About SleekFlowJoin SleekFlow, a thriving SaaS startup that is experiencing rapid growth thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to revolutionize social commerce, and as a member of our team, you will have the opportunity to thrive alongside the company through equity options. If you're ready to take your career to the next level and assume a larger role, we look forward to meeting you!
At SleekFlow, we have developed an all-in-one Omnichannel Conversation Suite that drives conversions through conversations. Our platform seamlessly integrates with popular channels such as WhatsApp, Messenger, Instagram, WeChat, Email, and more, providing comprehensive communication solutions. With our customer engagement platform, both small merchants and large enterprises can automate growth by enhancing productivity across their sales, marketing, and support teams.
As we aggressively expand into emerging markets, we seek adventurous, diverse, and passionate individuals to join us on this exciting journey. Join our team and grow your career with SleekFlow!
RoleAs a Customer Support Associate at SleekFlow, you will provide direct customer support via phone, email and chat to existing customers. You will work with the sales and support team to troubleshoot customer issues and ensure the best possible customer experience. You work at the front lines, providing real-time assistance to clients in need. Customer experience pain points you identify will inform product improvements and allow SleekFlow to optimize the platform for customers worldwide.
Junior LevelPrior Experience in SaaS/ Software Industry is preferredLanguage: EnglishLocation: South Jakarta, Indonesia (Hybrid)
ResponsibilitiesComplete a comprehensive training program to prepare for responding to live customer issues in Indonesia.Handle incoming enquiries via emails, calls and chats in a professional manner.Use your deep SleekFlow product knowledge to resolve client-related issues.Communicate with Product, Sales and Marketing teams to convey client feedback and sentiments.Maintain a good relationship with customers.Work continuously to document the details of each interaction in order to easily research customer issues and to inform product improvements
Skills and QualificationsFluent in English being usefulPrior experience with CRM tools (HubSpot, Salesforce) or e-commerce platforms (Shopify) preferredAbility to learn, adapt and thrive quickly in a dynamic environmentComfortable to engage with a diverse array of customersProblem solving and critical thinking with detail orientedStrong stakeholder management and communication skills (written & verbal)Strong customer obsession attitude with evidence of taking independent and appropriate decisions for the customerStrong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.Team player with the desire to try new ideas in order to achieve greater levels of success
What We OfferAttractive compensation package including a 13th-month salaryStock options in a rapidly growing startupA fun, diverse, and international team cultureTransport allowanceExamination & education allowancePaid birthday leave“Work From Anywhere” schemeRewarding continuous learning from experienced team leadsMentorship and guidance from experienced technical professionals.Many more exciting perks and growth opportunities!
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.
SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
About SleekFlow
Join SleekFlow, a thriving SaaS startup experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels—from messaging to voice—and enhancing business workflows and processes.You will have the opportunity to thrive alongside the company through equity options. If you're ready to take your career to the next level and assume a larger role, we look forward to meeting you!
At SleekFlow, we have developed an all-in-one Omnichannel Conversation AI Suite that drives conversions through conversations. Our platform seamlessly integrates with popular channels such as WhatsApp, Messenger, Instagram, WeChat, Email, and more, providing comprehensive communication solutions. With our AI customer engagement platform, enterprises can automate growth by enhancing productivity across their sales, marketing, and support teams.
As we aggressively expand into emerging markets, we seek adventurous, diverse, and passionate individuals to join us on this exciting journey. Join our team and grow your career with SleekFlow!
RoleAs a Strategic Customer Success Executive at SleekFlow, you will work closely with our SME customers. Each customer has unique needs and you will act as a trusted business advisor, helping them effectively leverage our product to drive impact in mission-critical areas of their organization and transform the way they engage with customers.
At SleekFlow, Customer Success sits at the nexus of our sales, product, and marketing teams helping to drive company growth and transforming the way the world builds software. Just like Lego blocks, what our customers build with SleekFlow is much more than the sum of its parts. No team knows this better than our Customer Success, who act as consultative business partners to our customers, serving as a bridge between their needs and our product.
Junior LevelPrior Experience in SaaS/ Software Industry is preferredLanguage: English, Bahasa IndonesiaLocation: Jakarta, Indonesia (focusing on Indonesia Market)
What You'll DoAs a Strategic Customer Success Executive, you’ll be the point-person responsible for a portfolio of our SME customers.
