Job Scope:Define, implement, and govern quality assurance practices to ensure delivery of high‑quality, compliant, and reliable digital solutions across platforms.Lead QA strategy, test planning, and execution throughout the Software Development Life Cycle (SDLC).Act as a quality gate across SIT, UAT, Regression, and Production releases, including providing go‑live recommendations.Lead and oversee manual and automated testing for Web, Mobile, Application, and API‑based systems.Ensure comprehensive test coverage including functional, end‑to‑end, regression, smoke, sanity, and exploratory testing.Manage and direct performance testing activities (load, stress, endurance) including analysis of application, server, and database metrics.Ensure effective defect lifecycle management, including logging, tracking, retesting, and root cause analysis.Drive adoption, optimization, and maintenance of test automation frameworks and regression suites.Collaborate with Business, Product, Development, DevOps, Infrastructure, and other stakeholders to ensure shared understanding of requirements and quality risks.Lead, coach, and mentor QA team members, including task allocation and capability development.Communicate testing status, risks, and quality readiness clearly to project and management stakeholders.
Qualification:Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.Having QA / Software Testing professional certification (e.g. ISTQB, Agile Testing, Automation) is preferable.Minimum 7-11 years of working experience in Quality Assurance, with 2-4 years in a QA Lead / Test Lead role.Proven experience in manual and automation testing for Web, Mobile, and API‑based systems.Good understanding of software development lifecycle (Agile/Scrum and Waterfall).Experience using test management and defect tracking tools (e.g. JIRA, Zephyr, Xray, TestRail).Exposure to performance testing, log analysis, and SQL‑based data validation.Understanding of CI/CD concepts and QA integration within delivery pipelines.Experience working in insurance or other regulated environments is strongly preferred.Strong stakeholder management and communication skills, able to engage technical and non‑technical teams.Ability to analyze quality risks and drive continuous improvement.Strong problem‑solving skills and cross‑function coordination ability.