Global SEA role · Indonesia · Malaysia · Thailand · PhilippinesLocation: Jakarta, Indonesia
Why VIDAVIDA is Southeast Asia’s leading digital identity network — built around a simple promise: Verified ID for All. We are a licensed and certified electronic Certificate Authority in Indonesia (Komdigi/Kominfo) and we power identity verification, KYC, liveness, e-signing, authentication, and fraud defense for many of the largest banks, fintechs, telcos, and enterprises across Indonesia, Malaysia, Thailand, and the Philippines — at transaction volumes running into the millions per month at single accounts.What you get here that you won’t get easily elsewhere:High ownership. PMs are accountable end-to-end — strategy, definition, build, launch, adoption — not narrow slices of a feature.Large charter of work. You will work across 0→1 product bets and on mature product lines already running at production scale with enterprise customers.Live results at scale. Launches show up in real-world metrics within days — fraud catch rates, FRR/FAR shifts, conversion uplift, integration go-lives at top-tier banks.A dynamic, inclusive culture grounded in trust, impact, and integrity — with competitive compensation, benefits, and meaningful runway for personal and professional growth.
About the RoleYou will own VIDA’s Document Verification and Liveness product lines — two of the most ML-intensive, fraud-critical surfaces in our suite — as a global product role spanning Indonesia, Malaysia, Thailand, and the Philippines. Each market brings its own document templates, regulatory regime, and fraud patterns; you will set one coherent product direction across all four.This role is a deep partnership with our Data Science and ML teams. You will own the end-to-end product lifecycle from inception to GTM, drive trade-offs in genuinely probabilistic systems (FAR/FRR, thresholds, attack vectors), and translate complex ML behavior into language that customers, regulators, and commercial teams can act on. Comfort with ambiguity is essential.
Key ResponsibilitiesOwn the full lifecycle of Doc Verification and Liveness across SEA — market and competitor research through PRD, build, launch, and post-launch iteration.Set the product quality bar with Data Science: FAR/FRR targets per risk tier, test-set methodology, and acceptance criteria across OCR, spoof/forgery, PAD, dedup, injection, faceswap, and GenAI forgery defense.Define target customers and prioritise ruthlessly across banking onboarding, telco SIM-reg, lending, crypto, and public sector — anchored in transaction volume, revenue, and fraud-risk evidence rather than loudest-voice requests.Translate ML behavior into clear external narratives for enterprise customers and regulators (BNM, OJK, BoT, BSP, Komdigi); influence pricing, packaging, SLAs, and customer-facing thresholds.Lead Go-to-Market with marketing, sales, partnerships, and Solutions Architecture — positioning, sales enablement, market sequencing, and structured feedback into the roadmap.Own early-adoption metrics: integration time-to-live, customer acceptance rates, fraud catch uplift, FRR regression, and conversion impact in live production funnels.
Qualifications6+ years in product management, with meaningful time on Data Science / ML / AI-driven products — where probabilistic system behavior, model evaluation, and data quality were core to your PM craft.Prior experience in KYC, Liveness, biometrics, document verification, fraud, or digital identity preferred; strong adjacent experience in regulated B2B (fintech, banking, telco) also considered.Strong technical fluency: API and SDK product surfaces (mobile iOS/Android and web), 3rd-party and bespoke integration patterns, on-device vs server-side trade-offs, and instrumentation/billing/telemetry design.Demonstrated ability to work directly with DS / ML teams: shaping model targets and test sets, debating security-vs-UX trade-offs, and translating model results into product decisions.High comfort with ambiguity, sharp prioritisation across competing markets, and excellent written/verbal communication and cross-geography stakeholder management.Familiarity with the SEA digital identity and KYC landscape is a strong plus. Passion for digital identity, security, and AI-driven product is a must.