Onboard customers and demonstrate our key value propositionsDrive adoption, growth, and retention of our customers by building trusted relationships and delivering the maximum value of the productUse touch-points, such as Business Reviews, to learn about their business priorities and guide them on how to best leverage the SleekFlow platformDiscover and evangelize new use cases for the customer, helping them to deepen and expand their usage of the productUse your deep SleekFlow product knowledge to onboard and lead new enterprise customers to valueSimultaneously manage multiple customers who are at different points on the customer lifecycleIdentify opportunities to develop new training materials designed to ensure successful customer onboarding, support business-wide adoption, and deepen SleekFlow proficiencyServe as the voice of the customer internally by engaging in internal product discussions, translating customer usage and feedback into actionable insightsBuild fundamental strategy and structure for upselling and retaining customersLook for upselling opportunities based on customers' needs
Who You AreYou thrive by building long-term relationships and partnering with a range of stakeholders including business, technical, and executive teamsYou are consultative and are able to navigate the complexities and needs of clients across industry and lifecycleYou are a teacher at heart with the ability to distill technical or complex systems into simpler concepts to empower customersYou execute with excellence and have a deep track record of creating a significant impact for your customersYou are a resourceful and creative problem solver, never losing sight of the “why” behind the “what”You love building new things and coaching your team in Startup
Preferred SkillsYou have direct client management experience, ideally in a Customer Success, Account Management, or Sales role at a B2B technology companyYou have a track record of delivering value to complex customers with large employee basesFluent in English will be a plus!
What We OfferAttractive compensation packageStock options in a rapidly growing startupA fun, diverse, and international team cultureComprehensive group medical insuranceTransport allowanceExamination & education allowancePaid birthday leaveFlexible work-from-home policy“Work From Anywhere” schemeRewarding continuous learning from experienced team leadsMentorship and guidance from experienced technical professionals.Many more exciting perks and growth opportunities!
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.
SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day.
About SleekFlowJoin SleekFlow, a thriving SaaS startup experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels—from messaging to voice—and enhancing business workflows and processes.You will have the opportunity to thrive alongside the company through equity options. If you're ready to take your career to the next level and assume a larger role, we look forward to meeting you!
At SleekFlow, we have developed an all-in-one Omnichannel Conversation AI Suite that drives conversions through conversations. Our platform seamlessly integrates with popular channels such as WhatsApp, Messenger, Instagram, WeChat, Email, and more, providing comprehensive communication solutions. With our AI customer engagement platform, enterprises can automate growth by enhancing productivity across their sales, marketing, and support teams.
As we aggressively expand into emerging markets, we seek adventurous, diverse, and passionate individuals to join us on this exciting journey. Join our team and grow your career with SleekFlow!
Associate LevelLocation: Jakarta, IndonesiaPrior Experience in SaaS/ Software Industry is preferred
RoleAs a Senior Technical Support Specialist at SleekFlow, you will play a pivotal role in supporting both pre-sales and post-sales activities. Collaborating closely with our Technical Sales Engineer, as well as sales and customer success teams, you will ensure seamless customer experiences by understanding customer needs, resolving technical challenges, and facilitating product adoption. In this role, you’ll contribute to both securing new customers and supporting existing ones. Additionally, you’ll have opportunities for professional growth by working with senior mentors, honing your technical expertise, and driving overall customer satisfaction.
As we aggressively expand into emerging markets, we seek adventurous, diverse, and passionate individuals to join us on this exciting journey. Join our team and grow your career with SleekFlow!
ResponsibilitiesAct as the first point of contact for pre-sales and post-sales inquiries, troubleshooting product-related issues, and providing step-by-step guidance on product features and best practices.Collaborate with the senior technical team during pre-sales and post-sales activities to ensure customer requirements are met.Assist with implementing basic integrations or technical configurations based on customer needs.Escalate complex technical issues to senior team members and collaborate to find effective solutions.Work with senior mentors to develop a strong understanding of our products, integrations, and technical capabilities.Maintain and update technical documentation, guides, and tutorials to support customers in understanding our products.Provide clear and timely communication to customers, ensuring a positive support experience.Gather feedback from customers to identify common issues or feature requests and share insights with the product team.
