We are looking for a Corporate Recruiter to be responsible for the full spectrum of the hiring plan from identifying needs and shortlisting candidates to closing successful hires. The Corporate Recruiter’s responsibility includes creating and publishing job ads, interviewing candidates and seeking out new candidate sources. To be successful in this role, you should have experience with full-cycle recruitment and great communication skills. Ultimately, you will maintain and improve our employer brand, ensuring that we attract, hire and retain people who contribute to our company’s growth.Work closely with hiring managers in various departments to define recruitment needs and plan the hiring processAnalyzing existing talent acquisition procedures and developing new, more efficient methods of finding great candidates.Using resume parsers, applicant tracking systems (ATS), and candidate relationship management (CRM) software to streamline recruitment processes.Set hiring goals (e.g. quarterly and annual)Track recruitment KPIs such as time to fill, attrition & complianceManage all communication with candidates from the moment they apply until they get onboardSource candidates on job boards, resume databases, professional networks and through referralsInterview candidates at various stages of the hiring process (phone screening calls, video interviews and in-person meetings)Use skill assessment tools and tests to screen candidatesOversee internal and external communication, making sure that our company maintains a positive reputation as an employer (for example on Jobstreet, LinkedIn and social media)Organize hiring events and participate in job fairs to network with potential candidates
Required skills + qualities (technical):Bachelor’s degree in business, business administration, human resources management, or a related field.Experience recruiting in the corporate sector may be preferred.Competency in full cycle recruiting is required.Familiarity with applicant tracking systems (ATS), such as Avature and Workday

About UsFounded in 2003, iZeno was built on one conviction: enterprises deserve technology that doesn't just keep pace with change — it drives it. As part of Logicalis Asia Pacific, a global leader in IT solutions and managed services, our team of 180+ in-house innovators has delivered 500+ enterprise solutions across Singapore, Malaysia, Indonesia, Thailand, and the Philippines — spanning AI & machine learning, cloud, DevOps, data analytics, CRM & CX, and ITSM.No challenge is too complex. No project too ambitious. That commitment runs through everything we do — from the mission-critical solutions we build for clients, to the environment we create for our people.
We are proud to be a Great Place to Work® Certified™ organisation, fostering a culture of trust, collaboration, and continuous growth — because we believe the same dedication we bring to our clients belongs to our team too.If you're driven by meaningful challenges and want to work where your commitment genuinely matters —Join iZeno. Your challenges, our commitment.

Responsibilities:Design, deploy, and manage cloud infrastructure solutions based on business requirements.Implement and configure cloud services, including virtual machines, containers, serverless functions, networking, and storage.Set up and maintained Elastic stack components (Elasticsearch, Logstash, Kibana) for log management, monitoring, and analysis.Configure integrates Grafana with various data sources.Develop and implement automation scripts or infrastructure-as-code (IaC) templates for efficient deployment and provisioning.Integrate cloud services with existing on-premises systems or other cloud environments.Troubleshoot and optimize cloud infrastructure performance, including Elastic stack and MongoDB.Implement robust security measures to protect cloud resources, data, and applications.Collaborate with cross-functional teams to ensure smooth implementation and operation of cloud solutions.Document procedures, configurations, and best practices.Stay updated with the latest cloud technologies, best practices, and industry trends.

Requirements:With more than 5 years of professional experience in Cloud operations, with a proven track record of setup and maintaining cloud infrastructure.Demonstrates a systematic approach to operations and maintenance, with proficiency in Linux systems and networking. Brings practical expertise in managing and maintaining large-scale distributed systems;Bachelor's degree in Computer Science, Information Technology, or related field.Solid understanding of cloud frameworks and servicesProficiency in implementing and configuring cloud services, including virtual machines, containers, serverless functions, networking, and storage.Experience with the design and operation of Kafka solutions in either Kafka variant. (Confluent Kafka, RedHat AMQ Stream, Amazon MKS)Familiarity with automation scripting and infrastructure-as-code tools (e.g., Terraform, Ansible, CloudFormation).Strong knowledge of Elastic stack (Elasticsearch, Logstash, Kibana) for log management and analysis.Experience in configuring and managing Grafana.Knowledge of cloud security best practices and compliance standards.Excellent collaboration and communication skills.Continuous learning mindset and ability to adapt to new technologies.
Interested applicants are invited to apply via our careers portal. Only shortlisted candidates will be notified.As part of our recruitment process, we collect and process personal data relating to job applicants. By submitting your application, you consent to the collection, use, and/or disclosure of your personal data in accordance with our Data Privacy Policy:https://izeno.com/izeno-privacy-policy/At iZeno, we are committed to creating a diverse and inclusive workplace where everyone can thrive.

