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TP
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  • Outbound Call - Electronic Device Consultant  

    - Yogyakarta

    Job ResponsibilitiesConduct outbound calls to promote and sell electronic productsManage the end to end sales process via telephoneBuild and maintain strong relationships with customersIdentify customer needs and recommend appropriate solutionsAchieve individual and team sales targetsProvide excellent customer experience in every interaction
    QualificationsMinimum Diploma (D3) degree in any fieldPrior experience in telemarketing or salesStrong communication and persuasive skillsHighly motivated and target orientedWilling to work on a shifting schedule, including night shiftsAble to work independently as well as collaboratively within a team
    What We OfferCompetitive salary with attractive incentive schemeClear career growth and development opportunitiesSupportive and dynamic working environment

  • Customer Expert (Dutch Speaker)  

    - Bali

    We are hiring a Customer Expert (Dutch Speaker) for our growing team in Bali! If you have strong or fluent Dutch and English communication skills and a passion for helping customers, we’d love to meet you! ResponsibilitiesProvide timely support to customers through digital communication channels (including voice).Assist customers with basic technical issues using provided scripts and guidelines.Identify and escalate priority issues through the proper channels.Achieve all key performance indicators set by the company and client.Collaborate with the team to improve processes and overall customer experience.
    QualificationsMinimum D3 or Bachelor’s degree from any major, fresh graduates are welcome!Willing to work in shifting schedule, including weekends, public holidays, and permanent night shift.Fast learner and able to work across multiple communication channels (email, chat, voice).Strong or fluent Dutch communication skills (written & verbal) — will be tested.Intermediate level of English is still acceptable.Preferably able to type at least 50 WPM.Willing to work fully onsite and relocate to Bali, Indonesia!
    BenefitsCompetitive salary packageRelocation benefitsInternational work exposureSupportive and multicultural teamTraining and career development opportunities

  • Mandarin Customer Service  

    - Surakarta

    🚀 WE’RE HIRING — MANDARIN SPEAKER OUTBOUND SALES 🚀
    📍 Solo Grand Mall, Surakarta for Social Media
    Ready to accelerate your international career with one of the world’s leading customer experience companies? Join Teleperformance Indonesia and be part of a dynamic team driving sales for a renowned transportation brand!
    ✨ Why You’ll Love This OpportunityCompetitive salaryWork in an international environmentFull training providedInternational exposure & career growth opportunitiesImmediate joining available
    🕒 Work SetupLocation: Sleman City Hall, Yogyakarta (WFO Set up)Shifting schedule → 24/7 rotational shift: Morning Shift or Night Shift
    🎯 What We’re Looking ForMandarin proficiency (HSK 4 and above) — spoken & writtenAble to understand English (Intermediate level)Strong communication and persuasive skillsCustomer-oriented and sales-driven mindsetWilling to work on shifting schedulesReady to join immediately
    💼 Your RoleConduct outbound sales calls to potential customersPresent and promote transportation services effectivelyBuild rapport and maintain customer relationshipsAchieve sales targets while delivering excellent customer experienceRepresent a leading global transportation brand with confidence and professionalism
    🌟 If you are passionate about sales, fluent in Mandarin, and eager to grow your career in an international environment, this is your chance!

  • English Trainer  

    - Surakarta

    TP Indonesia is hiring for support roles to join our growing projects:
    Below are the requirements :- Minimum Education D3 any major- Have experience at Contact Centre and BPO Industry as Trainer (any related position) - Have on experience at the same role minimum 6 month- Ability to develop training modules and evaluate service quality- Detail-oriented with a good understanding of customer service standards- Excellent written and verbal communication skills in English (MANDATORY)- English skills is a must ( minimum B2)- Ready join ASAP- Willing for placement at Surakarta
    📌 Benefits :- Health and Safety Insurances- Holiday Payment- Shifting Allowance

  • Telesales Team Lead  

    - Sleman

    🚀 Team Leader Telesales Hiring Alert! 🚀
    Project: Electronic Devices Market: US 📍 Location: Sleman City Hall, Yogyakarta 🌙 Permanent Night Shift for US CustomersTeleperformance is calling out leaders who are ready to inspire, drive performance, and lead a telesales squad to success!
    📞 Your Daily Grind (Job Desk)Lead a telesales team making outbound calls to US customers.Ensure the team confidently pitches and sells electronic device products.Motivate and coach team members to hit daily & monthly sales targets.Monitor call quality, conversion rates, and customer engagement.Strategize sales approaches, troubleshoot challenges, and celebrate wins.Report performance metrics and collaborate with management for growth.
    🎯 What We’re Looking For (Requirements)Diploma or Bachelor’s degree (any major).Fluent in English (C1/C2 Level).Proven leadership experience (Team Leader, Supervisor, or similar role — doesn’t have to be telesales, but must have led a team).Strong communication, motivational, and problem-solving skills.Minimum 1 year experience in sales/telesales.Comfortable with permanent night shift.Based in or willing to work at Sleman City Hall, Yogyakarta.
    ✨ Why You’ll Love It HereBe Proud — Lead a sales team and build a career worth flexing.Be Global — Manage telesales reps serving US customers.Be TP — Join a company that celebrates leadership, growth, and people-first culture.