The Events & Experiential Manager is responsible for designing, planning, and executing high-impact physical experiences that bring the company’s brand, products, and thought leadership to life. This role manages all aspects of on-ground events — from booth design and production to vendor coordination, program operations, and demo preparation — ensuring every experience is professional, immersive, and aligned with the company’s narrative and product strengths.This role works closely with the Creative Director, Product Marketing, Product teams, and PR/Communications to ensure booths, demos, and on-site experiences evolve continuously and deliver a premium brand impression.Candidates with prior experience working with technology companies, enterprise/B2B brands, SaaS, AI, consumer tech, or innovation-driven products will be strongly preferred, as the role requires translating complex product capabilities into engaging and intuitive physical experiences.
Scope of Events & ExperiencesThe role oversees the production and execution of a wide range of physical brand experiences including:• Industry conferences and trade shows• Product launch events and technology showcases• Executive roundtables and editorial dinners• Partner and ecosystem activations• Roadshows and regional marketing events• Innovation showcases and demo environments• VIP customer experiences and curated gatheringsThe Events & Experiential Manager ensures that each format delivers a cohesive brand narrative while maintaining a consistent premium experience across locations and audiences.
1. Event Production & On-Ground Execution• Own end-to-end execution of all in-person events, including conferences, trade shows, roadshows, salons, editorial dinners, and partner activations.• Manage all logistical planning: timelines, setup, technical requirements, equipment, teardown, transportation, staffing, and risk management.• Oversee booth construction, installation, breakdown, and maintenance during events.• Serve as the primary on-site lead, ensuring operational excellence and smooth delivery of all event components.
2. Vendor, Partner & Third-Party Management• Source, negotiate, and manage third-party vendors: event organizers, production houses, contractors, fabricators, AV partners, and rental suppliers.• Ensure vendors deliver on-time, on-budget, and to brand standards.• Maintain a vetted list of high-quality partners for different event types and locations.• Evaluate vendor performance and optimize for cost, quality, and innovation.
3. Booth Experience & Demo Innovation• Work closely with Product, Product Marketing, and Creative teams to design compelling booth demos that communicate product value clearly and interactively.• Translate technical product capabilities into compelling and intuitive live experiences.• Ensure demos are functional, polished, reliable, and visually aligned with brand identity.• Coordinate demo scripts, test environments, devices, and supporting materials.• Lead continuous improvement by evolving demos based on new product features, customer feedback, and event learnings.• Collaborate with Creative to integrate visual storytelling, motion content, and interactive experiences into the booth environment.
4. Cross-Functional Collaboration• Partner with the Creative Director to ensure visuals, signage, booth graphics, and layouts are aligned with brand guidelines.• Work with Product teams to understand upcoming releases and co-create on demonstrations accordingly.• Support the Marketing Director with event-related promotional plans, registration, and post-event follow-ups.• Collaborate with PR & Communications to support VIP visits, media tours, and special experiences during events.
5. Event Strategy & PlanningManage the production of all event-related physical materials including:• Whitepapers and reports• Product brochures• One-pagers and case studies• Booth signage and backdrops• Demo guides• Merchandise and giveaways• Branded packaging and handoutsCoordinate with Creative to finalize designs and with print vendors to ensure quality, color accuracy, paper specifications, and budget alignment.Maintain inventory of event collateral and manage reprints or updates as needed.
6. Budget Management & Operational Excellence• Own event budgets, cost tracking, vendor invoices, and financial documentation.• Optimize budgets by balancing creativity, production value, and cost efficiency.• Build standardized processes, checklists, and playbooks to streamline operations over time.• Ensure compliance with safety standards, venue requirements, and risk mitigation protocols.
Requirements:• Experience managing events, activations, or experiential marketing programs for technology, start-ups, enterprise, or innovation-led brands is strongly preferred.• Ability to understand and communicate complex product narratives through physical experiences, demos, and interactive storytelling.• Familiarity with product launches, live demonstrations, executive presentations, and technology showcase environments.• Experience collaborating closely with Product, Engineering, or Product Marketing teams is a strong advantage.• Balance of operational excellence and creative thinking, with strong attention to detail and premium execution standards.