We're seeking an English Customer Service Agent to provide essential support to our European and US customers. If you're an English communication pro and ready for a rewarding role with night shift work, apply now!
Job Description:Respond promptly to customer inquiries via multiple channels (phone, email, chat, social media, etc.).Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.Maintain knowledge of client products and/or services.
Requirements:Excellent English proficiency (minimum B2 level), both written and verbal.Minimum Diploma (D3) or Bachelor's Degree (S1)Minimum 1 year of experience in a customer service role, preferably within the travel industry or a live chat environment.Strong problem-solving and multitasking abilities.Exceptional attention to detail and accuracy.Comfortable working on a rotational 24/7 shift schedule, with a primary focus on night shifts to support European and US time zones.Willingness to work 5 days a week.Based in or willing to relocate to Yogyakarta.

Apakah Anda memiliki passion dalam bidang penagihan dan layanan pelanggan? Apakah Anda mahir berinteraksi dengan pelanggan dan menyusun rencana pembayaran? Kami mencari Spesialis Telecollection/Desk Collection yang dinamis untuk bergabung dengan tim kami, khususnya di layanan keuangan. Jika Anda memiliki bakat dalam negosiasi, menangani keberatan hingga berhasil mengamankan pembayaran, dan pengalaman di bidang penagihan, posisi ini sangat cocok untuk Anda!
Job Description:Menghubungi pelanggan melalui telepon untuk mengumpulkan pembayaran yang tertunda.Merundingkan rencana dan ketentuan pembayaran dengan pelanggan.Merekam dan memperbarui informasi pelanggan dalam database.Menyelesaikan pertanyaan dan perselisihan pelanggan terkait informasi pembayaran.Bekerja sama dengan tim keuangan untuk memastikan pencatatan dan pelaporan yang akurat.Menjaga sikap profesional dan sopan dengan pelanggan setiap saat.
Requirements:Pengalaman 6 bulan - 1 tahun dalam penagihan, layanan pelanggan, atau bidang terkait.Keterampilan komunikasi dan negosiasi yang sangat baik.Minimal pendidikan SMA/sederajat.Mampu bekerja di lingkungan yang serba cepat dan tetap termotivasi meskipun menghadapi penolakan.Kemampuan pemecahan masalah yang kuat dan perhatian terhadap detail.Kemampuan untuk bekerja secara mandiri dan sebagai bagian dari tim.Kemahiran dalam Microsoft Office Suite dan pengalaman dengan perangkat lunak CRM.
Bergabunglah dengan kami dan kontribusikan karir yang memuaskan di layanan pinjaman keuangan, di mana keterampilan Anda dalam layanan pelanggan dan penjualan akan memberikan dampak yang signifikan. Lamar sekarang dan jadilah bagian dari tim yang menghargai setiap interaksi pelanggan!

Overview:Assists the Physical Security Manager in maintaining a safe and secure working environment by supervising and coordinating the activities of the security guard force. Ensure all security devices and security systems are working properly to minimize downtime. Investigate security breaches and incidents, providing timely reports to the Security Manager. Monitor adherence to security policies, procedures, and standards. Ensure compliance with audit requirements and immediately address any predetermined non-compliances.
OperationsSupervise and coordinate the activities of the security guard force to ensure smooth and efficient operations.Ensure all guards are thoroughly trained and fully knowledgeable about the organization's security policies and procedures.Monitor all security devices (CCTV cameras and access control devices) to ensure full functionality, minimize downtime, and manage preventive maintenance schedules.Conduct thorough investigations into security breaches and incidents, providing timely reports to the Security Team Leader and Security Manager.Perform annual physical security risk assessments to identify potential threats and vulnerabilities, and develop strategies to mitigate these risks.Implement technology solutions, including automation and remote work tools, to enhance efficiency and reduce operational costs.Efficiently manage and supervise resources to minimize waste and avoid unnecessary expenses, achieving significant cost savings.Conduct monthly KPI reviews with the contracted security agency to assess performance and maintain standards.Collaborate with vendors for the timely remediation of any malfunctioning security equipment and return to business as usual.
AdministrativeDevelop or maintain security policies and procedures to adapt to current organizational needs and industry standards.Validate submitted vendor billings, ensuring correct billing and charges.Maintain and update the inventory of all security devices, ID supplies and keys at assigned sites.Ensure compliance with different audit requirements such as ISO27001, PCI-DSS, SOC2, HiTrust, and client requirements.Maintain records of all security and safety-related activities, including training, inspections, and incidents.SafetyWork directly with Facilities and Safety Team to maintain a safe work environment.Conduct regular walkthroughs of the site to identify any hazards or anything that could harm employees and other personnel working on the site.Attend regular TOSH committee meetings at each respective assigned site.Ensure security personnel who are part of the ERT are well-trained and knowledgeable in emergency response.Ensure security officers and guards are regularly trained in identifying safety hazards.Assist or coordinate with Facilities and Safety Specialists in conducting safety investigations and HIRAC (Hazard Identification, Risk Assessment, and Control).Other TasksWork with different teams/stakeholders such as IT/Network Administration, Facilities, and HR on matters related to physical security.Attend meetings with security organizations (e.g., ASIS International) to stay informed on industry trends and benchmark best practices.Perform other duties/tasks as assigned by the Security Manager.

