Restaurant Manager – West JavaLocations: Lembang (Bandung) & Puncak (Bogor)
About UsEminence Global is a hospitality group focused on high-performing restaurant concepts delivering consistent, high-quality guest experiences. We prioritize execution, accountability, and measurable results across all operations.
Role OverviewWe are hiring a results-driven Restaurant Manager to lead operations in Lembang (Bandung) and Puncak (Bogor).This role is not for profile-based candidates. We are looking for operators who can demonstrate proven performance through clear KPIs.If you cannot quantify your past impact, this role is not a fit.High performers who consistently achieve target KPIs may be considered within 3–6 months for expanded responsibilities across multiple outlets (Cluster role) or progression toward Director / Director of F&B level.
Key ResponsibilitiesFull ownership of daily restaurant operations (FOH & BOH)Drive revenue growth and optimize average spend per guestControl and improve food cost, labor cost, and overall operational efficiencyLead, train, and manage teams with clear performance targetsEnsure consistent service standards and guest satisfactionOversee hiring, scheduling, and team performance evaluationCollaborate with kitchen and management to improve menu and execution
Non-Negotiable Requirements (KPI-Based)Candidates must provide measurable results from previous roles, including:Revenue growth (%)Cost reduction (food cost / labor %)Guest satisfaction improvements (reviews, ratings, NPS if available)Team performance (e.g., turnover reduction, training outcomes)Operational improvements implementedApplications without clear KPIs and data-backed achievements will be automatically rejected.
QualificationsProven experience as a Restaurant Manager or similar roleStrong understanding of F&B operations and financial performanceAbility to lead teams and enforce accountabilityFluent in EnglishStrong problem-solving and execution mindset
What We ValueOperators, not talkersData-driven decision makersOwnership mentalityConsistency under pressure
How to ApplySubmit your CV including specific KPIs and measurable achievements from previous roles.
Wellness Manager – West JavaLocation: Puncak (Bogor)
About UsEminence Global is a hospitality group focused on high-performing guest experiences across F&B and wellness operations. We prioritize execution, accountability, and measurable business results.
Role OverviewWe are hiring a results-driven Wellness Manager to lead and develop the spa and wellness operations.This is a performance-based role, not a purely service-oriented position.We are looking for candidates who can demonstrate measurable impact through clear KPIs.If you cannot quantify your past performance, this role is not a fit.High performers who consistently achieve target KPIs may be considered within 3–6 months for expanded responsibilities or regional oversight.
Key ResponsibilitiesFull ownership of spa and wellness operationsDrive revenue growth through upselling, packaging, and yield optimizationDevelop and implement sales strategies for treatments, memberships, and experiencesOptimize therapist productivity, scheduling, and utilization ratesEnsure high standards of guest experience and service consistencyMonitor and improve guest satisfaction (reviews, feedback, retention)Control operational costs while maximizing profitabilityRecruit, train, and manage therapists and wellness staffCollaborate with marketing and operations teams to drive demand
Non-Negotiable Requirements (KPI-Based)Candidates must provide measurable results from previous roles, including:Revenue growth (%)Treatment utilization / occupancy ratesUpselling performanceGuest satisfaction improvements (ratings, reviews)Cost efficiency improvementsApplications without clear KPIs and data-backed achievements will be automatically rejected.
QualificationsProven experience managing a spa or wellness operationStrong understanding of wellness business performance and revenue driversExperience in sales-driven wellness environments (not only operations)Ability to lead teams and enforce accountabilityStrong communication and organizational skillsFluent in English
What We ValueOperators, not talkersCommercial mindset (not just service mindset)Data-driven decision makingOwnership mentalityConsistency and execution under pressure
How to ApplySubmit your CV including specific KPIs and measurable achievements from previous roles.All KPI claims will be verified during the interview process.
Chief Engineer – West Java Location: Lembang (Bandung)
About Us Eminence Global is a hospitality group focused on operational excellence, guest experience, and long-term asset optimization across its resort and lifestyle properties in Indonesia.
We are currently strengthening operational structure and accountability at Eminence Lembang Resort and are looking for a hands-on Chief Engineer capable of delivering fast execution, strong maintenance systems, and operational discipline.
Role Overview We are hiring a strong operational Chief Engineer to lead all engineering and maintenance operations at Eminence Lembang Resort.
This is not a passive maintenance role. We are looking for a leader who is visible on the ground, moves fast, solves problems directly, and can rebuild structure and accountability within the department.
Candidates must demonstrate measurable operational improvements and proven hotel engineering leadership experience.
Key Responsibilities • Full ownership of hotel engineering and maintenance operations • Ensure all guest rooms and operational facilities remain fully functional • Implement and monitor preventive maintenance programs • Manage engineering response time and operational follow-up • Lead and manage engineering team performance and accountability • Coordinate closely with Housekeeping, Front Office, and Operations teams • Monitor work orders, maintenance trackers, and engineering reporting systems • Manage contractors and external technical vendors • Maintain operational safety and maintenance standards across the property
Non-Negotiable Requirements (KPI-Based) Candidates must provide measurable operational results from previous roles, including: • Preventive maintenance completion rates • Reduction of guest complaints related to engineering issues • Response time improvements • Room defect reduction • Operational cost control initiatives • Team productivity and accountability improvements
Applications without measurable operational achievements will not be prioritized.
