• A

    Job Description:
    - Oversee daily Food & Beverage operations to ensure high service standards and guest satisfaction.- Lead F&B teams in delivering consistent quality, smooth service flow, and guest comforts and monitor guest feedback and implement initiatives to improve service excellence.- Drive revenue and profitability through menu planning, pricing strategies, forecasting, and data analysis.- Manage inventory, cost control, and compliance with health, safety, and hygiene standards.- Develop training plans and conduct on‑the‑job training for F&B service teams.- Support marketing activities and ensure proper maintenance of banquet equipment and supplies.- Execute other operational tasks assigned by the Operations Manager or General Manager.
    Requirements:
    - Bachelor’s degree or Diploma in Food & Beverage Management or related field.- Minimum 2 years experience in a similar F&B supervisory/managerial role; pre‑opening experience is a plus.- Strong communication skills; proficient in English.- Skilled in pricing strategy, and forecasting.- Strong leadership with the ability to prioritize, stay proactive, and drive operational improvements.

  • P

    MSC Cruises: CDP/DCDP  

    - Bali

    The primary responsibility is to prepare the groundwork for the daily menu items with minimal supervision of their section leader or manager, and following recipes and guidelines provided.
    Requirements:Indonesian CitizenMinimum of 3 years in kitchen operations for cook and 2 years for Asst. CookBasic knowledge on food safetyCommunicate effectively with the senior management.Possess the ability to lead and make decisions.Good administrative skills.Experienced in coaching subordinates.Must be cost and quality conscious.Adhere to specific scheduled work hours yet be flexible if circumstances require it.Fluent in written and spoken English.

  • F

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
    At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
    About the location:Four Seasons Resort Bali at Jimbaran Bay is proud to provide our guests with the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Resort Bali at Jimbaran Bay is located on the southern tip of the island of Bali on the northeast slopes of the Bukit peninsula. Luxuriously appointed private villas are built into a gently terraced hillside named Bukit Permai, which means "beautiful hill".
    About the role:The Environment & Sustainability Manager will lead and drive sustainability initiatives in alignment with Four Seasons’ Environmental, Social, and Governance (ESG) program, ensuring the resort operates responsibly while supporting environmental stewardship and sustainable practices across all departments.
    What you will do:Develop, implement and monitor the resort’s environmental and sustainability strategy aligned with Four Seasons global standards.Ensure compliance with environmental regulations, local government requirements, and sustainability certifications.Lead initiatives related to waste management, energy conservation, water conservation, and carbon footprint reduction.Collaborate with departments to integrate sustainable practices into daily operations.Monitor and report sustainability performance metrics and recommend improvements.Lead sustainability training and awareness programs for employees.Build relationships with local communities, and other sustainability partners to support environmental initiatives.Oversee environmental audits and ensure proper documentation and reporting.
    What you bring:Minimum 2 – 3 years of experience in sustainability, environmental management, or corporate social responsibility, preferably within hospitality or tourism.Strong knowledge of environmental regulations, sustainability standards, and best practices.Experience with sustainability certifications (such as EarthCheck, Green Globe, or similar programs) is an advantage.Excellent communication; reading, writing, and oral proficiency in the English languageExcellent project management and analytical skills.Bachelor’s degree in Environmental Science, Sustainability, Environmental Engineering, or related field. What we offer: Competitive Salary, wages, and a comprehensive benefits package.Excellent Training and Development opportunities.Employee Discount for stays at any Four Seasons worldwide.Complimentary Dry Cleaning for Employee Uniforms.Complimentary Employee Meals.
    The job requires applicants to have current work authorization in Indonesia.Only short-listed applicants will be notified.
    Learn more about Four Seasons Resort Bali at Jimbaran Bay on Social media:https://www.fourseasons.com/jimbaranbayInstagram: https://www.instagram.com/fsbali/Twitter: https://twitter.com/fsbaliFacebook: https://www.facebook.com/FourSeasonsResortsBali

  • A

    Job DescriptionDevelop and execute the property's annual marketing strategy aligned with Corporate Marketing & Brand guidelines, including action plans, targets, budgets, and timelines.Manage social media channels: content creation, posting, engagement, and performance analysis.Lead PR activities including press releases, media relations, monitoring, and maintaining a media databaseCoordinate with Sales & Revenue teams to launch campaigns, promotions, and ensure the availability of marketing & sales collateral.Identify and explore new marketing channels to enhance visibility and revenue.Lead brand activation events, co‑branding initiatives, and partnerships with local communities.Maintain strong relationships with media, bloggers, and influencers to enhance exposure and word‑of‑mouth.

