Overview
Banyan Group is an independent, global hospitality company with purpose. We pride itself on its pioneering spirit, design-led experiences and commitment to responsible stewardship. Its extensive portfolio spans 100 hotels and resorts, more than 140 spas and galleries, and 20 plus branded residences in over 20 countries. Comprising 12 global brands, including the flagship brand Banyan Tree, each distinct yet united under the experiential membership programme withBanyan. The founding ethos of “Embracing the Environment, Empowering People” is embodied through the Banyan Global Foundation and Banyan Academy. We are committed to remaining the leading advocate of sustainable travel, with a focus on regenerative tourism and innovative programmes that elevate the guest experience.
Founded in 1994 on the core concept of sustainability, Banyan Tree Holdings seeks to create long-term value for all stakeholders and destinations across its network of properties, products and brands, through a purpose-driven mission.
With over 13,000 associates across 23 countries, the Group established the Banyan Academy in 2008 to support its goals by advancing people development, management excellence, and fostering learning with integrity and meaning.
Banyan Group has received over 3,000 industry awards and accolades since its inception. It has also received recognition for its commitment to environmental protection and community development through its non-profit arm, the Banyan Global Foundation, which aligns the Group’s efforts with the United Nations Sustainable Development Goals (UN SDGs).
Position Summary:We are seeking a dynamic and people-focused Manager – Human Capital to join our pre-opening team. This role is responsible for setting up and leading all Human Capital functions, including recruitment, employee relations, learning & development, and HR operations. The successful candidate will play a critical role in building a strong organizational culture, attracting top talent, and ensuring the hotel is fully staffed, trained, and ready for a successful opening in line with Banyan Group’s values and service philosophy.
Key Responsibilities:Pre-opening Setup & Talent AcquisitionLead the full recruitment lifecycle for the hotel, ensuring timely hiring of qualified candidates across all departments.Develop and implement recruitment strategies, screening processes, and onboarding programs.Coordinate pre-opening manpower planning, organizational structure, and workforce readiness.HR Operations & ComplianceEstablish and implement HR policies, procedures, and systems in line with Banyan Group standards and local regulations.Ensure full compliance with local labor laws, employment regulations, and company policies.Oversee employee records, contracts, visa processing, and HR administration to ensure accuracy and compliance.Manage employee benefits, leave administration, insurance, and payroll coordination.Learning & DevelopmentIdentify training needs and implement learning & development programs to build a skilled and service-oriented workforce.Facilitate orientation programs and brand training to embed company culture and service standards.Support leadership development, succession planning, and career growth initiatives.Employee Relations & EngagementFoster a positive work environment and promote a high-performance, inclusive culture.Monitor employee morale and engagement, providing insights and recommendations to management.Act as a trusted advisor to Department Heads and team members on HR matters.Handle employee relations issues, grievances, and disciplinary processes in a professional manner.Compensation & Performance ManagementSupport compensation and benefits reviews to ensure competitiveness and internal equity.Implement performance management processes and support Department Heads in driving team performance.Assist in preparing and managing the Human Capital budget.Health, Safety & GovernanceEnsure workplace health and safety standards are implemented and maintained.Support the development of a safe and secure working environment.Maintain all necessary licenses, permits, and HR-related compliance documentation.
Qualifications:Bachelor’s or Master’s degree in Human Resources, Hospitality Management, or a related field.Minimum 4–6 years of experience in Human Resources, preferably within the hospitality industry.Previous pre-opening experience is highly desirable. (Indonesia market experience is a plus.)Strong knowledge of local labor laws and HR best practices.Proven ability to implement HR processes, policies, and training programs.Strong interpersonal, communication, and leadership skills.Excellent coaching and counseling abilities with an approachable and professional manner.Proficiency in HR systems and Microsoft Office applications.Ability to thrive in a fast-paced, pre-opening and multicultural environment.
Working Conditions:Full-time position, based at HOMM Pondak Indah, Indonesia, a pre-opening property under Banyan Group.Flexible working hours, as required to accommodate business needs.
We regret that only shortlisted candidates will be notified.Thank you!