Required skills + qualities (technical):Bachelor’s degree in Industrial Security Management, Criminology, Information Technology, Business Administration or any similar field.3 - 5 years in a Security and Safety role, preferably with exposure to or experience working in a call center/BPO environment.Skills and Competencies Supervisory Skills: Competent in supervising the security guard force and coordinating their activities.Knowledge of Security Systems: Knowledgeable in security systems such as CCTV cameras(Genetec), access control systems (LENEL OnGuard), and alarm systems.Incident Management: Proficient in conducting investigations related to Safety and Security.Risk Assessment: Ability to perform physical security risk assessments and develop mitigation strategies.Vendor Management: Skills in collaborating with vendors for equipment and security guard force.Systematic, highly organized; Time and project management skills.Excellent written and oral English communication skills.
TELUS Values:TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:We passionately put our customers and communities firstWe embrace change and innovate courageously We grow together through spirited teamwork At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Responsibilities:Menangani pertanyaan, keluhan, dan permintaan pelanggan melalui berbagai saluran komunikasi (telepon, email, atau chat).Memberikan informasi produk atau layanan secara akurat dan jelas kepada pelanggan.Menyelesaikan masalah pelanggan dengan cepat dan efektif sesuai dengan prosedur perusahaan.Mencatat dan mendokumentasikan interaksi pelanggan untuk analisis dan perbaikan layanan.
Requirements:Pendidikan minimal Diploma 3 atau S1.Memiliki keterampilan komunikasi yang baik, lisan maupun tulisan.Mampu bekerja dalam tim dan menangani situasi sulit dengan tenang.Berorientasi pada layanan pelanggan dan memiliki sikap ramah.Pengalaman di bidang customer service menjadi nilai tambah, terbuka juga untuk Fresh Graduate.Bersedia ditempatkan di Yogyakarta.Bersedia bekerja dengan 24/7 rotational shift.Bisa join secepatnya.

We're seeking an English Customer Service Agent to provide essential support to our European and US customers. If you're an English communication pro and ready for a rewarding role with night shift work, apply now!
Job Description:Respond promptly to customer inquiries via multiple channels (phone, email, chat, social media, etc.).Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.Maintain knowledge of client products and/or services.
Requirements:Excellent English proficiency (minimum B2 level), both written and verbal.Minimum Diploma (D3) or Bachelor's Degree (S1)Minimum 3 months of experience in e-commerce or a live chat environment. Fresh graduates are welcome to apply.Comfortable working on night shifts to support European and US time zonesWillingness to work 5 days a week.Based in or willing to relocate to Yogyakarta.