    RequirementsStrong teamwork, leadership, communication, and conflict‑resolution capabilities.Relevant Marketing/PR/Social Media/Design background with 2–3 years of hospitality experienceMust have professional level of English

  • A

    ROLES & RESPONSIBILITIES•Drive revenue and profitability through data analysis, forecasting, and dynamic pricing strategies.•Monitor market trends, competitor rates, and performance metrics.•Optimize room inventory and pricing across all channels and segments.•Support Sales Team in rate setting and account management to ensure alignment with strategy.•Coordinate with the Director of Sales on promotions, packages, and business opportunities.•Manage and update CRM, RMS, and distribution systems for accuracy and timely execution.•Prepare forecasts, budgets, and regular performance reports for management.
    JOB REQUIREMENTS•At least 3 years of experience in managerial position in hospitality industry•Possess Pre-Opening Project experience is a plus point•Adaptability to contribute within highly diverse, equal, and inclusive team environment•Good command of English, both verbal and written

  • A

    ResponsibilitiesDrive sales & marketing strategies, budgets, and revenue forecasts.Monitor market trends and customer needs to guide sales focus.Lead, train, and evaluate the Sales & Marketing team.Build and maintain client relationships to grow business.Oversee reports, operational reviews, and Manager-on-Duty duties.
    QualificationsMinimum 2 years in managerial position in a hospitality industryKnowledge of inbound and leisure markets in Bali - Canggu areaAdaptability to contribute within highly diverse, equal, and inclusive team environmentGood command of English, both verbal and writtenWilling to work on-site in Bali - Canggu area

  • B

    Overview
    Banyan Group is an independent, global hospitality company with purpose. We pride itself on its pioneering spirit, design-led experiences and commitment to responsible stewardship. Its extensive portfolio spans 100 hotels and resorts, more than 140 spas and galleries, and 20 plus branded residences in over 20 countries. Comprising 12 global brands, including the flagship brand Banyan Tree, each distinct yet united under the experiential membership programme withBanyan. The founding ethos of “Embracing the Environment, Empowering People” is embodied through the Banyan Global Foundation and Banyan Academy. We are committed to remaining the leading advocate of sustainable travel, with a focus on regenerative tourism and innovative programmes that elevate the guest experience.
    Founded in 1994 on the core concept of sustainability, Banyan Tree Holdings seeks to create long-term value for all stakeholders and destinations across its network of properties, products and brands, through a purpose-driven mission.
    With over 13,000 associates across 23 countries, the Group established the Banyan Academy in 2008 to support its goals by advancing people development, management excellence, and fostering learning with integrity and meaning.
    Banyan Group has received over 3,000 industry awards and accolades since its inception. It has also received recognition for its commitment to environmental protection and community development through its non-profit arm, the Banyan Global Foundation, which aligns the Group’s efforts with the United Nations Sustainable Development Goals (UN SDGs).
    Position Summary:We are excited to invite passionate and dynamic hospitality leaders to be part of an exciting journey with Banyan Group as we prepare for the launch of HOMM Palembang, a conversion hotel under our growing portfolio. The General Manager leads overall hotel operations during and after its conversion into the Banyan Group, driving business performance, operational excellence, brand alignment, and guest satisfaction. Reporting to the VP, Regional Hotel Operations (Southeast Asia), this role ensures compliance with brand standards while maximizing profitability, strengthening market presence, and fostering a high-performance team culture.
    Responsibilities
    Major Areas of Accountability:Accountable to the VP, Regional Hotel Operations (Southeast Asia) for the operation and daily running of the hotel within the agreed guidelines and as amended from time to time.Ensures compliance with the Groups Mission Statement, Brand Standards and other requirements as determined by Banyan Tree Hotels & Resorts.Directs and maintains Sales and Marketing activities to achieve the planned performance levels.Constantly promotes and develops the hotels business base.Monitors actual and budgeted goals, develops and controls performance in service and product delivery, guest satisfaction and financial results.Incorporates programmes to promote proper associates orientation and training and ensures the highest morale amongst the workforce.Ensures that proper associates relations are maintained.
    Hotel OperationsReviews the property operations with the individual department heads to ensure that quality and service standards are maintained throughout the hotel/resort.Develops and monitors short and long term planning for the property.Keeps abreast with innovations and business orientations in the luxury hospitality industry.Monitors current sector trends and concepts and makes recommendations to his/her superiors for appropriate implementation at the hotel/resort.Monitors the price-to-value ratio of the hotel/resort and introduces changes where and when necessary.Monitors all guests correspondence and ensures that any problems/shortcomings are quickly identified, resolved and feedback given to the guest accordingly.Actively and regularly interacts with guests, associates and management, individuals outside the hotel/resort, not limited to current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.
    QualificationsExperience as a General Manager with a luxury resort brand in Indonesia.Strong background in hotel conversions or pre-opening experience is highly preferred.Bachelors Degree or Masters with a concentration in Business or related field or full hospitality professional qualification.Excellent command of the English language.Ability to express effective, clear and concise written and verbal communication.Strong leadership, organizational and administrative skills.In possession of strong partnering skills, clear vision, strategic planner and problem solver.Highly customer oriented and result driven.Strong sense of commitment and of unquestionable integrity.Thorough understanding of business and finance.Strong budgeting and forecasting skills.

