FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the RoleSupports the Board, the 3 Risk Committees (Risk Oversight, Financial Risk and Operational Risk), the AIA Group and AIAF Executives in developing and maintaining an appropriate Risk Management Framework.
Key Roles & Responsibilities:Develop and implement the operational risk and control framework and the policy governance framework.Draft and maintain AIA risk management policy and the underlying standards. Review, challenge, and report on the operational risk profile.Monitor material incidents, control weaknesses, key risk indicators, key operational risks, and emerging operational risks.Collect and analyse the incident data (Repeat incident, length of days needed to report and resolve, financial impacts root cause analysis) to identify areas for process improvement and communicate the review result to the relevant dept and their EXCO for follow by first line and monitored by second line. Work closely with first line of defense subject matter experts, and second and third line of defense control functions to ensure key operational risks are effectively managed.Review key initiatives, products and projects from a risk perspective to support business' strategic objectives.Monitoring draft and new regulation issued by regulator and ensure that the requirement has been adopted.Liaise with regulators for regulatory reporting, socialization and correspondence.Managing Risk Oversight Committee (“ROC”) and Executive Risk Committee (“ERC”) in regular basis.Review signs off circulation: policy/procedure/guidance/working instruction issued by first line.To set up, review and monitor company’s risk appetites, risk tolerances and risk limits.To provide second opinion on the core company activities: Strategic IT, Information Security, Data projects and Strategic Plan.To set up Risk Management plan for a whole year and keep the progress update.Involvement in the risk culture program to increase awareness on risk among all staff. Furthermore, assess the risk maturity level after the risk culture programs are rolled out.To ensure implementation of Third-Party Management (“TPM”) has aligned with governances by increasing awareness to all staff, reviewing vendor engagement, performing assurance and running TPM committee in monthly basis.
Job Requirements:5-7 years of enterprise risk management experience in financial services – preferably life insurance company.Experience of working with Boards, regulators, EXCO members and other stakeholders and should be able to win respect by thinking independently, presenting well and providing the right balance of control and support, prudence and pragmatismWork with data, prepare reports, communicate messages effectively in writing and through charts and tables is essentialDisposition – generally curious, inclined to question and challenge while always approaching issues in a positive and mature way, seeking solutions and taking responsibility for getting resolutionGood proficiency in English
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyoneAs the largest listed company on the HKSE, we’ve been proudly making a difference across Asia for over a century. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everybody. If you believe in better, we’d love to hear from you.
AIA is hiring Litigation to manage all general law matters which covers litigation, claim dispute question, general contracts, marketing communication and labor matters.
Key Responsibilities :Managing the disputes and litigation of the company's following channels: Partnership Distribution - respective syariah units, corporate solutions and credit life.Advising the company on the litigation risks of possible business decisions.Representing the company for any disputes and litigation.Handle legal question related to customers complaints and claims derived from the company's following channels.Prepare and review draft operation related agreement.Supervise the work of the legal counsel (General Matter) in the review and finalization of general contracts of the company.Assisting the HR department in handling legal question related employees complaints and dispute and finalization HR Policies including the company regulation.Develops and maintains strong contracts with the regulator for any issues related to litigation, customer complaints and labor
Job Requirements:Bachelor of Law from reputable universityMin of 5 years work experience in legal dept/reputable law firms/InsuranceAdvocate licenseStrong leadership and personal skill
FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the RoleSupport product development process by having a clear product requirement about product rules, process flow and every possible scenario and coordinating all relevant parties whom involving in system readiness both users and IT team to ensure the new product initiative are ready by the launch date and including the Day 2 items completion, if any.
Key Roles & Responsibilities:Propose inputs to supervisor to be discussed with the Product Specialist on the detailed product rules & transaction process flow of the new product feature or new product benefit including potential scenarios variations happen. This will provide clarity for both users in defining their detailed requirements & test cases and for IT in system setup. Check the draft of product spec and policy data document to obtain review the supervisor before it is shared to IT and users.Work closely with IT team to set timeline & monitor the progress of system readiness to avoid delay of product launch.Held in-depth discussion with Users and IT team to align understanding of the new product’s feature and benefit. Also support IT team during system assessment of user requirement by giving clarification if any queries about the product specification.Prepare the Day 2 approval (if any) to PSC self-assessment and Day 2 deck for PIC meeting and obtain review from the supervisor.Manage the completion of Day 2 product items (if any) and prepare the mitigation process for items that is estimated not ready yet within 3 months after product launch.Propose simple improvement of implementation process, in order to have a simpler product implementation process, reduce cost and a better quality.