  • Mandarin Customer Service  

    - Sleman

    🚀 WE’RE HIRING — MANDARIN SPEAKER CUSTOMER SERVICE 🚀
    📍 Sleman City Hall, Yogyakarta for Transportation Company
    Ready to grow your international career with one of the world’s leading customer experience companies? Join Teleperformance Indonesia and be part of a dynamic team supporting a renowned electronic device brand!
    ✨ Why You’ll Love This OpportunityCompetitive salaryWork in an international environmentFull training providedInternational exposure & career growth opportunitiesImmediate joining available
    🕒 Work SetupLocation: Sleman City Hall, YogyakartaShifting schedule → 24/7 rotational shift: Morning Shift - Night Shift
    🎯 What We’re Looking ForMandarin proficiency for middle level (HSK 3 and above) — spoken & writtenAble to understand English (Intermediate level)Customer-oriented with strong communication skillsWilling to work on shifting schedulesReady to join immediately
    💼 Your RoleAssist customers professionally through chat and other communication channelsDeliver excellent customer experienceHandle inquiries and provide effective solutionsRepresent a leading global electronic device brand with confidence and professionalism
    🌟 If you are passionate about helping people, fluent in Mandarin, and eager to grow your career in an international environment, this is your chance!

  • Japanese Speaker Customer Service  

    - Jakarta

    Location: Jakarta
    Key Responsibilities: • Handle customer inquiries from Japanese speaking clients through multiple channels, including phone (voice), email, and live chat • Provide accurate information about products, services, and company policies • Identify customer needs and deliver appropriate solutions in a timely manner • Ensure all cases are properly documented in the system with complete and accurate details • Maintain high levels of customer satisfaction by meeting quality and service standards • Escalate complex issues to relevant departments when necessary • Achieve individual and team KPIs, including service level and performance targets
    Qualifications: • Minimum High School Diploma with experiance, Associate’s or Bachelor’s Degree is preferred • Proficient in Japanese (JLPT N3–N1 required) • Intermediate level of English proficiency (spoken and written) • Previous experience in Customer Service, Customer Support, or related fields is an advantage • Strong communication and interpersonal skills • Detail oriented with good documentation skills • Strong problem solving abilities and customer-focused mindset • Proficient in basic computer applications (MS Office, email, chat systems) • Willing to work on a shifting schedule • Willing to be based in Jakarta • Available to join immediately or within short notice

  • Team Leader English - Night Shift  

    - Yogyakarta

    Qualifications:Graduate in any major with minimum diploma & minimum GPA 2.75.Fluent in English both written and verbal.Experience in the same role minimum 6 month.Willing to work in shifting schedule especially permanent night shift.Handle email & live chat, additional outbound call for Team Leader.Cooperate with the implementation of project delivery, monitor team service quality and efficiency, and promote the achievement of KPI.Highly sensitive to customer complaints, able to anticipate and properly handle unexpected situations.Good at organizing performance coaching for staff in the team, implementing performance to excellence and controlling staff turnover.Willing to be placed in Yogyakarta.Available to join immediately.
    Benefits:Competitive salaryHealth & employment insuranceGreat place to work

  • Recruitment Specialist  

    - South Jakarta

    🚀 *TP Indonesia is Hiring: Recruitment Specialist*📍 Location: South Jakarta – RDTX Square Building
    Requirements• Proven experience in end-to-end recruitment (from sourcing to offering).• Hands on experience in hiring Mandarin-speaking candidates.• Fluent in English (spoken & written) – proficiency will be tested during the interview.• Strong communication skills with the ability to engage effectively across different cultures.• Excellent organizational skills and attention to detail.• Ability to thrive in a fast-paced, dynamic environment.• Comfortable working with global teams and expatriates .
    Responsibilities• Lead and manage the entire recruitment cycle: sourcing, screening, interviewing, and offering.• Handle recruitment processes across APAC and EU regions , ensuring alignment with global standards.• Partner closely with hiring managers to understand business needs and deliver the right talent.• Drive recruitment strategies to attract top talent for diverse roles.• Collaborate with TP Global teams across multiple countries , building strong cross-cultural relationships.• Ensure a smooth candidate experience and uphold employer branding throughout the hiring process.• Contribute to exciting international recruitment projects that support TP’s growth and expansion.
    Interested? Please send your CV to:✉️: RizkyAnnisa.Zahra@teleperformance.comSubject: Recruitment JKT_YourName

  • RTFM - Contact Center  

    - Yogyakarta

    Desk Control Voice (DC)/RTFM Voice (Yogyakarta site)
    Qualifications:• Diploma (D3) minimum, Bachelor’s (S1) preferred• Minimum have experiance as Desk Control/RTFM Voice• English proficiency preferred• Strong communication, interpersonal, and analytical skills• Service-oriented & quality-focused• Proficient in MS Office, Excel, and CMS applications• Experienced in Genesys (Omni Channel) preferred• Willing to work in shifts• Banking Contact Center experience is a plus• Ready to join immediately 🚀

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