  • R

    Hotel Engineering Executive - Yogyakarta  

    - Central Java

    Hotel Engineering Executive - Yogyakarta
    These Engineering Leaders will play a critical role in:Supporting property transformation and renovation readiness.Conducting onboarding and technical assessments for new and existing propertiesManaging and supervising city-level engineering teams to maintain and improve property qualityProviding hands-on civil and technical assessments to ensure standards are metSupporting vendor assessment and selection, which is expected to reduce external vendor assessment costs
    Qualification :Bachelor’s degree in Engineering (Civil/Mechanical/Electrical) or equivalent experienceMinimum 2-3 years of engineering experience in hospitality or property managementStrong knowledge in building, MEP, and renovation readiness assessmentProven experience managing multi-site engineering teamsHands-on experience in vendor assessment and cost optimizationStrong leadership, analytical, and communication skills

  • S

    Business Development Manager  

    - Lombok

    Business Development Manager - Lombok, Indonesia
    STAAH (an Access Company)About The Access GroupThe Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.About STAAHSTAAH Ltd. is a New Zealand-based technology company and was founded in 2008. STAAH's industry-leading technology powers a property’s distribution through online travel agencies (OTA) and direct bookings. STAAH works with more than 30,000+ properties across 90 countries through its operations in New Zealand, Australia, India, Malaysia, Indonesia, Philippines, Thailand, Vietnam, UK and Europe. STAAH has built a strong reputation for enabling accommodation providers to connect to over 500 online travel agents (OTAs) and technology partners. With its innovative solutions, STAAH empowers businesses to maximise visibility, optimise revenue, and simplify booking processes.
    About the Role
    Business Development Manager – Revenue Management Software(Location – Lombok, Indonesia)
    The ideal candidate will be responsible for driving business growth by identifying new opportunities, building strategic partnerships, and promoting revenue management software solutions to hospitality clients. This role requires a strong understanding of hotel distribution, pricing strategies, and technology platforms.Preference would be given to candidates who are experienced in selling Revenue Management SoftwareKey Responsibilities:Develop and execute business development strategies to expand market share for hospitality software products of the company. Identify and engage with hotels, chains, and hospitality partners to promote these productsConduct market research to identify trends, competitor activities, and customer needs.Build and maintain strong client relationships, ensuring high levels of customer satisfaction.Collaborate with sales, product, and marketing teams to create tailored proposals and presentations.Negotiate contracts and pricing to close deals effectively.Monitor KPIs and revenue targets, providing regular reports to management.Stay updated on industry trends, OTA dynamics, and revenue management for best practices.Required Skills & Qualifications:Bachelor’s degree.3–5 years of experience in business development or sales in Revenue Management Software and any other hospitality software products.Strong knowledge of hotel distribution systems, OTAs, property management systems, and pricing strategies.Excellent communication, negotiation, and presentation skills.Ability to work independently and manage multiple priorities.Proficiency in CRM tools and MS Office; familiarity with Revenue Management platforms is desirable.

