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Packet Systems Indonesia
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  • Backend AI Engineer (Contract)  

    - South Jakarta

    Job Requirements:A bachelor's or master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related fieldMinimum of 3 years experience in an AI Backend Engineer role, focusing on AI application platformProven experience in creating RAG (Retrieval-Augmented Generation) data pipelines and workflowsProficiency in backend programming languages such as Python, Golang, JavaScript, or C++Hands-on experience with AI and machine learning frameworks like TensorFlow, PyTorch, or KerasStrong knowledge of database management systems, cloud platforms, and API designAbility to solve complex technical problems, optimise algorithms, and improve system performanceExcellent written and verbal communication skills to effectively collaborate with team membersAbility to innovate and implement new AI technologies to improve product offerings and customer experienceUnderstanding of ethical considerations in AI and a commitment to developing responsible AI solutions
    Roles and Responsibilities:Develop and maintain the server-side logic, ensuring high performance and responsiveness to the requests from the front-end sideCreate and maintain APIs for front-end developers and other services to interact with the backend engineeringDesign and manage databases, ensuring data integrity and securityTest and debug applications to ensure they function correctlyIntegrate third-party services and APIs into the applicationImplement security measures to protect data and applications from threatsOptimise applications for maximum speed and scalabilityWork closely with front-end developers, product managers, and other stakeholders to deliver high-quality productsWrite and maintain technical documentation for the backend services and APIsParticipate in code reviews to maintain code quality and share knowledge with the team

  • Network Security Engineer  

    - South Jakarta

    Requirements:Hold a Bachelor's degree (S-1 degree) in Information Technology or Computer Engineering or Telecommunication from reputable universityMust possessed a proven 2 years working experience (at minimum) in managing a Palo-Alto based Firewall TechnologiesStrong and proven knowledge for Load Balance technology (F5), Proxy Technology (Bluecoat), and a minimum expsoure for Routing/Switching technologyDeep comperhension and understanding of both the operation, as well as project-based task and activity, ex: troubleshooting, device upgrade, hardware deployment, pre-config, device migration, etc.Excellent interpersonal & communication skillsGood capacity in English communication, both for verbal and writtenAbility to perform under pressure and tight time constraints; be able to work under limited guidance in line with a broad plan, or strategyWilling to work with shifting arrangement
    Job Description:Provide the IT-security engineering support and guidance to the client that improve the client's security posture; improving the confidentiality, integrity, and availability of information systems by identifying, verifying, and understanding cyber eventsManagin the day-to-day operation, monitoring, and operational support of Palo Alto Security solutionProviding a critical support for troubleshooting and other corrective action to maintain the security's integrityActing as a support for change request in customer networkAct as a support for new installation; integrating of the desired system into the existing system as well as the required migrationProvide an initial troubleshooting for incoming issues before escalationWork with other customer’s infrastructure team (such as security, network, etc.) and third-party vendors to open case and escalation as part of troubleshootingWorking as a team in managing all the project documentation (ranging from Site Survey, MoP, and UAT) as a build documentation

  • L2 Network Engineer  

    - South Jakarta

    Job Requirements:Possessing a bachelor degree (S-1 degree) in Information Technology or Computer Engineering or Telecommunication from reputable university with minimum IPK of 3.05 years of experience in working as an L2 or senior-level Network Engineer with a specific fokus for Cisco SDN Technology (SD-Access or Cisco ACI); additional exposure for Cisco Meraki and Cisco Collaboration is a strong pointMust possessed a CCNP Enterprise-level certificationDeep knowledge in Cisco Technologies (Routing, Switching & Wireless) from installation standpoint: pre-config, device migration, upgrade management, etc.Excellent interpersonal & communication skillsCompetent with Microsoft Office applications i.e. Microsoft Visio, Word, Excel, and PowerPointAbility to perform under pressure and tight time constraints; be able to work under limited guidance in line with a broad plan, or strategy
    Responsibilities:Work as part of PSI customer network with responsibility which includes system maintenance, upgrade, or new initiative (change request) led by the customer’s PICProvide an initial troubleshooting for incoming issues before escalation to next level supportVerify with customer to make sure that the request or issue are completed within the desired criteriaSupport for troubleshooting of any findings/problems within the designated customerSupport for change request for the customer’s network environment (should it is required)Work with other customer’s infrastructure team (such as security, network, etc.) and third-party vendors to open case and escalation as part of troubleshootingProvide maintenance report such as tickets and issues (corrective), preventive and network documentation.Monitoring system-health, as well as to act and/or report for issue mitigationAct as a support for new installation; integrating of the desired system into the existing system as well as the required migrationWorking as a team in managing all the project documentation (ranging from Site Survey, MoP, and UAT) as a build documentation

