🗂️ We’re hiring: Product Management Interns!
Product Design & Proposition InternJob Description:Support product design and development from initial concept through User Acceptance Testing (UAT) and preparation of review documentation.Conduct market and competitor analysis to support product positioning and enhancement.Collaborate and coordinate with relevant internal departments to ensure alignment throughout the product development lifecycle.Assist in preparing and maintaining product-related documentation.Qualifications:Educational background in Actuarial Science, Mathematics, Finance, or Financial Management.Strong communication and interpersonal skills.Good proficiency in English.
Product Implementation InternJob Description:Involved in end-to-end product quotation design, including participation in User Acceptance Testing (UAT).Work closely with cross-functional teams to support system development activities, including technical discussions, user story reviews, UAT execution, and post-deployment testing.Support coordination across departments to ensure smooth implementation and system readiness.Qualifications:Fresh graduate of Mathematics, Science, or a related discipline.Strong analytical skills and ability to work effectively in a collaborative environment.
Hit apply and let’s learn and grow together! 🌱*only shortlisted candidates will be contacted
Key Responsibilities:Handle customer complaints in accordance with the Complaint Handling SOP.Analyze cases to identify root causes and determine appropriate solutions.Coordinate cross‑functionally to ensure timely and effective case resolution.Ensure proper case logging, monitoring, and closure in the system.Deliver clear and accurate complaint resolution to customers and stakeholders as regulated.Handle complaint escalations, including cases involving OJK/LAPS and Litigation, in accordance with applicable regulations.Support service quality improvement through complaint trend analysis and actionable recommendations.Support leader on providing data, information and document related with complaint settlement.
Job Requirements:Minimum Bachelor's Degree (S1) in any major. Majoring in Communication will be an advantage.Minimum 2-3 years of experience in Customer Service, preferably in the insurance or banking industry.Excellent written and verbal communication skills.High attention to detail and accuracy in documentation and reporting.Ability to work cross functionally and coordinate with multiple departments.Understanding of complaint related regulatory requirements (e.g., OJK Consumer Protection regulations).High integrity and adherence to confidentiality and conflict of interest standardsHas good interpersonal, communication and negotiation skill.Has principle insurance knowledge.Has good excel skill.
Prudential Syariah’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Main ResponsibilitiesBe the main project manager to lead the end-to-end project lifecycle: initiation, planning, execution, monitoring, and closure.Identify and evaluate new business opportunities with banking partners.Support the rollout of new products, services, or digital tools in collaboration with partner banks.Oversee end-to-end partnership activities, including business coordination, operational alignment, and development initiatives.Oversee and coordinate User Acceptance Testing (UAT), including test planning, execution, defect tracking, and stakeholder sign-off.Act as a liaison between business units and IT teams for system enhancements and system integrations related to in-branch operations.Prepare and deliver periodic reports on business performance, project progress, key issues, and risk mitigation.Job SpecificationBachelor's degree with strong data analytical, detail-oriented, and interpersonal skill.Have a minimum 3 years' experience as a Business Development, Partnership, or PMO roles, preferably in insuranceExperience in project-based initiatives, including business initiative implementation or process improvement is a strong advantage.Excellent communication and presentation skills and strong problem-solvingGood command in English
Prudential Syariah is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Prudential Syariah’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Description:Lead quality review across sales, ROP/Twisting, welcome call, and servicing processes to ensure compliance with internal and regulatory standards.Analyze quality data and develop dashboards to identify trends, risks, and improvement opportunity.Monitoring risk assessment and control effectiveness, ensuring timely closure of action plans.Ensure alignment of quality framework with governance and regulatory requirements.Drive continuous improvement and system enhancement initiatives to strengthen monitoring effectiveness.
Requirements:S1/S2 degrees from any major, preferably graduated from Economy, Statistics, Auditing and business management. Min 5 years’ experience working in insurance company/financial services/bank, has experience in Risk management, Quality Assurance (QA) or Audit and Business Analysis.Proficiency in data visualization tools (Power BI, Tableau, or equivalent).Good proficiency in English communication (both oral or writing), and presentation skill. Strong analytical and problem-solving skills.Excellent communication and stakeholder management skills.Familiarity with insurance/bancassurance processes and compliance requirements.
Prudential Syariah is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Job Descriptions:
Budget Planning & Expense MonitoringPrepare annual budgets with full justification and proper approvals.Track monthly spend vs. budget; flag overruns and follow up.Maintain spending trackers and ensure visibility of budget utilization.Support quarterly spending reviews and ensure documentation compliance.Keep project approvals aligned between systems and manual records.Forecasting & Variance AnalysisPrepare quarterly OPEX forecasts using trends and current inputs.Conduct monthly variance analysis with clear explanations and action steps.Provide financial insights to managers and departments.ACR Governance & DOA ComplianceValidate ACR requests for criteria, funding, and supporting detail.Ensure approval routing and timely sign-off per DOA.Maintain audit-ready ACR files.Month-End Closing & Financial ControlCoordinate accruals and propose journal adjustments.Ensure all activities are documented.Monitor postings for accuracy and compliance.
Requirements:Minimum 3–5 years experience in Budgeting, Expense Management, Accounting, or Finance Operations.Experience in life insurance industry and Coupa system is a strong advantage.Strong understanding of budgeting, expense governance, DOA, ACR rules, and procurement SOP.Strong analytical ability for variance analysis, forecasting, and financial review.High proficiency in Excel; Power BI and PowerPoint skills preferred.Basic accounting knowledge, ideally with insurance accounting exposure.High discipline and accuracy in documentation; detail-oriented.Good compliance mindset and rule-driven approach.Ability to manage pressure during closing periods and tight timelines.Strong communication and follow-up discipline with stakeholders.Willingness to challenge spending requests with insufficient justification.Professional behavior, objective decision-making, and audit-oriented work style.