  • B

    MEP Design Manager (Hospitality)  

    - South Jakarta

    Job Descriptions:Supervise MEP system installations during construction and renovation projects to ensure contractor compliance with quality standards, safety regulations, and applicable codes.Design, plan, and review MEP systems including HVAC, electrical, plumbing, and fire protection, ensuring seamless integration with architectural and structural designs.Coordinate closely with consultants, contractors, and internal project teams to resolve technical issues and optimize system performance.Oversee preventive and corrective maintenance activities by troubleshooting system issues and ensuring reliable MEP operations.Conduct regular audits and inspections to ensure compliance with local codes, health & safety regulations, and hotel operational standards.Monitor and control MEP-related budgets, ensuring efficient resource allocation and cost-effective project execution.Lead testing, commissioning, and handover processes, including the preparation of as-built drawings and technical documentation.Prepare regular performance and progress reports, maintaining accurate records such as maintenance logs, inspection reports, and installation data.Collaborate with hotel operational departments to ensure MEP systems support efficient and sustainable hotel operations.Lead, develop, and motivate the MEP technical team through structured training and a performance-driven work environment.
    Requirements:Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related discipline.Minimum 8–10 years of experience in MEP, preferably with prior experience as a consultant.Proven experience handling hotel projects and high rise building, including renovation and new development.Strong ability to design, review, and interpret MEP technical drawings and specifications.Excellent leadership, problem-solving, and attention to detail.Strong communication skills in English, both written and spoken.Proficient in relevant MEP design and coordination tools (AutoCAD, Revit, or similar) is an advantage.Detail oriented and able to perform under pressure. Willing to do business trips

  • A

    ResponsibilitiesOversee all aspects of hotel operations, including financial performance, guest satisfaction, and team development.Lead marketing, sales, and revenue strategies to achieve business targets.Ensure property standards, safety, and regulatory compliance are met consistently.Maintain excellent guest relations, handle feedback proactively, and elevate service quality.Manage staff recruitment, training, and performance with a strong focus on leadership development.
    QualificationsMinimum 10 years of experience as a General Manager, preferably in luxury/resort hotels within international hotel chains.Strong commercial acumen and business strategy execution skills.Excellent interpersonal, problem-solving, and decision-making abilities.Bachelor's or Master's degree graduate in Hospitality or related fields.
    Additional RemarksThis position is designated for expatriate appointment

  • R

    Accounts Payable Intern  

    - Jakarta

    Assist in the verification and processing of invoices in accordance with company policies and procedures.Support the preparation and execution of vendor payments in a timelymanner.Help with reconciliation of accounts payable transactions and vendorstatements.Maintain proper documentation and filing of payment-related documents.Support month-end closing activities related to accounts payable.

