What You’ll DoChat with customers and solve their questions in marketplace with care.Handle basic technical issues (we provide scripts!).Escalate important matters when needed.Hit performance goals (we’ll help you get there!)Be part of an International supportive and high-energy team!Handling Live Chat Customer Service

What We’re Looking ForMinimum D3 or Bachelor's degree in any field (GPA ≥ 2.75)Strong English skills (written & spoken) – tested in recruitmentFresh graduates are welcome to applyWilling to work on a shifting schedule, including night shiftsGood problem-solving and multitasking skillsAble to type 50+ words per minute is a plusFast learner, independent, and ready to work

What You’ll GetHigh salary (above Solo UMR)Monthly performance incentives &; project allowanceShifting & overtime allowanceHoliday pay if working on public holidayBPJS Kesehatan & BPJS KetenagakerjaanOther benefits will be informed during the recruitment process

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. Marketing & Communications Manager is responsible for developing, implementing, monitoring and evaluating the hotel’s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, to support the marketing objectives for the hotel and maximize the hotel’s positive exposure in local, national and international markets.
Ideally with a university degree or diploma in Marketing or Communication.Work experience in a demonstrable marketing role with excellent conceptual, writing, oral and presentation skills.Experience with planning, developing, and implementing marketing communications activities, including developing communications plans, strategies, messages, media and tactics as part of the hotel campaigns.Excellent team player with good problem-solving, administrative and interpersonal skills are essential. Analytical, performance-driven, creative and meticulous with data.

SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Account Payable is responsible to ensure the smooth and efficient running of the accounting functions within the Accounting Department
QualificationsIdeally with a relevant degree or diploma in Finance, Commerce or Hospitality/Tourism management.Minimum 2 years work experience as Account Payable or Accounting Clerk in larger operation.Good problem solving, administrative and interpersonal skills are a must.Strong written and verbal communication skills.Time management and organizational skills.

Team Leader (Finance Project) | Penempatan: Solo
Job Description:
Lead Telesales team to achieve daily and monthly targets.Monitor team performance, provide regular coaching and feedback.Analyze work results and encourage productivity improvements in line with project targets.Work with QA and Trainers to identify areas for development.Build a positive, results-oriented work environment.
Kualifikasi:
Strong communication both in English and Bahasa (written and spoken)Minimum 1 year of experience as a Team Leader/Supervisor in Customer Service or Telesales (preferably in the Finance/Fintech industry).Possess strong leadership, communication, and analytical skills.Accustomed to working with targets and high work pressure.Proficient in Microsoft Office and reporting.Willing to work onsite in Solo as soon as possible.SLIK OJK clear

Trainer Telesales (Finance Project) | Penempatan: Solo
Job Description: • Deliver onboarding and ongoing training programs for telesales agents. • Develop training materials, modules, scripts, and sales guidelines. • Conduct product knowledge, sales techniques, objection handling, and communication skills training. • Monitor and evaluate agent performance after training sessions. • Provide coaching, feedback, and improvement plans to increase sales performance. • Collaborate with Team Leaders and Operations to identify training needs. • Ensure training aligns with company targets, KPIs, and quality standards. • Conduct refreshment training and performance improvement sessions when required. • Prepare training reports and documentation.
Requirements: • Proven experience as a Trainer in BPO telesales environment. • Strong knowledge of telesales processes and sales strategies. • Excellent communication and presentation skills. • Good analytical and coaching skills. • Able to work in shifts. • English proficiency will be a plus. • Target-oriented and performance-driven.

Quality Assurance Contact Center– Project Fintech (Solo)
Job Description:Monitor and evaluate the quality of conversations/services (voice, chat, or email) from agents according to fintech project standards.Develop and implement QA guidelines, scoring forms, and quality evaluation parameters.Provide regular feedback and coaching to agents to improve communication quality and compliance with SOPs.Submit reports on QA results and recommendations for improvement.Collaborate with Trainers and Team Leaders to identify areas for improvement and training needs.Ensure all agents understand and comply with compliance, policy, and tone of voice of the fintech client's brand.Contribute to the development of quality improvement strategies to achieve project KPI targets.
Requirements:Ready Join immediatelyMinimum education Diploma (D3) any majorHave an experience 6 months as Quality Assurance especially in the Telesales, BPO, or Fintech industries (MANDATORY)Flexible for SHIFTING schedule and changes along with inStrong problem-solving skillsWilling for placement at Surakarta site.SLIK OJK clear.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.  ResponsibilitiesSet and execute sales performance goals to increase profitabilityHire, train, and assess store employee's productivity and performanceMaintain orderly, presentable appearance of the storeOversee stock and store operationsImplement retail loss prevention strategies
Qualifications2+ years of experience as Store Manager or Assistant Store ManagerStrong abilities in Customer Satisfaction, Customer Service, and building positive customer relationshipsExperience in Store Management and maintaining operational efficiencyExcellent Communication skills and team leadership abilitiesProblem-solving skills, attention to detail, and the ability to meet deadlines and targetsPrevious retail or management experience is highly preferredBachelor’s degree in Management, Business, or related field is a plusCapacity to work in a fast-paced retail environment and adapt to challenges effectivelyResiding in Solo Raya areaProficiency in English (especially reading, listening & speaking) is a plus

