Operations Lead
Plural Clubhouse — Umalas, Bali
Plural Clubhouse is an Athletic Performance Club built around structure. Designed for people intentional with how they use their day, the space brings together training, recovery, nutrition, focus, and connection under one roof.
We are looking for an Operations Lead to oversee the daily flow and operational standards of the house during our opening phase.
This role is not corporate management. It is hands-on operational leadership.
You will be responsible for making sure the space runs properly day-to-day, staff are coordinated, standards are maintained, and the member experience remains consistent across all areas of the house.
Responsibilities
* Oversee daily operations across the facility* Coordinate front-of-house staff schedules and daily responsibilities* Ensure operational standards, cleanliness, and presentation are consistently maintained* Monitor opening and closing procedures* Handle operational problem-solving throughout the day* Support team accountability and communication between departments* Coordinate maintenance follow-ups and operational vendors when needed* Assist with membership operations and internal systems* Maintain a calm, organized, and professional environment throughout the house* Work closely with leadership to improve operational systems as the business grows
Requirements
* Previous experience in hospitality, boutique hotels, wellness, lifestyle, coworking, or premium service environments* Strong organizational and communication skills* Calm under pressure and naturally solution-oriented* Strong attention to detail and operational consistency* Comfortable leading staff and coordinating teams* Professional presence and strong interpersonal skills* Strong English communication* Ability to adapt within a fast-moving opening environment* Appreciation for hospitality, culture, design, and elevated service standards
Ideal Candidate
You are structured, proactive, and reliable. You notice small details before they become bigger problems. You understand how to create a smooth operational experience without making the environment feel overly corporate or rigid.
You are comfortable being both hands-on and accountable.
Position Type
Full-timeBased in Umalas, Bali