  • I

    Marketing Executive  

    - Semarang

    ISMAYA Resto brands is currently in search of a enthusiastic and communicative talent as Marketing Communication Executive to join our team. Our Marketing Communication Executive will support the Brand Marketing team in enhancing brand awareness, engagement, and relevance through effective communication strategies across online and offline channels for Resto Brand.
    Job Description:
    Communication Strategy:Develop and implement communication plans and budget to support brand campaigns and initiatives.Create compelling content for various platforms, including social media.Ensure consistent messaging and tone of voice across all communication channels.
    Campaign Management:Plan, execute, and monitor marketing campaigns from inception to completion.Coordinate with internal teams and external partners to ensure timely and effective campaign delivery.KOL: Collaborate with the KOL team to leverage influencer partnerships.Public Relation: Oversee the preparation and execution of Press release, Press Conference and other media activities.Event: Coordinate logistics, manage budgets, and ensure successful event delivery.Performance Ads: Make Brief and share creative assets for the Performance Ads Team.Activation Partnership: Establish and manage partnerships with relevant brands and communities.Measure and report on campaign performance, using insights to optimize future efforts.
    Digital Channel Management:Oversee the brand’s digital presence and engagement across all platforms.Develop content calendars and manage content creation with or without agency support.Monitor digital trends and analytics to inform strategy and improve performance.
    Job Requirements:
    Bachelor's degree in Marketing, PR, MarComm, or a related fieldMin. 2-3 years experience in related filed : F&B, Retail, Media, AgencyBachelor’s degree in Marketing, PR, Advertising or a related field.Strong organizational and time management skills.Have good networks with influencers and mediaExperienced in creating social media content plan, as well as working with paid media team to boost content reach and engagementExperienced in creating offline event, brand partnership, and community outreachCreative thinker with a passion for marketing and brand building.Detail-oriented with a strong focus on quality and accuracy.Flexible and adaptable to changing priorities.
    PLACEMENT : JAKARTA, SURABAYA, SEMARANG

  • I

    Business Development Supervisor  

    - Jakarta

    The Business Development Supervisor plays a critical mid-level role in supporting the expansion and execution of ISMAYA’s F&B and lifestylebusiness initiatives. This role bridges strategic planning and operational rollout by managing project timelines, coordinating feasibility assessments,and supervising associate-level team members. The Supervisor is expected to deliver structured outputs that align with strategic intent whileensuring seamless coordination across functions to meet timeline and pre-opening milestones.
    JOB REQUIREMENTS:Qualifications• Bachelor’s degree in Business, Management, Economics, or a related field• 3–5 years of experience in business development, retail/F&B expansion, or consulting• Solid understanding of development workflows, capex-opex planning, and operational readiness• Experienced in building feasibility summaries and financial projectionsTechnical Skills• Competent in creating and editing financial models (sales forecast, payback, ROI)• Skilled in Microsoft Excel, PowerPoint, and project tracking tools• Able to translate business cases into structured presentations and dashboards• Familiar with basic commercial terms and legal document flowSoft Skills• Highly organized and deadline-driven• Excellent communicator with cross-functional coordination skills• Critical thinker with a structured, logical mindset• Takes ownership of the projects
    KEY ACCOUNTIBILITIES:• Monitor market trends, competitor activity, and potential location data• Consolidate findings into insights that feed into feasibility studies and internal proposals• Develop first-draft financial models, including sales forecasts, capex/opex estimates, and ROI scenarios• Collaborate with the Business Development Manager to validate business assumptions and identify financial risks• Maintain comprehensive project trackers to monitor progress and status across all active development pipelines• Ensure timely coordination with departments (Design, Ops, Legal, Finance) and follow up on critical project milestones• Support documentation flow from kick-off to handover stage, ensuring alignment across functions• Create internal decks, commercial proposals, and business summaries• Ensure all documentation is accurate, logically structured, and aligned with BD Manager expectations• Review research findings, financial models, and presentations for quality and consistency

  • J

    About Jumeirah:Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
    Jumeirah Bali is a water-inspired sanctuary in Uluwatu, with architecture that pays tribute to the lost Majapahit Empire. Perched on a limestone cliff with sweeping ocean views, the all-villa resort blends Balinese charm with Arabian hospitality, offering private pools and panoramic views. Guests can enjoy a range of dining options, the Talise Spa featuring Bali's first hammam, and a fitness centre.
    About the Job:An opportunity has arisen for a Director of Human Resources to join Human Resources in Jumeirah Bali. The main duties and responsibilities of this role:
    Provide leadership, direction, and support to the HR team to increase knowledge, skill sets, and share best practices, fostering a high-performing HR function.Develop and drive the property HR strategy in line with corporate and regional HR direction and monitor its execution to ensure the achievement of objectives.Drive the continuous improvement agenda, focusing on maximizing productivity, devolving HR responsibilities, and building leadership capability through senior and middle management teams.Ensure effective two-way communication between HR and corporate/regional HR, coordinating internal communications to ensure colleagues receive relevant and timely messages in an appropriate style and medium.Plan and deploy the annual HR budget and capital expenditure process, ensuring Profit & Loss statements are well-managed and monitored.Propose changes to organizational structures using best practice principles to support future growth and flexible labor, optimizing organizational effectiveness.Ensure national development initiatives are well-communicated and supported, including the employment of nationals and interns from local universities.Consult on workforce planning activities to optimize staffing levels, productivity, and service standards in a cost-effective manner, ensuring operational efficiency.Ensure the effective implementation of company-wide HR policies, procedures, and practices in accordance with company objectives and legislative requirements, including the legal framework.Advise and coach management on employee relations and performance management issues, ensuring effective execution of the performance management process and fostering opportunities for colleague development and engagement.
    About you:The ideal candidate for this position will have the following experience and qualifications:Experience as an Director of Human Resources or equivalent role in a 5-star hotel/luxury property.Proficiency in spoken and written business English.
    About the Benefits:At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.Benefits include:
    Locally competitive salary and incentive structureHealth care and insurance benefitsOpportunities for internal mobility within our global networkColleague discounts on food, beverage, and hotel stays worldwide