Overview: To execute various operational activities in their functional area (Sourcing/Recruitment/PMT etc.) to ensure the achievement of hiring targets for the different accounts and departments, as well as to provide assistance to HR Officers on special projects. Sr. Associates are also entrusted to help HR Officers with the mentoring and upskilling of associates. Function: SourcingExecutes planned sourcing activities including call-outs to ensure target applicant footfall and hires are achieved on time. Represents the company in all kinds of external and internal recruitment/sourcing events sanctioned.May provide tactical support in all kinds of sourcing channels / projects / initiatives and may perform tasks assigned by the TA Sourcing Officer / TA Sourcing Manager for the accomplishment of the account’s and/or department’s objectives.Develops and fosters close relationships with customers.Coordinates with the different HR groups as well as Operations to identify the various profiles and hiring requirements.Maintains databases and trackers pertinent to sourcing operations to monitor and analyze recruitment/sourcing operations. Reports status, effectiveness and quality of specific sourcing channels. Function: SelectionPerforms recruitment activities (i.e. paper screens, phone screens, face-to-face interviews, orientations) with emphasis on compliance with established recruitment processes and procedures. Provides new insights and ideas on current recruitment practices and suggests improvements from a procedural perspective. Aims to bring about increased efficiency and expediency in all recruitment activities.Conducts research and monitors all movements of key people within the industry.Provides updates on hiring requirements to the TA Manager for reporting purposes, status feedback to applicants, tracking purposes, and effective monitoring of applications processed / to be processed. Prepares, maintains, and files the proper documentation in order to track recruitment initiatives and output against required numbers. Performs records management activities.Ensures the accurate input of information in databases for processed applications, the generation of campaign–specific reports, and other internal recruitment reports. Supports the HR Officer/s in reporting duties to ensure efficient communication of hiring updates.Aligns and calibrates with hiring requirements of the different departments / accounts (i.e. skills, capabilities, competencies, educational level). Develops and fosters close relationships with customers.Takes part in the Final HR Interview stage of the recruitment process.Function: Onboarding:Prepares, maintains, and files the proper documentation in order to track recruitment initiatives and output against required numbers. Performs records management activities. Prepares employment contracts and assists in maintaining required documentation.Monitors the status of hiring requirements by ensuring close coordination among recruitment team members and the requesting department / function. Develops and fosters close relationships with customers. ▪ Ensures the accurate input of information in databases for processed applications, the generation of campaign–specific reports, and other internal recruitment reports. Performs Data Entry / Extraction around candidate information in appropriate system/tools.Assists and checks authenticity and completeness of required documents of the candidates.Aims to bring about increased efficiency and expediency in all data management activities.
Required skills + qualities (technical): Two (2) to Three (3) years of work experience in recruitment/head-hunting or sourcing preferably within the BPO/ITO industry. Exposure to customer service, sales, or any labor-intensive industry is a plus. ▪ General knowledge of Recruitment and selection practices, procedures, processes, concepts, and principles.General / basic knowledge of other Human Resources principles and concepts (i.e. Compensation & Benefits, Employee Relations).General / basic knowledge of BPO/ITO manpower demand.Proficiency with MS Office applications (i.e. MS Word, Excel); Interviewing and Assessment skills.
Required skills + qualities (non-technical): Strong ability to operate effectively in a busy and changing office environmentStrong ability to be resourceful and follow through on action itemsProven ability of high attention to detailsAbility to efficiently prioritize work and multi-task.Ability to mentor and train.Proven experience in exercising discretion and sound judgment when dealing with highly sensitive and confidential information.Time and project management skills.Excellent oral and written communication skills. Fluency in the English language.Adaptive to changing work schedules and working hours.Customer orientation.Problem-Solving, Decision-Making, Analytical and interpersonal skills.Drive and motivation to succeed in the recruitment field.

McEasy, a transportation management solution to simplify complex logistics operations. We are looking for a IoT Engineer to join our ever growing team
If you are a keen learner, self-driven, and looking to be a part of a team that is passionate with helping each other, we want to hear from you.
What will you do?
Design of Experiment (DoE): Develop and execute comprehensive experiments to ensure hardware meets standard requirements.Data Acquisition Testing: Use DAQ systems to collect and analyze data for comprehensive hardware testing.Issue Management: Manage problem solving on hardware issues found on release phase and day-to-day operationalIntegration Support: Assist in the seamless integration of IoT hardware with software systems to ensure optimal performance.Testing Procedure: Ability to conduct on-the-desk and on-the-field hardware testing with proper operating procedure to ensure device works according to expected
Qualifications:
Bachelor's Degree in Electrical Engineer (preferred)Posses 1-3 years of experiences in IoTUnderstanding in electrical component and how it worksCommunication: Strong ability to collaborate effectively with suppliers and internal teams to resolve issues and achieve shared goals.Strong problem solving and critical thinkingExperience handling IoT / automotive hardware is preferrable
Placement : Jakarta Pusat
Join us and help us find the next rock stars of our team! If you think you can handle our quirky hiring process and want to make a real impact, we can’t wait to meet you!😎😎