Key Responsibilities:Develop and execute regional sales strategies to achieve revenue and growth targets.Identify new business opportunities, market segments, and strategic partnerships within the region.Monitor sales performance, pipeline, and forecasting to ensure target achievement.Collaborate with the marketing team to execute campaigns, promotions, and product launches.Analyze market trends, competitor activities, and customer insights to optimize marketing effortsDevelop the regional sales and marketing team to improve performance and engagementPrepare and present regular reports on regional performance, market conditions, and strategic initiatives.Manage regional budgets and ensure cost efficiency while maximizing ROI.
Requirements:Bachelor’s degree in Business Administration, Marketing, Management, or a related fieldMinimum 5–8 years of experience in sales, marketing, or business development roles.At least 3–5 years in a managerial or regional leadership position.Proven track record in achieving sales targets and driving business growth.Strong leadership, people management, and communication skills.Excellent strategic thinking, analytical, and problem-solving abilities.Strong negotiation, presentation, and relationship management skills.Ability to work in a fast-paced, target-driven environment.Strong understanding of regional market dynamics and customer behavior.Willingness to be placed at our Business Unit

ResponsibilitiesProvide timely support to customers through available communication channels (email and chat)Identify and escalate priority issues through proper channels.Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.Meet all key performance indicators set by the company and client.Work with other team members in identifying better ways in providing better customer support.
QualificationMinimum D3 or bachelor's degree from all majors.Good written and verbal communication skills in English (Will be tested during the recruitment process)Fresh graduates are welcome to applyFlexible for SHIFTING schedule and changes along with inStrong problem-solving skills and demonstrated multi-task capabilities.Preferably to have a typing speed of at least 40 words per minutesFast learner and independent to work in the multi-LOB (email and live chat)

Management Development Program (MDP SME) is a development program aimed best graduates to provide opportunities and banking careers acceleration, especially in SME, Commercial and Consumer line of Business in Maybank. Graduates developed to contribute revenue and potentially have a future as a leaders.
The program provides thorough banking training and exposure to young talent, preparing them to take Maybank Indonesia to the next level of performance. Graduates from this program will have the ability to become future bank leaders.
RequirementBachelor's degree in business management, marketing, accounting, or any major from reputable university (minimum GPA of 3.00 scale 4)Excellent networking skillExcellent analytical thinking, tenacious, target-orientedExcellent communication and interpersonal abilitiesPassionate in Sales & MarketingReady to placement at Solo branch

Responsibilities:Manage incoming customer inquiries via call and email, live chat.willing to working 24 hoursIdentify and assess customers’ needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid, and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.Requirements:Proven customer support experience, experience as a client service representative, or fresh graduated welcome to applied.Experience in E-Commerce buyer/seller/creator servicesCustomer orientation and ability to adapt/respond to different types of characters.Excellent communication and presentation skills in Bahasa Indonesia.Ability to multi-task, prioritize, and manage time effectively.D3 or equivalent; college degree preferred.Proficient in Microsoft Office and CRM software (e.g., Salesforce).Ability to work in a team environment.

Qualification :• Pendidikan minimal D3 dari jurusan apapun• Memiliki pengalaman sebagai customer service, sales, telesales, marketing, digital marketing, account officer, atau bidang terkait lainnya• Berkomunikasi dengan baik dalam Bahasa Indonesia (kemampuan lisan Bahasa Inggris yang baik akan menjadi nilai tambah)• Memiliki kemampuan komunikasi tertulis yang baik• Bersedia bekerja on-site di kantor TP Indonesia site Surakarta• Mampu dan percaya diri dalam menangani panggilan telepon, chat, dan email out-bond• Fleksibilitas untuk bekerja dalam shift dan jam kerja
Responsibility :• Mendukung penjual secara efektif di platform e-commerce, memastikan pertumbuhan bisnis mereka melalui keunggulan operasional, strategi pemasaran, dan eksekusi penjualan.• Membangun dan memelihara hubungan yang kuat dengan klien utama, bertindak sebagai kontak utama mereka, memenuhi kebutuhan mereka, dan memberikan solusi.• Memantau kinerja penjual dan mengidentifikasi peluang pertumbuhan.• Memahami tujuan dan tantangan bisnis klien untuk menawarkan saran dan solusi yang disesuaikan serta menetapkan dan mencapai target pendapatan mereka melalui strategi e-commerce yang efektif.• Memiliki kemampuan penjualan dan memengaruhi yang kuat, serta mampu meyakinkan sellers melalui komunikasi lisan dan tertulis untuk bergabung dalam kampanye promosi e-commerce.

Who We AreWe are Southeast Asia's largest and fastest-growing, technology-driven hotel management & booking platform. With over 1700+ properties across Southeast Asia, our vision is to enable people to travel more and provide an affordable, reliable stay in all major cities and destinations.
What We DoRedDoorz is an ecosystem that benefits both travelers and budget hotel owners. Customers who book RedDoorz can expect to enjoy a great experience across all our properties at the best affordable prices in the market. Our mobile app (download it free, for Android and iOS) allows users to book a room in just a few steps, providing a safe and hassle-free experience while earning loyalty points for future stays too!
Responsibilities:Build and acquire new sales leads within the hospitality industry, focusing on hotels and property owners.Develop and nurture client relationships to ensure satisfaction and loyalty.Stay updated on local market trends and identify sales opportunities proactively to meet and exceed targets.Prepare sales materials such as proposals, contracts, and presentations to effectively communicate our offerings and value proposition.Conduct canvassing activities, including door-to-door visits to hotels, to expand our client base and generate leads.