  • J

    About Jumeirah:Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
    Jumeirah Bali is a water-inspired sanctuary in Uluwatu, with architecture that pays tribute to the lost Majapahit Empire. Perched on a limestone cliff with sweeping ocean views, the all-villa resort blends Balinese charm with Arabian hospitality, offering private pools and panoramic views. Guests can enjoy a range of dining options, the Talise Spa featuring Bali’s first hammam, and a fitness centre.
    About the Job:An exciting opportunity has arisen for a Associate Director of Food & Beverage (Asst. DOFB) to join Jumeirah Bali.The main duties and responsibilities of this role:Supervise daily food and beverage operations, ensuring smooth and efficient service delivery. Develop and implement strategic plans to drive revenue growth and enhance the overall dining experience. Manage budgets, analyze financial performance, and implement cost-control measures to optimize profitability. Collaborate with culinary teams to create innovative menus that reflect current trends and meet customer preferences. Ensure adherence to food safety standards, hygiene regulations, and quality control procedures. Provide leadership and mentorship to food and beverage teams, fostering a culture of excellence and continuous improvement. Monitor guest feedback, address concerns promptly, and implement initiatives to enhance customer satisfaction and loyalty. Negotiate contracts with suppliers, oversee procurement processes, and maintain relationships with vendors to ensure quality and cost-effective sourcing. Work with marketing teams to develop promotional campaigns, special events, and loyalty programs to attract and retain customers. Stay informed about industry regulations, licensing requirements, and health and safety standards, always ensuring compliance.
    About you:The ideal candidate for this position will have the following experience and qualifications:
    Experience as an Associate Director of F&B or equivalent role in a 5-star hotel/luxury property.Proficiency in spoken and written business English.Creativity and innovation in food and beverage concepts and operations.
    About the Benefits:At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.Benefits include:
    Locally competitive salary and incentive structureHealth care and insurance benefitsOpportunities for internal mobility within our global networkColleague discounts on food, beverage, and hotel stays worldwide

  • A

    Marketing and Communications Manager  

    - Surakarta

    You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. Marketing & Communications Manager is responsible for developing, implementing, monitoring and evaluating the hotel’s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, to support the marketing objectives for the hotel and maximize the hotel’s positive exposure in local, national and international markets.
    Ideally with a university degree or diploma in Marketing or Communication.Work experience in a demonstrable marketing role with excellent conceptual, writing, oral and presentation skills.Experience with planning, developing, and implementing marketing communications activities, including developing communications plans, strategies, messages, media and tactics as part of the hotel campaigns.Excellent team player with good problem-solving, administrative and interpersonal skills are essential. Analytical, performance-driven, creative and meticulous with data.