Job descriptionAbout the roleThis is a full-time WFO role for a Customer Service (Live Chat) position at Concentrix in Surakarta. The role involves providing customer support and ensuring customer satisfaction.
What you'll be doingHandle inbound customer live chats with patience, empathy and professionalismProvide accurate and timely information to address customer queries and concernsIdentify and escalate complex issues to the appropriate teams for efficient resolutionMaintain detailed records of customer interactions and follow up as neededContribute to continuous improvement by providing feedback on processes and proceduresActively participate in team meetings and training sessions to enhance your skills
What we're looking forExcellent command of the English language, both written and verbal (minimum B2)Minimum education D3/S1Must have experience as Customer Service before (at least 1 month)Strong problem-solving and critical thinking skills to handle a variety of customer inquiriesExceptional communication and interpersonal abilities to build rapport with customersAbility to work in a fast-paced, dynamic environment and adapt to changing prioritiesAbility to work in rotational shifts & daysWilling to work on site in Surakarta
What we offer
At PT Concentrix Services Indonesia, we value our employees and strive to provide a supportive and rewarding work environment. In addition to a competitive salary, you can look forward to:Comprehensive health insurance and retirement benefitsOpportunities for career growth and professional developmentTeam-building activities and social events to foster a positive work cultureFlexible work arrangements and a comfortable office space

Job DescriptionDesigning and developing test automation scripts.Using test automation guidelines.Researching issues in software through testing.Collaborating with QA Analysts and Software Developers to develop solutions.Keeping updated with the latest industry developmentsPrepare data and configure automation testing tool according to test scenarioMinimum QualificationsBachelor's degree in computer science, software development, or a related field.Previous experience as a test automation engineer (Selenium, Appium, Katalon Studio), webdriver.ioPreferably has experience in Life insurancePerformance Testing using tools e.g : Jmeter,Proficiency in programming languages such as C# and Java.Excellent mathematical and problem-solving skills.Highly accurate and detail-oriented.Strong analytical and planning skills;Good communication and presentation skills;Excellent problem-solving skills;

ResponsibilitiesDesign, build, and maintain scalable, reliable, and secure infrastructure across AWS (including Elastic Beanstalk) and Azure.Develop and manage CI/CD pipelines using Azure DevOps, GitHub Actions, or similar tools to ensure smooth and automated deployments.Operate, monitor, and troubleshoot Kubernetes clusters (EKS, AKS, or self-managed) to ensure system stability and uptime.Implement comprehensive observability solutions using Prometheus, Grafana, Loki, and Alertmanager.Automate infrastructure provisioning and configuration using Terraform, Helm, CloudFormation, and/or Ansible.Define, measure, and improve system reliability through SLOs, SLIs, and SLAs.Enhance system resilience and incident response through proactive monitoring and capacity planning.Manage secrets, access control, and security policies to maintain a robust and compliant infrastructure.Participate in on-call rotations, respond to incidents, and drive root cause analysis and post-incident reviews.Collaborate closely with development teams to embed reliability and scalability best practices throughout the software lifecycle.
Requirements5+ years of experience in a Site Reliability, DevOps, or Cloud Engineering role.Strong hands-on experience with AWS (EC2, VPC, IAM, CloudWatch, Elastic Beanstalk, RDS, S3) and familiarity with Azure services.Proven experience deploying and managing containerized applications using Kubernetes (EKS/AKS) and Docker.Skilled in CI/CD pipeline development and multi-cloud workflows (Azure DevOps, GitHub Actions, etc.).Solid understanding of observability tools such as Prometheus, Grafana, Loki, and Alertmanager.Proficiency in infrastructure-as-code tools like Terraform, CloudFormation, or similar.Scripting skills in Bash, Python, or PowerShell.Strong grasp of networking, Linux systems, and cloud security best practices.Excellent problem-solving skills with a focus on performance, scalability, and reliability.

About the RoleBookCabin is looking for a skilled Android Developer (Kotlin) to join our mobile engineering team. You will be responsible for building and improving our Android application to deliver a fast, reliable, and seamless travel booking experience.This role is perfect for developers who love clean architecture, performance optimization, and creating intuitive user experiences.
Key ResponsibilitiesDevelop, maintain, and enhance BookCabin’s Android application using Kotlin.Collaborate with designers and backend engineers to build smooth, user-centric features.Integrate mobile features with backend APIs.Ensure app performance, stability, and responsiveness across various Android devices.Write clean, maintainable, and testable code.Troubleshoot and fix bugs, optimize app performance, and improve reliability.Participate in sprint planning, code reviews, and technical discussions.
QualificationsBachelor’s degree in Computer Science or related field.3+ years of Android development experience using Kotlin.Strong knowledge of Android SDK, Jetpack components, and modern Android architecture (MVVM/MVI).Experience integrating RESTful APIs.Familiarity with Git and CI/CD pipelines.Knowledge of push notifications, deep linking, navigation components, and background tasks.Understanding of performance optimization, caching, and offline handling.
Preferred QualificationsExperience with Jetpack Compose.Familiarity with testing frameworks (JUnit, Espresso).Experience publishing apps on the Play Store.Experience working in startup or fast-paced environments.

