About VIDA
VIDA builds identity platforms and secure credentialing systems used by Financial, government services, and enterprise customers to verify and manage digital identity at scale. Our products combine high-availability platforms, PKI/CA integrations, and audit-grade logging to deliver tamper-resistant authentication, credential issuance, and secure API gateways. We’re a product-first engineering team that values reliability, automation, and engineers who take ownership of production systems.
Role summaryWe’re hiring a hands-on Senior Data Center Network Engineer to design, implement, and operate our Jakarta data center and enterprise networks. You’ll own HLD/LLD, deployments, monitoring, and incident resolution for Nexus/Catalyst environments, MPLS backbones, and overlay fabrics — with a strong emphasis on uptime, security, and audit readiness.
Key responsibilitiesLead end-to-end network design, implementation, and production support for data center and enterprise networks.Produce and maintain HLDs, LLDs, runbooks and UAT test scripts; conduct knowledge transfers.Design and operate Cisco Nexus-based fabric (leaf/spine, vPC), campus Catalyst switching, and WAN/MPLS backbones.Implement and troubleshoot routing (BGP, OSPF, IS-IS, EIGRP), MPLS (LDP, L2VPN, L3VPN, MPLS-TE) and overlay tech (VXLAN, IPsec, OTV, ACI).Harden networks for security and compliance: segmentation, port security, ACLs, route filtering, PBR and QoS.Lead change management for high-availability environments; perform staging and validation for device rollouts.Drive incident response for packet loss, path anomalies and performance degradation; perform RCA and mitigation.Coordinate with platform, security and compliance teams to ensure audit readiness (CA/PKI integrations, ISO, WebTrust) and assist during audits.
Required qualifications7+ years in enterprise and data center networking with demonstrable hands-on experience designing and operating production networks.Deep practical knowledge of MPLS backbone technologies and multi-vendor WAN environments.Strong routing and switching skills: BGP, OSPF, IS-IS, VLANs, Spanning Tree variants, EtherChannel, HSRP/VRRP.Proven experience with Nexus (N3K/N5K/N7K/N9K) and Catalyst platforms; experience with fabric/leaf-spine architectures.Solid troubleshooting skills for packet flows, QoS, routing policies and overlay overlays.Experience creating HLD/LLD, performing UAT and delivering knowledge transfers.Excellent communication and documentation skills; able to work with cross-functional teams and customers.
Preferred skillsFamiliarity with Certification Authority (CA) operations, PKI lifecycle and operational impacts on network design.Knowledge of ISO management systems relevant to IT/IS (e.g., ISO/IEC 27001) and practical steps to maintain audit evidence.Understanding of WebTrust audit requirements for CA operations and how network controls support audit trails and non-repudiation.Hands-on with Cisco ACI (APIC, leaf-spine), Nexus Dashboard (NDFC/NDI/NDO/NDDB) and SD-Access.Experience with network automation (Ansible, Python) and configuration management.Exposure to security tooling and logging integration (Splunk, SIEM ingestion of NetFlow/logs).
Tech stack & vendors (familiarity expected)One mention of preferred tooling/vendor experience is required: Cisco (Nexus, Catalyst, ACI, Meraki), plus familiarity with Juniper/Arista or other data center vendors, network monitoring solutions and MPLS ISP environments..
About The JobVIDA Digital Identity is Indonesia’s leading provider of digital identity verification, digital signature, and trust services , serving enterprises and government institutions with high standards of security, compliance, and reliability .
We are seeking an experienced Infrastructure Ops. Lead to drive the reliability, scalability, and operational excellence of VIDA’s core infrastructure — across both data centers and cloud environments .The ideal candidate will have deep expertise in data center operations , infrastructure reliability , and automation , with strong experience in regulated SaaS environments . Responsibilities 1. Site Reliability & Infrastructure Management Lead the SRE function to maintain high availability and performance across all environments.Manage robust, scalable, and secure infrastructure supporting VIDA’s digital identity and trust platforms.Establish monitoring, alerting, and incident response systems to proactively detect and mitigate service disruptions.Drive automation in deployment, scaling, and recovery processes to reduce manual effort. 2. Data Center Operations Oversee VIDA’s physical and hybrid data center operations, ensuring performance, security, and uptime SLAs.Collaborate with network engineers, cloud architects, and system admins to maintain seamless connectivity and integration.Establish and maintain Disaster Recovery (DR) and Business Continuity Plans (BCP) aligned service obligations. 3. Reliability Engineering & Continuous Improvement Build and maintain observability frameworks for system health and performance monitoring.Conduct root cause analyses (RCA) for incidents and implement corrective actions.Partner with development teams to embed reliability and performance improvements into the software delivery process. Qualifications & Experience Leadership & Team DevelopmentLead and mentor a team of SREs and infrastructure engineers.Collaborate cross-functionally with Engineering, Security, Compliance, and Product teams.Establish and maintain documentation and standard operating procedures (SOPs) for infrastructure management.Must Have:Bachelor’s degree in Computer Science, Information Systems, or a related technical field.8+ years of experience in SRE, Infrastructure, or DevOps roles — with at least 3 years in a leadership position.Strong technical expertise in data center operations , networking , load balancing , storage systems , and server infrastructure .Strong knowledge of networking ( TCP/IP, BGP routing, switching, VLANs, firewalls, VPNs, Transit IP ).Experience managing hybrid infrastructure environments (on-premise and cloud).Experience with Linux systems administration, containerization (Docker/Kubernetes) , and Infrastructure as Code (Terraform, Ansible) .Preferred:Experience in SaaS or regulated industriesFamiliarity with cryptographic systems, PKI, and HSM management .