  • A

    Food and Beverage Manager  

    - Medan

    JOB SUMMARYResponsible for the management and achievement of profit for all food and beverage operations in the hotel including restaurants, bars, kitchen operations, catering and banquet operations. Promotes the desired work culture around the core values of Aryaduta Hotel Group and the brand ethos.
    MAIN RESPONSIBILITIES
    Operational Management:Oversee the management of restaurants, bars and outlets.Oversee the management of catering operations.Oversee the management of banquet operations.Manage team members within the hotel’s organization structure and human resource and hotel policies.Communicate regularly with food and beverage team members and conduct effective team member briefings.Provide a professional, advisory and executive support service to the General Manager to assist in meeting strategic goals.Establish systems which monitor the achievement of departmental goals.Ensure compliance with business operations and hospitality laws.Access and use Food and Beverage computer programs. Planning for future team member needs.
    Commercial Acumen:Develop strategies when preparing budget and forecast for all outlets and banquet. Establish marketing, promotions calendar in advance with a clear site of covering all revenue generating opportunities for all areas of Food & Beverage.Constantly explore new revenue streams. Establish commercial relations with various business sources to fuel business into the hotel.Have good market intelligence of competition hotels and upscale restaurants offerings and be ahead of the curve.
    Team Leadership & Supervision:Recruiting in line with company guidelines. Preparing detailed induction programs for new team members.Maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.Ensuring training needs analysis of food and beverage team members is carried out and training programs are designed and implemented to meet needs.Regularly communicating with team members to maintain good relations.Coaching, counselling and disciplining team members, providing constructive feedback to enhance performance.Conducting probation and formal performance appraisal in line with company guidelines.Maintaining up to date team member records and approving leave requests considering business requirements.Resolving disputes.Producing efficient work schedules in line with local labour codes.
    Guest Service & Satisfaction:Manage the delivery of high-quality service to guests.Interact with guests to gather feedback and ensure satisfaction with food and beverage offerings.Handle guest complaints promptly, ensuring that concerns are addressed to improve their experience.Work with the marketing team to create guest engagement strategies, including special promotions or events.
    Menu Development & Quality Control:Develop quality management systems.Collaborate with chefs and beverage managers to develop menus that align with guest preferences and current dining trends.Ensure the consistency and quality of food and beverages served across all outlets.Review and adjust pricing based on market trends, guest feedback, and cost control considerations.
    Financial Management:Primary focus is to achieve or exceed budget revenue.Prepare and manage a cost-effective budget with measurable targets for the department within the financial parameters set down by the hotel budget.Effectively monitor and analyse variations from the budget.Develop systems that measure the profitability of the department.Prepare financial reports.Develop procedures that track, report on, and control the running costs of the department.
    Health & Safety Compliance:Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same.Be aware of the duty of care and adhere to occupational, health and safety legislation, policies and procedures.Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your areas.Initiate action to correct a hazardous situation and notify supervisors of potential dangers.Ensure security incidents and accidents are logged, investigated and rectified to prevent future catastrophes.
    Collaboration with Other Departments:Work with sales to manage the development of new products and services.With Purchasing Manager, develop and monitor the implementation of purchasing procedures.
    Others:Achieve the monthly and annual Key Performance Indicators (KPIs) assigned, which will be outlined separately. KPIs may include, but are not limited to, targets related to productivity, quality, efficiency, compliance, and contributions to team or departmental objectives.Accept temporary or permanent transfers to another section, department, or Aryaduta property, as required by business needs and performance considerations.Perform other duties and responsibilities as assigned by the superior, which are relevant to the role and support departmental or organizational objectives.
    DNA:Minimum 5–7 years in food & beverage, with at least 2–3 years in a managerial role overseeing multiple outlets (restaurants, bar, banquets, IRD) within a 4- or 5-star hotel or resort environment.Proven ability to lead large, diverse teams across shifts; skilled in staff training, performance management, and building a high-performing, guest-focused culture.Experienced in budgeting, cost control, revenue analysis, inventory management, and driving profitability while maintaining service and brand standards.In-depth understanding of international service protocols (e.g., Forbes, LQA), with a proactive approach to guest satisfaction, service recovery, and brand alignment.Skilled at cross-department coordination (culinary, events, housekeeping, finance), vendor management, and effectively communicating with stakeholders to execute successful operations and promotions.