The ideal candidate will be responsible for the technical design and implementation of new products and enhancements. They will work in all phases of the development cycle: concept to implementation.
ResponsibilitiesPerform full life-cycle developmentAdhere to agreed upon delivery schedulesUtilizes source control, continuous integration, and unit testing best practicesWork cross-functionally to define and write code for new features
QualificationsBachelor's degree or equivalent in Computer Science2+ years' experience in related areaExperience with iOS or Android platformsCollaborate with a team to define, design, and ship new features.Identify and correct bottlenecks and fix bugs.Help maintain code quality, organization, and automatization.Proficient with React Native, Flutter, Kotlin, Objective-C or Swift, Android Studio, Ionic.Familiarity with RESTful APIs to connect mobile applications to back-end services.Knowledge of other web technologies and UI/UX standards.Familiarity with cloud message APIs and push notifications.Willing to placement in Jakarta or Yogyakarta (Projects Area)

Job Requirements:A bachelor's or master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related fieldMinimum of 3 years experience in an AI Backend Engineer role, focusing on AI application platformProven experience in creating RAG (Retrieval-Augmented Generation) data pipelines and workflowsProficiency in backend programming languages such as Python, Golang, JavaScript, or C++Hands-on experience with AI and machine learning frameworks like TensorFlow, PyTorch, or KerasStrong knowledge of database management systems, cloud platforms, and API designAbility to solve complex technical problems, optimise algorithms, and improve system performanceExcellent written and verbal communication skills to effectively collaborate with team membersAbility to innovate and implement new AI technologies to improve product offerings and customer experienceUnderstanding of ethical considerations in AI and a commitment to developing responsible AI solutions
Roles and Responsibilities:Develop and maintain the server-side logic, ensuring high performance and responsiveness to the requests from the front-end sideCreate and maintain APIs for front-end developers and other services to interact with the backend engineeringDesign and manage databases, ensuring data integrity and securityTest and debug applications to ensure they function correctlyIntegrate third-party services and APIs into the applicationImplement security measures to protect data and applications from threatsOptimise applications for maximum speed and scalabilityWork closely with front-end developers, product managers, and other stakeholders to deliver high-quality productsWrite and maintain technical documentation for the backend services and APIsParticipate in code reviews to maintain code quality and share knowledge with the team

Requirements:Hold a Bachelor's degree (S-1 degree) in Information Technology or Computer Engineering or Telecommunication from reputable universityMust possessed a proven 2 years working experience (at minimum) in managing a Palo-Alto based Firewall TechnologiesStrong and proven knowledge for Load Balance technology (F5), Proxy Technology (Bluecoat), and a minimum expsoure for Routing/Switching technologyDeep comperhension and understanding of both the operation, as well as project-based task and activity, ex: troubleshooting, device upgrade, hardware deployment, pre-config, device migration, etc.Excellent interpersonal & communication skillsGood capacity in English communication, both for verbal and writtenAbility to perform under pressure and tight time constraints; be able to work under limited guidance in line with a broad plan, or strategyWilling to work with shifting arrangement
Job Description:Provide the IT-security engineering support and guidance to the client that improve the client's security posture; improving the confidentiality, integrity, and availability of information systems by identifying, verifying, and understanding cyber eventsManagin the day-to-day operation, monitoring, and operational support of Palo Alto Security solutionProviding a critical support for troubleshooting and other corrective action to maintain the security's integrityActing as a support for change request in customer networkAct as a support for new installation; integrating of the desired system into the existing system as well as the required migrationProvide an initial troubleshooting for incoming issues before escalationWork with other customer’s infrastructure team (such as security, network, etc.) and third-party vendors to open case and escalation as part of troubleshootingWorking as a team in managing all the project documentation (ranging from Site Survey, MoP, and UAT) as a build documentation