Job Requirements:Minimum 4-5 years of experience in the same role or relevant role such as business analyst or business process.Demonstrate the ability to communicate with and gain buy in from the back-end system stakeholders i.e IT, TSS, and users.Demonstrate the ability to communicate with and gain buy-in from third parties i.e Admedika, printing vendor, Medix.
Job Description:
Develop and deploy Continuous Improvement Strategy and RoadmapDevelop Operation Excellence strategy and roadmap, identifying and resourcing high-impact initiatives across AIA Operation. Ensure transparency of strategy and efforts to leadership and lead the process of management review of the Operational Excellence portfolio.Standardize approach for and application of Lean/Six Sigma tools, and methods (whichever best benefits the business). Ensure OE standards (e.g. DMAIC, Lean, Root Cause Analysis) are being used for problem solving (tools and methods) and daily continuous improvement.Champion use of KPI / metric management for data-based decision making. Train and coach candidates on Lean methods, mentor candidates to completion and certification.
Business Partner in Leading and Coaching ChangeProvide primary support to business and functional leaders including Identification/chartering/prioritization of improvement opportunities. Act as a coach and change agent to instill a continuous improvement culture throughout the organization. Communicate and advocate for the needs of the leadership teams to site senior leadership team. Coach leaders on standard work and adoption of Lean and Six Sigma principles and behaviors.
Lead Improvement Projects / EventsLead the design and implementation of improvement initiatives or events for highly complex processes that have a large cross-functional impact to eliminate waste, reduce cycle time and improve Shire business performance while establishing a sustainable model for continuous improvement. Lead value stream development to deliver deployment plans to be used to improve the overall performance of the value stream.Complete strategic projects and Kaizen events in alignment with Lexington site strategic deployment plan.
Job Requirement:
Bachelor Degree (S1) Degree in Technical/Information System/Other related educations 5+ years working in Operational Excellence with a focus on Lean required, preferably in the service industryBeneficial to have certification Six Sigma Black Belt / Green Belt, and/or Kaizen
FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the RoleTo create human-centered designs that enhance usability, accessibility, and satisfaction across digital and physical touchpoints, aligning with business goals and customer needs.
Key Roles & Responsibilities:User Research & InsightsConduct qualitative and quantitative research (interviews, surveys, usability testing).Analyze user behavior, pain points, and motivations.Translate insights into actionable design decisions.Information Architecture & Interaction DesignDevelop user flows, wireframes, and prototypes.Structure content and navigation for clarity and efficiency.Ensure intuitive interaction patterns across platforms.Visual & Interface Design.Collaborate with UI designers or front-end developers to create high-fidelity designsMaintain consistency with brand guidelines.Collaboration & Stakeholder EngagementWork closely with product managers, developers, and business teams.Present design rationale and user insights to stakeholders.Facilitate design thinking workshops or co-creation sessions.Usability Testing & IterationPlan and conduct usability tests.Analyze feedback and iterate designs accordingly.Validate design decisions with real users.Documentation & HandoffEnsure smooth handoff and support during implementation.Maintain design documentation for future reference.
Job Requirements:Education – A bachelor’s degree at minimum Experience – At least 4 years of working experience as UI/UX designer or researcher In-depth knowledge of business operation of insurance or financial services will be a huge advantage Expert knowledge in using Figma to design user flows, UI, and prototypes Experienced in using project management tools preferably JIRA Basic understanding of programming languages is a plus
Wujudkan Ambisi Besarmu, Raih Impian Besarmu! Jadilah Mitra AIA sebagai Agency Life Planner, dan maksimalkan potensi Anda untuk memperoleh penghasilan yang tidak terbatas.
Peran AIA Life PlannerSebagai Agen Asuransi, AIA Life Planner lebih dari sekadar pekerjaan, namun profesi bermakna yang berdedikasi untuk membantu jutaan keluarga di Indonesia hidup lebih sehat, lebih lama, lebih baik.