QualificationsDiploma, degree, or equivalent experience in IT, Computer Science, or a related field.Basic understanding of software products, cloud technologies, and integrations.Familiarity with troubleshooting tools and processes.Proactive and solution-oriented mindset to explore different tools and platforms that tackle issuesStrong problem-solving skills and a willingness to learn and grow in a technical role.Excellent communication skills, both written and verbal, with the ability to explain technical concepts in a simple manner.A proactive and customer-focused attitude with a strong sense of responsibility.Experience in working with iPaaS platforms like Zapier or Make.com and APIs.Ability to work effectively in a team environment and collaborate with cross-functional teams.
What We OfferAttractive compensation package including a 13th-month salaryStock options in a rapidly growing startupA fun, diverse, and international team cultureComprehensive group medical insuranceTransport allowanceExamination & education allowancePaid birthday leaveFlexible work-from-home policy“Work From Anywhere” schemeRewarding continuous learning from experienced team leadsMentorship and guidance from experienced technical professionals.Many more exciting perks and growth opportunities!
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.
SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day.
About SleekFlowJoin SleekFlow, a thriving SaaS startup that is experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels—from messaging to voice—and enhancing business workflows and processes.You will have the opportunity to thrive alongside the company through equity options. If you're ready to take your career to the next level and assume a larger role, we look forward to meeting you!
At SleekFlow, we have developed an all-in-one Omnichannel Conversation AI Suite that drives conversions through conversations. Our platform seamlessly integrates with popular channels such as WhatsApp, Messenger, Instagram, WeChat, and more, providing comprehensive communication solutions. With our AI customer engagement platform, enterprises can automate growth by enhancing productivity across their sales, marketing, and support teams.As we aggressively expand into emerging markets, we seek adventurous, diverse, and passionate individuals to join us on this exciting journey. Join our team and grow your career with SleekFlow!
Mid-Senior levelLocation: IDPrior Experience in Saas is preferredFluency in written English
We are looking for a Senior Multimedia Designer to lead the creation of high-quality visual and multimedia content across digital platforms. This role requires a strong balance of creative execution, strategic thinking, working closely with marketing, product, and regional teams to bring brand stories to life.The ideal candidate is hands-on, detail-oriented, and able to manage multiple projects while maintaining strong design standards.
Key Responsibilities
Creative & Design
Develop and execute multimedia content including videos, animations, motion graphics, static visuals, presentations, and digital assetsEnsure all designs align with brand guidelines, tone, and visual identityConceptualise creative ideas and process from brief to final execution, creating storyboard, scripts and presenting to the marketing teamImprove and evolve existing visual assets for better performance and engagement
Video & Motion
Create and edit short-form and long-form videos for marketing, social media, internal communications, and campaignsDesign motion graphics, transitions, and visual effects where requiredOptimise video content for different platforms (social, web, ads, internal use)
Collaboration & Stakeholder Management
Work closely with Marketing, Sales, Product, and Regional teams to translate briefs into compelling visualsPresent creative concepts and design rationale to stakeholdersManage feedback and revisions efficiently while maintaining design quality
Project & Quality Management
Manage multiple projects and deadlines in a fast-paced environmentEnsure consistency, accuracy, and high-quality output across all deliverablesStay updated on design trends, tools, and multimedia best practices
Requirements
3+ years of experience in videography, multimedia design, visual design, or motion designStrong portfolio demonstrating video, motion, and visual design workProficient in Adobe Creative Suite, Figma and Capcut (After Effects, Premiere Pro, Photoshop, Illustrator, InDesign)Proficient in Project Management Tools (Asana) will be a plus!Strong Experience with motion graphics and video editingStrong understanding of branding, layout, typography, and storytellingAbility to work independently and collaborate across teamsGood communication skills in English
Nice to Have
Experience with UI/UX or web visualsKnowledge of social media content optimisationExperience working with regional or SEA marketsBasic understanding of marketing performance and content metricsHaving their own public social media profile and fan base is a strong plus
What We OfferAttractive compensation package including a 13th-month salaryStock options in a rapidly growing startupA fun, diverse, and international team cultureComprehensive group medical insuranceTransport allowanceExamination & education allowancePaid birthday leaveFlexible work-from-home policy“Work From Anywhere” schemeRewarding continuous learning from experienced team leadsMany more exciting perks and growth opportunities!