  • Internship - Security Engineer  

    - Jakarta Metropolitan Area

    Requirements:Undergraduate student or fresh graduate from a technical major such as: Computer Science / Informatics Engineering / Information SystemsPossessing a high interest for IT infrastructure, endpoint security, and cybersecurity operationsPossessing a basic knowledge of MS Windows or LinuxHigh familiarity for MS Windows and MS ExcellGood communication skills and willingness to learn Able to work collaboratively with engineers and team members
    Job Descriptions:Assist in the installation and troubleshooting of Cortex XDR Agent on workstations and PCs Support endpoint security deployment activities under the guidance of the engineering team Perform basic troubleshooting and issue escalation when required Document installation progress and technical issues Coordinate with internal teams to ensure smooth deployment activities Learn and follow company IT security and operational procedures Assist engineers in daily operational and technical support tasks

  • XSIAM Security Engineer (Contract)  

    - Jakarta Metropolitan Area

    Requirements:Having a Bachelor’s Degree (S1) in Information Technology or other related fieldWilling to work in a shift-based role with these arrangements: 06.00 - 15.00 OR 13.00 - 22.00Possessing a Palo Alto Networks XSIAM Engineer CertificationMinimum 3 (three) years of experience in the overall field of information securityMinimum 3 (three) years of experience in SOC platform operations such as SIEM, EDR/XDR, and SOAR, including cyber threat analysis and incident managementMinimum 2 (two) years of experience with Palo Alto Networks products, especially Cortex XSIAMMinimum 2 (two) years of experience in information security, particularly in operating various SOC platforms, cyber threat analysis, and incident management
    Job Descriptions:Set up XSIAM components, including (Broker VM, Remote Engine, and network connectivity)Integrate with on-premise infrastructure such as Atlassian (Jira, Confluence, Bitbucket, etc.), monitoring systems, and other systems used by SOC BRIMigrate and redirect ingested logs to XSIAM, including normalization of raw logsProvide consultation and guidance, especially related to integration and adoption of XSIAM featuresPerform data source onboarding along with design and requirements analysis during the processProvide recommendations to optimize platform usageDevelop correlation and detection rules as well as automation playbooksCreate operational documentation for troubleshooting and platform managementPrepare Preventive Maintenance reports, carry out Corrective Maintenance activities, and document incidents/problems/troubleshooting

  • Account Manager  

    - Jakarta Metropolitan Area

    Job SpecificationRequirements:Minimum Bachelor’s Degree (S1) in a relevant field.At least 3-4 years of experience in an IT companyhandling Commercial and Enterprise SectorFluent in English, both written and spoken.Excellent manners and communication skills.Proficient in Microsoft Office (Excel, Word, and PowerPoint).
    Key Responsibilities:Maintain and strengthen relationships with customers and principals.Report directly to the Sales Manager.Update and manage the weekly sales forecast via Salesforce.com.Be responsible for achieving individual sales targets.Prepare and submit quotations for customers.Generate sales orders and conduct profit & loss calculations professionally.

  • Job Requirements:Hold a bachelor's degree (S-1 degree) in Information Technology, Computer Engineering, Telecommunication, or related fields from a reputable university with a minimum IPK of 3.0, specialization in Cybersecurity or System Information Audit is highly regardedMinimum 2–3 years’ experience in cybersecurity, SOC analyst, DFIR, or Threat Intelligence roleHave certification: EC-Council CTIA or CompTIA CySA+ / Security+Experience with TI platforms: Cybel, RF, Cyberint, Mandiant, CrowdStrike Intel, etcUnderstanding of threat intelligence lifecycle & frameworksFamiliar with SIEM/EDR platforms for IOC validation & huntingBasic knowledge of malware behavior analysis is a plusPython or scripting capability for intel automation is a plusGood report-writing and intelligence, brief presentation skills
    Job Descriptions:Perform cyber threat intelligence collection from multiple sources (OSINT, dark web, deep web, CTI platform feeds, SOC telemetry)Monitor threat actors, campaigns, vulnerabilities, and emerging cyber risks impacting customersCollaborate with Incident Response to enrich incident context and post-incident threat assessmentsAbility to translate threat info into clear business & technical recommendationsParticipate in threat-hunting cycles and contribute to detection content improvementsStay updated on latest threat trends, APT groups, malware families, and cybercriminal ecosystem

  • Backend Engineer (Contract-Based)  