Job Requirements:Possessing a bachelor degree (S-1 degree) in Information Technology or Computer Engineering or Telecommunication from reputable university with minimum IPK of 3.05 years of experience in working as an L2 or senior-level Network Engineer with a specific fokus for Cisco SDN Technology (SD-Access or Cisco ACI); additional exposure for Cisco Meraki and Cisco Collaboration is a strong pointMust possessed a CCNP Enterprise-level certificationDeep knowledge in Cisco Technologies (Routing, Switching & Wireless) from installation standpoint: pre-config, device migration, upgrade management, etc.Excellent interpersonal & communication skillsCompetent with Microsoft Office applications i.e. Microsoft Visio, Word, Excel, and PowerPointAbility to perform under pressure and tight time constraints; be able to work under limited guidance in line with a broad plan, or strategy
Responsibilities:Work as part of PSI customer network with responsibility which includes system maintenance, upgrade, or new initiative (change request) led by the customer’s PICProvide an initial troubleshooting for incoming issues before escalation to next level supportVerify with customer to make sure that the request or issue are completed within the desired criteriaSupport for troubleshooting of any findings/problems within the designated customerSupport for change request for the customer’s network environment (should it is required)Work with other customer’s infrastructure team (such as security, network, etc.) and third-party vendors to open case and escalation as part of troubleshootingProvide maintenance report such as tickets and issues (corrective), preventive and network documentation.Monitoring system-health, as well as to act and/or report for issue mitigationAct as a support for new installation; integrating of the desired system into the existing system as well as the required migrationWorking as a team in managing all the project documentation (ranging from Site Survey, MoP, and UAT) as a build documentation

Global SEA role · Indonesia · Malaysia · Thailand · PhilippinesLocation: Jakarta, Indonesia
Why VIDAVIDA is Southeast Asia’s leading digital identity network — built around a simple promise: Verified ID for All. We are a licensed and certified electronic Certificate Authority in Indonesia (Komdigi/Kominfo) and we power identity verification, KYC, liveness, e-signing, authentication, and fraud defense for many of the largest banks, fintechs, telcos, and enterprises across Indonesia, Malaysia, Thailand, and the Philippines — at transaction volumes running into the millions per month at single accounts.What you get here that you won’t get easily elsewhere:High ownership. PMs are accountable end-to-end — strategy, definition, build, launch, adoption — not narrow slices of a feature.Large charter of work. You will work across 0→1 product bets and on mature product lines already running at production scale with enterprise customers.Live results at scale. Launches show up in real-world metrics within days — fraud catch rates, FRR/FAR shifts, conversion uplift, integration go-lives at top-tier banks.A dynamic, inclusive culture grounded in trust, impact, and integrity — with competitive compensation, benefits, and meaningful runway for personal and professional growth.
About the RoleYou will own VIDA’s Document Verification and Liveness product lines — two of the most ML-intensive, fraud-critical surfaces in our suite — as a global product role spanning Indonesia, Malaysia, Thailand, and the Philippines. Each market brings its own document templates, regulatory regime, and fraud patterns; you will set one coherent product direction across all four.This role is a deep partnership with our Data Science and ML teams. You will own the end-to-end product lifecycle from inception to GTM, drive trade-offs in genuinely probabilistic systems (FAR/FRR, thresholds, attack vectors), and translate complex ML behavior into language that customers, regulators, and commercial teams can act on. Comfort with ambiguity is essential.
Key ResponsibilitiesOwn the full lifecycle of Doc Verification and Liveness across SEA — market and competitor research through PRD, build, launch, and post-launch iteration.Set the product quality bar with Data Science: FAR/FRR targets per risk tier, test-set methodology, and acceptance criteria across OCR, spoof/forgery, PAD, dedup, injection, faceswap, and GenAI forgery defense.Define target customers and prioritise ruthlessly across banking onboarding, telco SIM-reg, lending, crypto, and public sector — anchored in transaction volume, revenue, and fraud-risk evidence rather than loudest-voice requests.Translate ML behavior into clear external narratives for enterprise customers and regulators (BNM, OJK, BoT, BSP, Komdigi); influence pricing, packaging, SLAs, and customer-facing thresholds.Lead Go-to-Market with marketing, sales, partnerships, and Solutions Architecture — positioning, sales enablement, market sequencing, and structured feedback into the roadmap.Own early-adoption metrics: integration time-to-live, customer acceptance rates, fraud catch uplift, FRR regression, and conversion impact in live production funnels.
Qualifications6+ years in product management, with meaningful time on Data Science / ML / AI-driven products — where probabilistic system behavior, model evaluation, and data quality were core to your PM craft.Prior experience in KYC, Liveness, biometrics, document verification, fraud, or digital identity preferred; strong adjacent experience in regulated B2B (fintech, banking, telco) also considered.Strong technical fluency: API and SDK product surfaces (mobile iOS/Android and web), 3rd-party and bespoke integration patterns, on-device vs server-side trade-offs, and instrumentation/billing/telemetry design.Demonstrated ability to work directly with DS / ML teams: shaping model targets and test sets, debating security-vs-UX trade-offs, and translating model results into product decisions.High comfort with ambiguity, sharp prioritisation across competing markets, and excellent written/verbal communication and cross-geography stakeholder management.Familiarity with the SEA digital identity and KYC landscape is a strong plus. Passion for digital identity, security, and AI-driven product is a must.