  • D

    Senior Cook - Pastry  

    - Kecamatan Balige

    SENIOR COOK – PASTRY
    Damar Toba | Lakeside Eatery, Stay & Event Space📍 Balige, Danau TobaIG: @damartoba ABOUT DAMAR TOBADi Damar Toba, kami membangun pengalaman—bukan sekadar restoran atau penginapan.Dengan rating Google 4.8 dan TripAdvisor 4.9, kami telah menjadi salah satu destinasi kuliner, stay, dan event utama di kawasan Danau Toba.
    Seiring dengan pertumbuhan kami—termasuk penguatan events & external catering—kami mencari Senior Cook – Pastry yang siap menjadi bagian penting dari sistem produksi kami.
    THE ROLESenior Cook – Pastry adalah posisi kunci dalam memastikan konsistensi, kualitas, dan kesiapan produksi pastry & dessert, baik untuk operasional harian maupun event (onsite & external).
    KEY RESPONSIBILITIES1. Production • Mengelola produksi pastry & dessert harian (restaurant, stay, events) • Menjaga kecepatan, ketepatan, dan kesiapan output2. Quality Control • Menjaga standar rasa, tekstur, dan plating • Memastikan konsistensi, termasuk saat volume tinggi3. Station Leadership • Mengelola area kerja (bakery / dessert / pastry) • Mengatur alur kerja dan pembagian tugas4. Event Readiness • Mendukung kebutuhan pastry untuk event & catering • Menyesuaikan produksi untuk onsite dan offsite WHAT WE ARE LOOKING FOR• Pendidikan min. D-3 Pastry / Patisserie• Pengalaman minimum 3 tahun di pastry kitchen• Pengalaman high-volume / event / catering menjadi nilai tambah• Menguasai teknik dasar pastry & bakery• Teliti, disiplin, dan konsisten• Mampu bekerja cepat di bawah tekanan• Bersedia tinggal dan bekerja di Balige
    WHAT YOU WILL GET• Kesempatan menjadi bagian dari brand hospitality yang berkembang pesat• Exposure ke restaurant + stay + event + catering system• Lingkungan kerja yang menekankan kualitas, sistem, dan teamwork• Peluang berkembang ke level supervisory / leadership At Damar Toba, we don’t just produce food— we deliver experiences, consistently.

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    About Jumeirah:Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
    Jumeirah Bali is a water-inspired sanctuary in Uluwatu, with architecture that pays tribute to the lost Majapahit Empire. Perched on a limestone cliff with sweeping ocean views, the all-villa resort blends Balinese charm with Arabian hospitality, offering private pools and panoramic views. Guests can enjoy a range of dining options, the Talise Spa featuring Bali's first hammam, and a fitness centre.
    About the Job:An opportunity has arisen for a Director of Spa to join Spa & Recreation in Jumeirah Bali. The main duties and responsibilities of this role:
    Execute the sales strategy as directed by the reporting manager, continuously reviewing and refining it to identify business opportunities and achieve annual sales objectives through assigned KPIs.Manage day-to-day spa operations, ensuring adherence to standards, policies, and procedures for guest satisfaction and safety. Develop wellness programs and menus aligned with brand standards to support business strategy and elevate the SPA product. Lead and manage assigned projects to enhance SPA product and brand image. Conduct inspections and audits to identify gaps, initiate action plans, and ensure elevated service delivery. Drive key strategies within the property to meet targets and align with Jumeirah's overall goals. Maintain compliance with health, safety, and environmental procedures, ensuring luxurious hospitality services. Stay informed about competitors, market trends, and adapt strategies to meet evolving luxury segment needs. Maintain SOPs, review job descriptions, and ensure staff training and licensing compliance. Delegate responsibilities, nurture employee development, and build an efficient team. Collaborate with customer experience team, handle loyalty program management, and maximize profit through revenue generation and cost control.
    About you:The ideal candidate for this position will have the following experience and qualifications:Experience as an Director of Spa or equivalent role in a 5-star hotel/luxury property.Proficiency in spoken and written business English.Certification in Spa related courses Qualified in any alternative wellness practice
    About the Benefits:At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.Benefits include:
    Locally competitive salary and incentive structureHealth care and insurance benefitsOpportunities for internal mobility within our global networkColleague discounts on food, beverage, and hotel stays worldwide

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