Key Account Manager, Location: Makassar , Indonesia
Why TBO:
You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market.We are the emerging leaders in technology led end-to-end travel management, in the B2B space.Physical Presence in 47 countries with business in 110 countries.We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer.An open & informal start-up environment which cares.
What TBO offers to a Life Traveller in You:
Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’.Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination.Post pandemic, travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey.As a fastest growing B2B platform our priority is purpose-building scalable systems.Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.
Top Sights During Your Role Stay (Key Expectations) :
Assist with market’s account’s management, operations, and business development support to existing and new agents following the company SLA. An inside sale will play a fundamental role in achieving our ambitious agent’s acquisition and revenue growth objectives. You must be comfortable making and receiving dozens of calls per day, working with channel partners, generating interest, qualifying prospects, and closing sales.
This is a hands-on role which includes sales and operations functions for the APAC market.
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails communications in the respective marketUnderstand customer needs and requirements; answer customer questions; create plans to address clients’ business needs, help to create bookings with all products to assure engagementGain opportunities for sales executives for further development and closure, working handby-hand with the sales team to support agents and close deals/bookings.Research accounts, identify key players and generate interestTeam with sales executives to build pipeline and close deals when local support needed the mostPerform effective online demos to prospects; explain product featuresEnsure both the company and clients adhere to contract termsAdvise clients on creating profitable processesCollaborate with internal teams (e.g. sales, finance, ops, offline, revenue) to address customers’ needsEnsuring timely resolutions for the escalations from the customer service team based in HO and other regions.Ensuring timely resolutions for the escalations from the agents within your region.Lost agents monthly report to be sent by pre settled deadline to BDM & Commercial Director.
Why Check-In to This Role
Global Role, not just marginal impact. High visibility work areas which are mission critical with immediate impact on business.Close working with senior leadershipPotential to learn and grow at rapid pace.Once -in-a-career time opportunity to deploy cutting edge processes from grounds-up. Strong conceptual exposure, where you would be challenged for concepts, strategy, innovation and end user business results.Above assures 3X years of experience for every year of time spent with us, when compared to not just your peers, but also those who are few years senior.
Key Account Manager, Location: Bali, Indonesia
Why TBO: You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market.We are the emerging leaders in technology led end-to-end travel management, in the B2B space.Physical Presence in 47 countries with business in 110 countries.We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer.An open & informal start-up environment which cares.
What TBO offers to a Life Traveller in You:
Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’.Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination.Post pandemic, travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey.As a fastest growing B2B platform our priority is purpose-building scalable systems.Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.
Top Sights During Your Role Stay (Key Expectations) :
Assist with market’s account’s management, operations, and business development support to existing and new agents following the company SLA. An inside sale will play a fundamental role in achieving our ambitious agent’s acquisition and revenue growth objectives. You must be comfortable making and receiving dozens of calls per day, working with channel partners, generating interest, qualifying prospects, and closing sales.
This is a hands-on role which includes sales and operations functions for the APAC market.
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails communications in the respective market.Understand customer needs and requirements; answer customer questions; create plans to address clients’ business needs, help to create bookings with all products to assure engagement.Gain opportunities for sales executives for further development and closure, working handby-hand with the sales team to support agents and close deals/bookings.Research accounts, identify key players and generate interest.Team with sales executives to build pipeline and close deals when local support needed the most.Perform effective online demos to prospects; explain product features.Ensure both the company and clients adhere to contract terms.Advise clients on creating profitable processes.Collaborate with internal teams (e.g. sales, finance, ops, offline, revenue) to address customers’ needs.Ensuring timely resolutions for the escalations from the customer service team based in HO and other regions.Ensuring timely resolutions for the escalations from the agents within your region.Lost agents monthly report to be sent by pre settled deadline to BDM & Commercial Director.
Why Check-In to This Role Global Role, not just marginal impact. High visibility work areas which are mission critical with immediate impact on business.Close working with senior leadership.Potential to learn and grow at rapid pace.Once -in-a-career time opportunity to deploy cutting edge processes from grounds-up.Strong conceptual exposure, where you would be challenged for concepts, strategy, innovation and end user business results.Above assures 3X years of experience for every year of time spent with us, when compared to not just your peers, but also those who are few years senior.
Key Account Manager, Location: Medan, Indonesia
Why TBO:
You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market.We are the emerging leaders in technology led end-to-end travel management, in the B2B space.Physical Presence in 47 countries with business in 110 countries.We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer.An open & informal start-up environment which cares.
What TBO offers to a Life Traveller in You:
Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’. Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination.Post pandemic: travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey.As a fastest growing B2B platform our priority is purpose-building scalable systems.Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.
Top Sights During Your Role Stay (Key Expectations):
Onboarding, training, and building confidence with new partners on the TBO.COM B2B platform.Maintain existing business, developing strong commercial and personal relationships between partners at all levels and negotiate commercial/financial conditions.Win new business opportunities, open doors to achieve team's sales targets.Regular site visits minimum 4 days a week, supporting agents on site and online, trainings/webinars, introduce new products to increase sales.Follow up daily client’s and team's preferments using BI tool to drive better results.Coordination with support department to solve problems promptly.Regular reporting to the Regional Manager
Why Check-In to This Role:
Global Role, not just marginal impact. High visibility work areas which are mission critical with immediate impact on business.Close working with senior leadershipPotential to learn and grow at rapid pace.Once -in-a-career time opportunity to deploy cutting edge processes from grounds-up. Strong conceptual exposure, where you would be challenged for concepts, strategy, innovation, and end user business results.Above assures 3X years of experience for every year of time spent with us, when compared to not just your peers, but also those who are few years senior.
Do You have it in You Take the Voyage (‘Must-Haves’):
Previous background in Travel industry is a must (Minimum 3 years' experience in similar position) Data driven with ability to understand data and use BI tools.Ambitious, self-motivated, and goal-oriented work style, excellent business communication skills Strong experience in Business-to-Business negotiations and sales managementStrong experience developing new/existing sales in Indonesia preferably with an online travel platform or a global hotel chain as part of reservation, revenue, or sales team.Strong sales skills and a proven track record in the local travel industryAbility to adapt quickly to new technologies, products, and procedures.Ability to travel on duty trips regularly. Have a driving license and a car.Complete fluency in English and local language