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
About SleekFlow
Join SleekFlow, a thriving SaaS startup that is experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels—from messaging to voice—and enhancing business workflows and processes.You will have the opportunity to thrive alongside the company through equity options. If you're ready to take your career to the next level and assume a larger role, we look forward to meeting you!
At SleekFlow, we have developed an all-in-one Omnichannel Conversation AI Suite that drives conversions through conversations. Our platform seamlessly integrates with popular channels such as WhatsApp, Messenger, Instagram, WeChat, and more, providing comprehensive communication solutions. With our AI customer engagement platform, enterprises can automate growth by enhancing productivity across their sales, marketing, and support teams.As we aggressively expand into emerging markets, we seek adventurous, diverse, and passionate individuals to join us on this exciting journey.
Join our team and grow your career with SleekFlow!
Mid-Senior levelLocation: IDPrior Experience in Saas is preferredFluency in written English
Overview
A Marketing Demand Generation Specialist is responsible for planning, executing, and optimising campaigns that create awareness, generate qualified leads, and drive revenue pipeline. This role focuses heavily on data, experimentation, and cross-functional alignment between Marketing and Sales.
Key Responsibilities
1. Campaign Strategy & ExecutionIdentify and define target audiences and buyer personas to ensure campaigns reach the right prospects.Plan, execute, and optimise multi-channel demand generation campaigns (email, paid ads, social, webinars, events, content syndication).Design and run campaigns that attract, engage, and convert potential customers across the full funnel.
2. Lead Generation & Funnel ManagementGenerate MQLs and SQLs through targeted, high-impact digital tactics.Build nurturing sequences and automation workflows to guide leads from awareness to conversion.Analyse performance and identify areas for improvement across growth markets in partnership with Sales leadership.
3. Data, Insights & OptimizationTrack campaign KPIs (CPL, CPM, CTR, conversion rates, MQL volume, pipeline contribution).Conduct A/B testing and iterative refinement across ads, landing pages, emails, audiences, and messaging to optimise results.Analyse campaign performance in detail, identify areas for improvement, and recommend data-driven adjustments.Analyse and report on marketing and sales dashboards, providing actionable insights to stakeholders.
4. Content SupportWork with content creators to produce effective assets (landing pages, case studies, ads, whitepapers, emails).Ensure all messaging is aligned with the brand and resonates with the ICP.
5. Cross-Functional CollaborationWork closely with Sales on lead quality, follow-up, and pipeline needs.Coordinate with Product Marketing on product launches, positioning, and campaign messaging.Partner with external agencies for paid media, creative, or content syndication when needed.
Skills & Qualifications
Technical & Soft SkillsHands-on experience with CRM and marketing automation tools (HubSpot, Salesforce).Knowledge of digital marketing channels: paid social, SEM, display, email marketing, SEO basics.Strong analytical skills; ability to interpret data and turn insights into actions.Detail-oriented with strong project management abilities.Creative problem-solver with a testing/experiment mindset.Strong communication and collaboration skills.
Preferred Experience2–4 years in demand generation, growth marketing, or B2B digital marketing.Experience in SaaS, tech, or B2B environments is a strong advantage.Bachelor’s degree in Marketing, Communications, or a related fieldExceptional writing, editing, and communication skills, with a keen eye for detail.Ability to work in a fast-paced start-up environment and adapt quickly to changing priorities.Ability to coordinate between various teams to drive cross-functional initiativesFluency in written EnglishSaaS experience is a mustBe result-driven and ownerships in funnel numbers such as MQLs, SQLs.Regional experience is a plus.
Success IndicatorsConsistent delivery of MQLs/SQLs and pipeline contribution.Reduced cost per lead and improved lead quality.Strong full-funnel campaign performance.Smooth alignment with Sales and predictable lead flow.
What We OfferStock options in a rapidly growing startupA fun, diverse, and international team cultureComprehensive group medical insuranceTransport allowanceExamination & education allowancePaid birthday leaveFlexible work-from-home policy“Work From Anywhere” schemeMany more exciting perks and growth opportunities!
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.
SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
About SleekFlowJoin SleekFlow, a thriving SaaS startup that is experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels—from messaging to voice—and enhancing business workflows and processes.
You will have the opportunity to thrive alongside the company through equity options. If you're ready to take your career to the next level and assume a larger role, we look forward to meeting you!