Mengapa Bergabung Bersama AIA?AIA merupakan salah satu perusahaan asuransi terbesar di Asia yang hadir di 18 Negara dengan lebih dari 25 ribu karyawan dan melayani lebih dari 41 juta pemegang polis individu*. AIA telah melayani keluarga di Asia lebih dari 100 tahun. AIA juga merupakan satu-satunya asuransi yang memiliki program kesehatan dan kebugaran yang inovatif yaitu AIA Vitality, yang dapat mendukung Anda dalam mengembangkan bisnis. Dengan AIA Vitality, Anda dan nasabah dapat bersama-sama membangun gaya hidup sehat dengan cara yang menyenangkan dan memberikan reward terhadap setiap pilihan sehat Anda.
Sebagai AIA Life Planner, Anda akan dibekali dengan berbagai program pengembangan diri dan pelatihan kepemimpinan yang komprehensif serta berbagai perangkat digital yang memudahkan Anda untuk mengembangkan bisnis dengan waktu yang fleksibel.
Kenapa menjadi AIA Life Planner?Program pelatihan yang komprehensif dari hari pertama bergabungBerbisnis secara mudah dengan dukungan platform digitalInsentif dan potensi penghasilan tanpa batas berupa monthly allowance dan bonus performaKesempatan karir menjadi seorang leader dan membangun tim yang solidKesempatan menikmati reward trip ke luar negeri.
Kualifikasi Bergabung sebagai AIA Life Planner· Pendidikan minimal Sarjana atau Diploma IV dari semua jurusan.· Pengalaman kerja/wirausaha akan menjadi nilai tambah.
Saatnya Bemitra Bersama AIA untuk Membantu Jutaan Keluarga di Indonesia Hidup Lebih Sehat, Lebih Lama, Lebih Baik.
Wujudkan Ambisi Besarmu, Raih Impian Besarmu! Jadilah Mitra AIA sebagai Agency Life Planner, dan maksimalkan potensi Anda untuk memperoleh penghasilan yang tidak terbatas.
Peran AIA Life PlannerSebagai Agen Asuransi, AIA Life Planner lebih dari sekadar pekerjaan, namun profesi bermakna yang berdedikasi untuk membantu jutaan keluarga di Indonesia hidup lebih sehat, lebih lama, lebih baik.
Mengapa Bergabung Bersama AIA?AIA merupakan salah satu perusahaan asuransi terbesar di Asia yang hadir di 18 Negara dengan lebih dari 25 ribu karyawan dan melayani lebih dari 41 juta pemegang polis individu*. AIA telah melayani keluarga di Asia lebih dari 100 tahun. AIA juga merupakan satu-satunya asuransi yang memiliki program kesehatan dan kebugaran yang inovatif yaitu AIA Vitality, yang dapat mendukung Anda dalam mengembangkan bisnis. Dengan AIA Vitality, Anda dan nasabah dapat bersama-sama membangun gaya hidup sehat dengan cara yang menyenangkan dan memberikan reward terhadap setiap pilihan sehat Anda.
Sebagai AIA Life Planner, Anda akan dibekali dengan berbagai program pengembangan diri dan pelatihan kepemimpinan yang komprehensif serta berbagai perangkat digital yang memudahkan Anda untuk mengembangkan bisnis dengan waktu yang fleksibel.
Kenapa menjadi AIA Life Planner?Program pelatihan yang komprehensif dari hari pertama bergabungBerbisnis secara mudah dengan dukungan platform digitalInsentif dan potensi penghasilan tanpa batas berupa monthly allowance dan bonus performaKesempatan karir menjadi seorang leader dan membangun tim yang solidKesempatan menikmati reward trip ke luar negeri.
Kualifikasi Bergabung sebagai AIA Life Planner· Pendidikan minimal Sarjana atau Diploma IV dari semua jurusan.· Pengalaman kerja/wirausaha akan menjadi nilai tambah.
Saatnya Bemitra Bersama AIA untuk Membantu Jutaan Keluarga di Indonesia Hidup Lebih Sehat, Lebih Lama, Lebih Baik.
FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the RoleAIA Indonesia is currently seeking a Core Data Architect to ensure that the business strategy is supported by robust technology system architecture. This role involves identifying and implementing applicable technical standards for projects, as well as analyzing all non-functional requirements, including security, performance, maintainability, scalability, usability, and reliability. This role will ensure that subsequent product engineering adheres to these standards.
Key Roles & Responsibility:Primarily working on Core Data Design, Structure & Definition for all Enterprise SolutionConducts a system architecture evaluation and collaborates with project management and IT development teams to improve the architectureEvaluates project constraints to find alternatives, alleviate risks, and perform process re-engineering if requiredAnalyzes the business impact that certain technical choices may have on a client’s business processesSupervises and guides development teamsContinuously researches emerging technologies and proposes changes to the existing architectureConduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IT problems.