    - South Jakarta

    Requirement:A Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related fieldPossessing a solid 5 years experience in backend development; minimum of 5 years in a Backend Engineer Role and 1 years experience in Leading a Backend TeamProficiency in backend programming languages such as Python, Golang, Javascript or C++.Experience with AI and machine learning frameworks like TensorFlow, PyTorch, or Keras; Knowledge of database management systems, cloud platforms, and API designAbility to know how APM works, and experienced in creating monitoring system for ApplicationAbility to lead a team of engineers (experience in mentoring junior engineers and overseeing their work), project management, and coordination with other departments Ability to solve complex technical problems, optimize algorithms, and improve system performanceExcellent written and verbal communication skills to effectively collaborate with team members and stakeholdersAbility to innovate and implement new AI technologies to improve product offerings and customer experienceUnderstanding of ethical considerations in AI and commitment to developing responsible AI solutions
    Job Descriptions:Lead and mentor a team of engineers, providing guidance and supportOversee the technical aspects of backend development, ensuring high-quality code and architectureCoordinate with other departments to ensure projects are completed on time and meet requirementsConduct code reviews to maintain code quality and consistencyDesign and implement scalable and efficient backend systemsTroubleshoot and resolve technical issues as they ariseDesign and manage databases, ensuring data integrity and securityCreate and maintain APIs for front-end developers and other services to interact with the backendTest and debug applications to ensure they function correctlyIntegrate third-party services and APIs into the applicationImplement security measures to protect data and applications from threatsOptimize applications for maximum speed and scalabilityWork closely with frontend developers, product managers, and other stakeholders to deliver cohesive solutionsMaintain comprehensive documentation for application processes and systemsParticipate in code reviews to maintain code quality and knowledge-sharing with the teamStay updated with the latest industry trends and technologies to continuously improve application systems.

    Posting Code: #LI-IG1

  • Requirements:Hold bachelor’s degree (S-1 degree) in Information Technology or Computer Engineering or Telecommunication from reputable universityPossessed a minimum of 3 years working experience in the related field of preselling an Enterprise and Telco solution; WLAN, SDWAN, Routing/Switching, Data Center Network, Traffic Engineering, Segment Routing, and related IP Protocols used in Service Provider's environmentPossessed a strong and proven clientele for the industry of telecommunication provider (or its related technology vendor)Have great knowledge on Cisco, Juniper, Huawei products for Service ProviderHave (at minimum) a valid Enterprise and SP's professional level certification from vendors, such as CCNPP-Enterprise, CCNP-R/S, CCNP-SP, JNCIS-SP, or HCIP/HCIE Datacom-CarrierExcellent English capacity, both for written and verbalExcellent communication skill, especially in the focus of a consultative-approach methodology for his/her previous clientele
    Job Description:Mainly responsible over the phase(s) of project scooping, systems architecting, proposal generation, and lastly proof of concepts executionEvaluating the clients’ current infrastructure to determine what will be the precise Enterprise and IP-Management solutionsConsulting with clients to develop a roadmap for the potential post-sales phaseRecommending the appropriate telco-network product and solutions which are based on their feasibilityDesigning the High-Level design of customer’s telecommunication system and environmentPerform Proof of Value for proposed solutionsDocumentation gathering and presentation which includes RFI/RFP and BOM/BOQManage the required demo or POC (should it is requested)Act as support for a new installation; partial monitoring of integration into the existing system, migration, and monitoring which include all of the project documentation

  • Requirements:Having a Bachelor's Degree in Information System (or similar Major) from a reputable universityWilling to work in an on-site environment with a shifting working hour (from 6 AM - 3 PM OR 1 PM - 10 PM)Possessing a solid 2 years experience in managing Palo Alto's Cortex XSIAM product, with a focus on operational / maintenance phaseMust possessed a valid Palo Alto's XSIAM certification for either "Palo Alto Network Certified XSIAM Engineer" or "Palo Alto Network Certified XSIAM Analyst"Strong and proven portfolio for: SOC operational platform, incident management, and cyber attack managementAble to work under preassure; excellent target fullfilment orientation within a constrained time-lineGood English capability, both for verbal and written
    Job Description:Working in a shift-basis to manage the client's Cortex XSIAM system in terms of data source onboarding process, feature integration - adoption, correlation & detection rules management, automation playbook setup, as well as the following troubleshooting should it is required Managing a device upgrade and post-production implementation service, based on feasibility findingsPreventive and corrective maintenance execution, as well as the follow up with their respective reportsMaintenance support which consist of incident prevention and consultative service in regards of the client's security postureAssist in providing technical best-practice manuals and documents concerning the Cortex XSIAM system including, but not limited to: log ingestion, automation report, alerts & incident report, and status updates reportCoordinate with operators regarding the preparation and required configuration during XSIAM implementation process

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