At SleekFlow, we have developed an all-in-one Omnichannel Conversation AI Suite that drives conversions through conversations. Our platform seamlessly integrates with popular channels such as WhatsApp, Messenger, Instagram, WeChat, and more, providing comprehensive communication solutions. With our AI customer engagement platform, enterprises can automate growth by enhancing productivity across their sales, marketing, and support teams.
As we aggressively expand into emerging markets, we seek adventurous, diverse, and passionate individuals to join us on this exciting journey. Join our team and grow your career with SleekFlow!
Learn more from our blogs for developers: https://sleekflow.io/blog/category/developer-blog
All levelLocation: Jakarta, IndonesiaContract type: 6-months contract
ResponsibilitiesReview user stories and requirements to create detailed, comprehensive, and well-structured tests to ensure the quality of SleekFlow web-based systemDo impact analysis to understand risks and how to mitigate themWork with the software development teams to build continuous test environments and to make applications more testableHelp maintain a robust QA environmentConduct post-release/ post-implementation testingContribute to the manual and automation coverage of the product in multiple layers including unit test, integration and end to endReport bugs and errors to development teams and help troubleshoot issuesWork with cross-functional teams to ensure quality throughout the software development lifecycleStay up-to-date with new testing tools and test strategies
RequirementAt least 2+ years of relevant experience in software development and quality assurance.Strong proficiency in Playwright: Proven experience in creating, maintaining, and scaling automated test scripts for web applications is a must.Proficient in JavaScript / TypeScript, as these are essential for our automation framework.Experience with API mocking tools to facilitate isolated testing.Sharp analytical and problem-solving skills with an obsession for attention to detail.Fluent in English.Experience with Flutter and Dart is a significant plus.Be flexible, grow, and learn quickly in a startup environmentGood team player, self-motivated, and able to work independentlyUnderstanding of what it takes to work with a startup company
What We OfferCompetitive base package20 working days per monthFun and diverse cultureInternational team environmentConstant & rigorous training from experience team leads
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.
SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
About SleekFlowJoin SleekFlow, a thriving AI startup that is experiencing rapid growth globally thanks to the support of renowned investors like Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels—from messaging to voice—and enhancing business workflows and processes.
You will have the opportunity to thrive alongside the company through equity options. If you're ready to take your career to the next level and assume a larger role, we look forward to meeting you!
At SleekFlow, we have developed an all-in-one Omnichannel Conversation AI Suite that drives conversions through conversations. Our platform seamlessly integrates with popular channels such as WhatsApp, Messenger, Instagram, WeChat, Email, and more, providing comprehensive communication solutions. With our AI customer engagement platform, enterprises can automate growth by enhancing productivity across their sales, marketing, and support teams.As we aggressively expand into emerging markets, we seek adventurous, diverse, and passionate individuals to join us on this exciting journey. Join our team and grow your career with SleekFlow!
Mid-Senior LevelLocation: South Jakarta, IndonesiaPrior Experience in SaaS/ Software Industry is preferred
ResponsibilitiesRun a full sales cycle and close both new business and install base at or above quota on a monthly cadenceFind new prospects from both inbound and self-sourced leadsRun qualification calls with C-level executives and department leadersRun online, and occasionally in person, product demonstrationsSell through internal champions to multiple stakeholders, as well as directly to the C-levelWork collaboratively with the relevant departments to evolve our sales strategy when new features and products are introduced
RequirementsMinimum of 3 years of experience in direct sales (selling over the phone, cold calling, presenting, and pitching), preferably B2B at a software companyExtensive experience selling to customers in Indonesia.Comfortable engaging with a diverse array of customersConsistently over-achieved quota (top 5-10% of the company) in past positions.Previous Experience in a startup is preferred
Desired SkillsStrong and demonstrated written and verbal communication skills.Previous Sales Methodology training preferred.Ability to work in a fast-paced, team environment.Strong stakeholder management and communication skills (written & verbal)Strong customer obsession attitude with evidence of taking independent and appropriate decisions for the customerStrong computer skills, including CRM (Preferably Hubspot), Microsoft Word, PowerPoint, and Excel.
What We OfferAttractive compensation package including a 13th-month salaryHigh on-target earningsStock options in a rapidly-growing startupA fun, diverse, and international team cultureComprehensive group medical insuranceAllowances for transportation, snacks, and team lunchesPaid leave on your birthdayFlexible work-from-home policyContinuous and rigorous training from experienced team leads
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.
SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
