ResponsibilitiesAutomation Development Design and build workflow automation systems to eliminate repetitive manual tasks across departments including customer service, sales, operations, and logistics;Develop intelligent systems that integrate AI capabilities into business processes, enabling teams to work more efficiently and make better decisions;Create tools that automate data processing, document handling, and business workflows, reducing manual effort and human error;Build systems that connect and orchestrate multiple business tools and platforms, creating seamless data flow across the organization;Identify opportunities for automation across departments and implement solutions that deliver measurable time savings and efficiency gains;Maintain and improve existing automation systems based on user feedback and changing business needs.Integration & AI Implementation Develop and implement solutions for route optimization and resource allocation problems that directly impact field operations;Work on variants of the Traveling Salesman Problem for field sales team scheduling, balancing multiple constraints such as store priorities, geographic locations, and time windows;Build algorithms that optimize store visits, territory planning, and merchandiser schedules to maximize coverage and productivity;Create systems that balance multiple operational constraints including time, distance, priorities, capacity, and business rules;Apply optimization techniques to improve operational efficiency, reduce costs, and increase team productivity;Analyze current operational workflows and identify opportunities where algorithmic optimization can create significant impact.Internal Tools Development Build dashboards and interfaces to support automation systems, making complex automated processes transparent and manageable;Create tools that help teams monitor and interact with automated processes, providing visibility into system performance and outcomes;Develop solutions that visualize business metrics and automation results, enabling data-driven decision making across the organization;Implement systems that make automated workflows accessible to non-technical users through intuitive interfaces and clear documentation;Design admin panels and configuration interfaces that allow teams to customize automation behavior without technical intervention.Business Development Translate data insights into executable initiatives that drive business value and operational improvements;Strategize, build and deploy new automation and AI projects that address emerging business needs;Collaborate with department heads to identify pain points and opportunities for technical solutions;Stay current with new technologies and tools in the automation and AI space, evaluating their potential application to business challenges;Document and share knowledge about automation systems, building internal capability and understanding;Be ready to jump in and help out on many other related topics as the business evolves and new challenges emerge.Examples of Potential ProjectsConversational AI assistants for internal team support, handling routine inquiries and freeing up human resources for complex tasks;Document processing and data extraction systems that eliminate manual data entry from invoices, purchase orders, and business documents;Workflow automation for sales, operations, or logistics that streamline processes from order to fulfillment;Integration systems connecting CRM, ERP, and communication platforms to create a unified view of business operations;Intelligent optimization tools for resource planning and scheduling that improve field team productivity;Automated reporting systems that generate insights and dashboards without manual data compilation;Smart notification and alerting systems that keep teams informed of important events and exceptions.Technical implementation and maintenance of our Shopify-based DTC platform, including API integrations with payment gateways, logistics partners, loyalty programs and future tools.
QualificationsTechnical Requirements:Must Have: Strong programming skills in Python or similar languagesExperience with automation tools, workflow orchestration, or system integrationUnderstanding of APIs, webhooks, and integration patternsComfortable working with cloud platforms (GCP)Ability to learn new technologies and tools quicklyProblem-solving mindset with focus on practical solutionsGood to Have:Experience with AI/ML APIs or frameworksKnowledge of web development (frontend and/or backend)Familiarity with messaging platforms, document processing, or data pipelinesUnderstanding of business operations in retail, FMCG, or similar industriesExperience with database systems and data transformationWork Experience:Minimum 1-2 years in software development, automation, integration, or related technical rolesTrack record of building and shipping working solutionsExperience working independently or in small teamsWorking Style & Soft Skills:Problem-first approach - Focus on understanding and solving business problemsPragmatic execution - Balance quality with speed of deliveryEnd-to-end ownership - Take responsibility from concept to productionCross-functional collaboration - Work effectively with non-technical teamsImpact-driven - Measure success by business outcomes, not technical complexityStrong communication - Explain technical concepts clearly to various audiencesIndependent learner - Comfortable with ambiguity and self-directed learningReliable and responsible - Take ownership of systems in production
