potential new customers.Assist in checking decision letters to customers (both pending and rejecting notes) and checking detailed payment tables to customers.Requirements:Degree in Medical major.Minimum 5-year experience in claim analyst reimbursement in life insuranceHaving network in local claim communityExpert in SQL, Microsoft Excel, data visualization and dashboarding.Good communication skills both verbally and in writing required.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job DescriptionsAs an Apprentice – Sales Force Recruitment & Management, you will support the end-to-end recruitment and administrative processes to ensure a smooth and effective hiring experience. Your responsibilities will include:Screen and review candidate resumes and job applicationsConduct interviews using appropriate recruitment and selection tools in a timely mannerAssess candidates’ relevant knowledge, experience, and suitability for the rolePrepare and maintain recruitment reportsSupport general administrative and documentation processesUpdate and maintain the Corporate Business Database (data and related documents)Handle ad-hoc administrative and recruitment-related tasksSupport employer branding initiatives and promote the company as a “Best Place to Work”
Job RequirementsFinal-year student or fresh graduate from any major (preferably Psychology)Prior experience or exposure in the recruitment area is a plusComfortable handling administrative and documentation tasksProficient in computer applications, including Microsoft Excel, Word, Outlook, and InternetGood verbal and written communication skillsStrong analytical ability with high attention to detail and good interpersonal skillsEager to learn, proactive, and adaptable to new challengesAvailable and committed to joining the apprenticeship for 6 monthsWilling to work from office (WFO) 3–5 days per week
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Description:Lead and manage bancassurance business performance in Surabaya area.Recruit, select, and onboard Financial Advisors (FA) in line with business needs.Manage FA performance through clearly defined and measurable KPIs.Provide regular coaching, mentoring, and performance review to Financial Advisors.Maintain strong, professional, and effective working relationships with bank partners.Collaborate closely with bank management and Bank Staff Sellers to drive joint business results.Provide coaching, product knowledge, and sales support to Bank Staff Sellers.Support and oversee end-to-end sales processes, including New Business (NB) and After Sales.Ensure sales execution complies with company policies, regulatory, and bancassurance standards.Monitor and maintain sales quality, including persistency and TWNS.Initiate and execute strategies to grow business size and ensure sustainability.Ensure achievement of company business objectives in terms of volume, quality, and compliance.
RequirementBachelor’s DegreeMinimum 5 years of experience in Bancassurance, preferably in FA management or sales leadership roles.Proven experience in recruiting, managing, and developing Financial Advisors.Strong understanding of bancassurance sales processes, compliance, and quality standards.High level of integrity, takes accountability of work and good attitude over teamwork

Principle Accountabilities:1. Social Media Content Planning & CreationDevelop and implement social media strategies to enhance brand awareness, engagement, and marketing objectivesCreate engaging and relevant content (reels, KV, videos and stories)Collaborate with internal team (design, brand) and liaise with assigned social media agency
2. Social media managementManage daily operation of social media accounts (IG, FB, Tiktok, LinkedIn and Youtube)Schedule and publish post and maintain performance its account
3. Social Media care and Reputation engagementMonitor social media channels for comments, DMs, mention and tags and collaborate with internal team and other stakeholder related on specific topics (product, claim, complaint, event etc)Respond promptly to question and feedback to build relationship with the audienceEscalate complaints or issue according to digital crisis reputation management SOP
4. Performance Tracking & MonitoringMonitor and track key metrics (reach, engagement, ER, followers and leads conversion)Analyze performance each account to identify trends and optimize future content
5. Digital activation and Campaign supportCoordinate with Brand Marketing, Communication, Product, HR, Sustainability and Agency Distribution and other related stakeholders to support product launches, brand activation, external event (sponsorship), internal event, CSR, Agency event and conferences etc.Create seamless digital activation for achieving key metrics (reach, ER, followers and leads generation)
6. KOL & Digital Community collaborationManage and implement KOL/buzzers strategy to improve social media presence, brand reputation and positive sentimentManage PRUFliks community (Social media agent influencer) to ensure positive reputation and cascade insurance literacy in all social media platform
QualificationProficient in lead social media content management, content creation, copywriting and digital creative ecosystemIn-depth knowledge and hands-on experience managing Meta (FB & Instagram), Tiktok, LinkedIn and Youtube including paid media strategy and campaign execution, including audience targeting, A/B testing and budget optimizationProven ability to interpret analytics to adjust content strategy and improve KPIsProactive in developing positive narration to public response when issues ariseAlways ahead of the game on what’s trending on Tiktok, Reels and algorithm update and viral trendsGood sense of visual and creatives (including copywriting, editing and visual development)Be the friend of KOL/buzzer and able to manage their performanceReady to work in dynamic-fast paced working environmentBecome social media guardian and always show can-do attitude in all aspectA good communicator and able to collaborate with various stakeholdersPunctual and able to multitask in managing multiple projects and deadlines

ExperienceMinimum having 2-3 years’ experience in social media management and digital marketingProven track record of managing social media brand end-to-end, growing followers, boost engagement and able to generate leads from social mediaExperience with social media creative suites (Meta Business Suite, Canva, Gen AI – ChatGPT etc), Monitoring tools (Emplifi, Hootsuite) and Listening tools (Sonar, Mediawave, Brandwatch etc) to analyze key metric performance and digital sentiment

KnowledgeSocial media platform and toolsUnderstanding of content format and what works best on each platformBasic copywriting and visual or video editingDigital crisis managementCommunity and KOL engagement metrics