Why choose iZeno?
iZeno was founded in 2003 to provide enterprises with custom-built technology solutions they need to keep their business running seamlessly. Logicalis Asia, part of the Logicalis Group, a leading international IT solutions and managed services provider, has acquired a majority stake in iZeno, a company specialising in digital transformation, application modernisation, DevOps, customer experience and hybrid cloud solutions.With a team of 120+ in-house innovators, we have delivered over 500 Enterprise Solutions, implemented, and optimized to enable smarter insights. Our team draws on industry experiences in accomplishing a portfolio of mission-critical applications, integrating Cloud, CRM, Data Analytics, and other leading technologies with our clients' existing IT frameworks.With leading presence in the region, headquartered in Singapore and operation in Malaysia, Indonesia, Thailand and Philippines, no project is too complex for us, and our team is always ready for a new challenge.

About the Role:Lead the architecture, design, and implementation of complex solutions involving Data Analytics, Data Warehouse, Data Lake, and Big DataDesign and govern robust data models (Conceptual, Logical, and Physical) to ensure data integrity, optimal performance, and scalability for analyticsManage, mentor, and guide the technical team, ensuring code quality and adherence to best practicesCollaborate with key stakeholders to translate high-level business requirements into technical specifications and strategic roadmapsOversee project execution, managing resources, timelines, and deliverables across the full software development lifecycleDefine and enforce data governance frameworks, coding standards, and modeling best practices across the organizationManage client expectations and serve as the point of escalation for critical technical issuesDrive R&D/upskilling initiatives to keep the team updated on emerging technologies and data engineering trends
What we are looking for:Candidates must possess at minimum a Bachelor’s Degree or Diploma in Computer Science/Information Technology or equivalentMinimum 7-8 years of experience in Data Analytics/Data Warehouse/Data Lake/Big Data, with at least 2 years in a leadership or management capacityExpert-level proficiency in Data Modelling theories and techniques (e.g., Dimensional Modelling/Kimball, Star & Snowflake schemas, Data Vault, and 3NF)Strong experience in performance tuning and optimizing data models for specific database enginesHands-on experience delivering enterprise-scale projects with a strong focus on technical architectureRequired skills: Expert SQL/Python. Strong proficiency in Java/Scala is highly valuedProven ability to manage team dynamics, delegate tasks effectively, and mentor junior engineersExperience operating in Linux/Unix environments and containerization (Docker/Kubernetes) is an added advantageDeep knowledge of ETL/ELT methodologies, Snowflake or other Cloud Data Platforms (AWS/Azure/Google Cloud). Experience with Data Governance, Data Quality, or Master Data Management is an added advantageStrategic mindset with excellent communication skills for client-facing and executive-level interactions

(i) iZeno will never request recruitment fees from candidates under any circumstances. Please be cautioned of fraudulent activity including the requesting for money by perpetrators in exchange for interviews or employment opportunities with iZeno. Please note that these fraudulent actions constitute a crime and an unlawful infringement on iZeno’s brand and intellectual property rights, and we will not hesitate to take action(s) against such perpetrators in accordance with the fullest extent of the law. As a responsible organization, iZeno places great importance on conducting ethical and aboveboard recruitment processes. We advise all potential candidates to remain vigilant and report any suspicious activity encountered during their job search.
As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found
Logicalis is committed to protecting your privacy.Click below to view the data protection notice.https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdfPosting code : #LI-JC1

Requirements:Undergraduate student or fresh graduate from a technical major such as: Computer Science / Informatics Engineering / Information SystemsPossessing a high interest for IT infrastructure, endpoint security, and cybersecurity operationsPossessing a basic knowledge of MS Windows or LinuxHigh familiarity for MS Windows and MS ExcellGood communication skills and willingness to learn Able to work collaboratively with engineers and team members
Job Descriptions:Assist in the installation and troubleshooting of Cortex XDR Agent on workstations and PCs Support endpoint security deployment activities under the guidance of the engineering team Perform basic troubleshooting and issue escalation when required Document installation progress and technical issues Coordinate with internal teams to ensure smooth deployment activities Learn and follow company IT security and operational procedures Assist engineers in daily operational and technical support tasks