Qualifications:Minimum bachelor’s degree in Technical/Information System/other related educationExtensive IT experience in data warehouse/big data and deep experience as a data architectProven professional experience in designing and implementing enterprise scale of Data Warehouse, Data Analytics, Data Quality, Anti Money Laundering and Predictive ModellingProven professional experience in working with enterprise scale of Policy Admin System, Customer Mobile Application / Portal, Customer Relationship Management, Electronic Identification System and Cloud computingKnowledgeable in Azure Data Lake, Azure Data Platform, Azure Data BricksKnowledgeable in computer programming, database design, enterprise software, operating systems and hardwareConversant with Java, .NET, Database (SQL & No SQL), SoftwareAG, and InformaticaFluent to communicate in EnglishUnderstand Project Management and Software Development Life CycleExcellent Communication Skill in EnglishGood analytical skill & can think out of the box
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
About The RoleThe role is responsible to ensure the implementation and compliance of Group Information Security Standard and ISMS policies, while meeting local regulatory requirements (OJK, PDP Law) and aligning with international frameworks (ISO/IEC 27001:2022, NIST CSF 2.0). Act as the local focal point for security governance, risk management, incident response, and regulatory engagement.
Key responsibilities:1) Governance, Risk & ComplianceLocalize and enforce Group Information Security Standard and ISMS policies across the BU; map controls to ISO/IEC 27001:2022 Annex A (93 controls) and maintain the Statement of Applicability (SoA).Ensure a risk management program consistent with NIST CSF 2.0 and Group governance framework, covering governance, supply‑chain risk, and measurable outcomes.Ensure compliance with OJK Regulation No. 4/POJK.05/2021 (IT risk management for non‑bank financial institutions/insurance) and Indonesia PDP Law, reconciling any gaps between local regulations and Group standards.Act as liaison between Group CISO Office and local BU for policy interpretation, exceptions, and risk acceptance processes.2) Control Implementation & AssuranceEnsure technical and procedural controls are aligned to Group Information Security Standard, ISO/IEC 27001:2022 Annex A, and NIST CSF 2.0.Coordinate with Group Security Operations team for SOC, SIEM, EDR, vulnerability management, ensuring localization for Indonesia regulatory reporting.Support internal audits, external certification, and regulator inquiries; track remediation and risk acceptance with clear KPIs.3) Incident Response & Business ContinuityMaintain BU incident response playbooks; ensure cross-border coordination with Group Security Operations team for escalations and evidence preservation.Ensure Test and improve BCP/DR capabilities to meet local resiliency and OJK expectations.4) Third‑Party & Cloud Risk ManagementEnsure risk assessments and ongoing assurance for vendors and cloud providers, consistent with Group Standard and OJK outsourcing guidance.Ensure cloud architectures is validated against ISO 27001, NIST CSF, and Group requirements.5) Secure Product & Data LifecycleEnsure security-by-design is embedded for digital insurance services; ensure compliance with OJK digital insurance regulations and Group security principles.Oversee data classification, retention, and deletion per PDP Law and Group standards.6) Awareness & CultureDeliver targeted security awareness programs aligned with Group Information Security Standard, ISO, and NIST frameworks.Provide regular risk posture and compliance updates to BU leadership and Group CISO.
Qualifications:Bachelor’s degree in Information Security, Computer Science, or related field; advanced certifications a plus (ISO 27001 Lead Implementer/Lead Auditor, CISSP, CISM, CCSP).5-8+ years in information security, preferably in insurance/financial services with exposure to Indonesia OJK compliance and PDP Law requirements.Demonstrated experience implementing ISO/IEC 27001:2022 Annex A controls and operating a program mapped to NIST CSF 2.0.Hands-on knowledge of cloud security (IaaS/PaaS/SaaS), identity & access management, SIEM/EDR, vulnerability management, and secure SDLC practices.Fluent in English and Bahasa Indonesia (written and spoken) for effective communication with local regulators, internal teams, and Group stakeholders.Strong presentation and reporting skills for senior management, regulators, and auditors.Proficient in drafting policies, risk reports, incident summaries, and compliance documentation in English for Group and in Bahasa Indonesia for local regulatory needs.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