Prudential Syariah’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Description:Assist all online and offline events, including customer programs, partner engagement, agent activities, internal programs, and product launches.Assist every event roadmap according to business priorities.Reviewing event budgets and cost efficiency, including planning, submission, tracking, and reporting.Ensure budget optimization while maintaining high quality and compliance.Ensure all events comply with regulatory requirements, company policies, and Shariah guidelines.
Requirements:Bachelor’s degree in any fieldMinimum 1–2 years' experience in event management, marketing events, or brand activation.Proven experience managing large-scale events, preferably in insurance, financial services, banking, or related industries.Experience in handling Bancassurance partnership events is a strong advantage.Willing to take contract employment for 6 months
Prudential Syariah is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organization irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Key ResponsibilitiesSupport in developing and executing the risk-based Compliance Assurance Plan as part of the Annual Compliance Plan.Lead risk-based compliance assurance reviews across corporate functions and business activities to ensure compliance with applicable laws, regulations, Prudential requirements, and Group standards.Conduct compliance monitoring activities, including documentation review, issue identification, action plan development, and remediation tracking with management.Prepare and deliver timely compliance assurance reports for effective management oversight.Lead Compliance Attestation activities, including control assessments against local regulatory requirements, risk-based sampling, and Group Compliance Standard (GCS) Attestation to support GCS Certification.Perform assurance and quality reviews on Conflict of Interest (CoI) and Personal Account (PA) Dealing policies, including escalation of potential issues.Support ad-hoc compliance initiatives and deliver CoI awareness and training programs in line with the Compliance Training Plan.
Job RequirementsBachelor’s degree in Law, Finance, or Accounting from a reputable university with a minimum GPA of 3.00.Minimum 3 years of experience in internal/external audit or compliance/quality assurance, preferably within a multinational company.Preferably experienced in the life insurance industry or other financial institutions, with a solid understanding of insurance business processes and regulations.Able to manage multiple tasks, proactive, self-driven, and capable of working independently with minimal supervision under tight deadlines.Strong English communication skills, both written and verbal.Detail-oriented; experience in data analytics or statistics is an advantage.Proficient in MS Office (Word, Excel, PowerPoint).Strong interpersonal and communication skills to collaborate effectively with cross-functional teams and stakeholders.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organization irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Key ResponsibilitiesManage compensation and benefits programs that are competitive, equitable, and aligned with Syariah principlesLead the annual performance management cycle, including goal setting, calibration, and performance reviewsProvide insights and recommendations using data analytics to support reward decisions and workforce planningPartner with Finance and Business Leaders to ensure reward strategies support organizational objectivesMonitor market trends and conduct benchmarking to maintain competitive positioningEnsure compliance with internal policies, regulatory requirements, and Syariah governanceSupport communication and change management efforts related to rewards and performance programs
QualificationsBachelor’s degree in Business, Finance, or related fieldMinimum 5 years of experience in rewards, compensation, or performance managementStrong analytical skills and experience with HR data and systemsExperience working in a multinational companyExcellent stakeholder management and communication skillsExperience in financial services or regulated industries preferred
Only Selected Candidates Will Be Contacted.
Prudential Syariah’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
ResponsibilitiesDeveloping internal litigation team to handle litigation cases, both criminal and civil by considering the materiality, and the complexity of the cases.Coordinating work with external lawyers on litigation and pre-litigation cases against the Company.Providing support to Head of Legal and Corp Secretary in discharging his responsibilities in managing pre-litigation and litigation cases inclusive to mitigate unwanted legal exposure.Drafting, reviewing, and signing legal responses of complaints addressed by Lawyer/Legal Consultant on behalf of Customers or legal notice from others.Executing litigation in appropriate circumstances to minimize exposure to the Company by considering legal expenses.Acting as the PIC for major legal complaints cases from customers.Conducting coordination with internal/external stakeholders and government officials in relation to the existing or potential legal/litigation problem.Developing and delivering training programs to enhance legal awareness within the organization.
QualificationsBachelor’s degree of Law At least 9 years working experience as in-house counsel (corporate/litigation function) from financial institutions and/or corporate lawyer in reputable international law firm, preference has exposure to insurance industryHaving background in life insurance companies with medium to large scale is a plus.
Required SkillsExcellent written and communication skills in English.Possess Indonesian Advocate (PERADI) License would be an advantage.Detail oriented, good Microsoft Office-related skill.Depth knowledge and understanding of corporate & commercial laws, insurance laws and legal procedures and strategies.
Prudential Syariah is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organization irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Job DescriptionConduct product pricing, profit testing, and support product development initiatives.Ensure actuarial completeness for product submissions to OJK and internal documentation.Maintain and review existing products, including system testing and technical support.Manage reinsurance negotiations, treaty documentation, and exposure reporting.Collaborate with cross-functional teams to prepare product launch.
Job RequirementsBachelor’s degree in Actuarial Science, Mathematics, Statistics, or related field.Minimum 5 years of actuarial experience, preferably with team management exposure.Certified ASAI/FSAI or equivalent from international actuarial bodies.Strong communication, leadership, and analytical skills.Proficient in insurance product knowledge and actuarial modeling tools (e.g., Prophet, Excel).Familiar with OJK regulations and life insurance business operations.