Qualifications • Minimum 5 years experience as Chief Engineer in hospitality • Strong understanding of hotel engineering operations and preventive maintenance • Experience managing resort or hotel properties preferred • Strong knowledge of HVAC, electrical, plumbing, MEP systems, and guest room maintenance • Hands-on operational mindset with fast execution capability • Strong leadership and accountability mentality • Experience implementing SOPs, reporting systems, and maintenance trackers • Fluent in Bahasa Indonesia; English proficiency preferred
What We Value • Operators, not spectators • Fast execution and urgency • Ownership mentality • Accountability under pressure • Strong operational discipline • Leaders who solve problems directly
How to Apply Submit your CV including measurable operational achievements and KPI-based results from previous engineering leadership roles.
Company DescriptionEminence Lembang is developing a premium lifestyle and hospitality destination focused on sport, wellness, leisure, and community experiences.The Clubhouse will become the central hub of the property, integrating:Padel and sport activitiesFood & Beverage operationsGolf course experiences and activitiesRecovery and wellness facilitiesSpa and treatment servicesEvents, memberships, and community engagementWe are looking for a strong operational leader capable of building systems, leading teams, and delivering high-level guest experiences across multiple business units.
Role DescriptionThis is a full-time, on-site role for a Clubhouse Manager located in Lembang, West Java.The Clubhouse Manager will oversee the daily operations of the entire clubhouse ecosystem, ensuring smooth coordination between hospitality, wellness, sport, and recreational departments.The role requires someone hands-on, highly organized, commercially aware, and experienced in managing premium guest experiences within fast-paced environments.The successful candidate will work closely with ownership and management to help shape the operational culture, service standards, and long-term growth of the project.
Key Responsibilities• Oversee all clubhouse daily operations and guest experience• Manage and coordinate teams across F&B, wellness, spa, recovery, golf, and sport activities• Develop SOPs, operational systems, and service standards• Supervise padel operations including bookings, events, tournaments, and community activities• Coordinate golf-related guest activities and operational flow• Ensure wellness and recovery facilities maintain premium standards at all times• Monitor staff performance, scheduling, training, and team development• Work closely with management on memberships, activations, partnerships, and events• Manage operational reporting, budgets, and cost efficiency• Ensure cleanliness, safety, maintenance, and operational consistency across all departments• Handle guest feedback and continuously improve service quality
Qualifications• This position is open to Indonesian citizens/local candidates only• Excellent communication skills in English and Bahasa Indonesia• Minimum 5 years of experience in hospitality, lifestyle, wellness, sport club, or luxury leisure operations• Strong leadership and multi-department management experience• Experience managing premium guest or member-based environments is highly preferred• Strong operational, organizational, and problem-solving skills• Understanding of hospitality service standards and team management• Commercial awareness with the ability to improve operational performance• Proactive mindset with strong attention to detail• Comfortable working in a dynamic and evolving environment• Bachelor’s degree in Hospitality Management, Business Administration, or related field is preferred
We are looking for someone who can:Build structure, not only supervise operationsLead teams with discipline and professionalismCreate a strong hospitality and community cultureBalance guest experience with operational efficiencyGrow together with a long-term lifestyle destination project
Application RequirementsPlease submit:• CV / Resume• Recent photo• Expected salary• Short introduction about your background and why you are suitable for this roleOnly shortlisted candidates will be contacted.
Company DescriptionEminence Global is a hospitality group focused on high-performance operations, guest experience, and operational excellence across premium hospitality assets in Indonesia. We are currently strengthening our banquet and events division in West Java and are looking for experienced professionals with strong hotel operations backgrounds.
Role DescriptionWe are looking for a Banquet Manager to oversee banquet and event operations within a 5-star hotel environment in West Java.The role requires strong operational leadership across event setup, service execution, coordination with kitchen and service teams, manpower planning, guest handling, and overall banquet performance. This position is focused on execution, consistency, team leadership, and guest satisfaction.The ideal candidate must come from a structured hotel environment and be capable of managing large-scale operations while maintaining service standards and operational discipline.
Key ResponsibilitiesOversee all banquet and event operationsLead banquet team during setup, service, and breakdownEnsure service standards and guest satisfaction are maintainedCoordinate closely with kitchen, FOH, and operations teamsManage staffing schedules, manpower, and event planningMonitor operational costs, controls, and banquet performanceMaintain grooming, discipline, and SOP implementationHandle guest feedback and operational problem-solving efficiently
QualificationsMinimum 5 years experience in Banquet Operations within a 5-star hotelPrevious experience as Banquet Manager or Assistant Banquet Manager preferredStrong understanding of hotel banquet operations and service standardsExperience managing large teams and multiple events simultaneouslyStrong leadership, communication, and organizational skillsFluent in EnglishLocal candidates onlyMust be willing to work on-site in West Java
MUST-HAVE QUALIFICATIONSProven experience in banquet operations within a 5-star hotelStrong understanding of hotel service standards and event operationsMust be located in commutable distance to West Java, Indonesia
PREFERRED QUALIFICATIONSExperience managing large-scale banquet events and teamsStrong leadership and operational disciplineExperience working with KPI-driven hospitality environmentsFluent in English and Bahasa Indonesia
How to ApplySubmit your CV including specific KPIs and measurable achievements from previous roles.
