Hiring: Warehouse Person-in-Charge (PIC) Location: Marunda, North Jakarta
Job Overview: We are seeking a highly organized Warehouse PIC to oversee our freight forwarding warehouse operations in Marunda. You will be responsible for ensuring that all cargo is handled efficiently and documentation remains compliant with industry standards.
Key Responsibilities:Oversee the receipt, storage, and dispatch of freight forwarding goods.Maintain real-time inventory accuracy using our management system.Supervise floor staff to ensure safety and operational KPIs are met.Handle shipping documents (Delivery Orders, Gate Passes, etc.) accurately.Collaborate with the Operations Dept to optimize cargo lead times.
Qualifications:Minimum Diploma or Bachelor’s Degree in Logistics or related field.Proven experience as a PIC or Supervisor in a Freight Forwarding warehouse.Strong leadership skills and the ability to work under pressure.Proficiency in English (basic).
WAREHOUSE MANAGER – COLD STORAGELocation: Karawang, Jawa Barat Industry: Logistics & Warehousing
Job ResponsibilitiesManage and oversee end-to-end cold storage warehouse operations, including inbound receiving, storage, picking, packing, outbound shipping, and customer service coordination, ensuring operational efficiency, accuracy, and service level targets are met.Develop, monitor, and analyze warehouse KPIs and operational reports, including productivity, inventory accuracy, order fulfillment performance, and cost control; drive data-based decision-making and continuous improvement.Lead and optimize warehouse management systems (WMS, TMS, OMS), ensuring data integrity, system efficiency, exception handling, and continuous system improvement in collaboration with IT and external vendors.Manage warehouse staffing and performance, including workforce planning, task allocation, training, performance evaluation, and team development to build a high-performing operations team.Ensure inventory accuracy and control, oversee cycle counts and audits, analyze variances, and implement corrective actions to minimize inventory discrepancies.Ensure compliance with cold storage regulations, food safety standards (BPOM, HACCP, or equivalent), safety programs, conduct risk assessments, and drive continuous improvement in workplace safety and operational compliance.Monitor and maintain cold chain integrity, including temperature control, equipment maintenance coordination, and cold storage SOPs to ensure product quality and compliance at all times.
RequirementsMinimum 3–6 years of hands-on warehouse operations experienceCold storage or cold chain warehouse experience is required.Familiarity with food safety standards such as HACCP, GMP, or BPOM regulations is a strong advantage.Proficient in Microsoft Excel, Word, and other office software.Experienced with WMS or related warehouse systems.Able to work in a fast-paced operational environment.Proficient in Indonesian and English (written and spoken).Willing to be placed WFO in Karawang, West Java.
Key Responsibilities:Carrier Management & Procurement: Mengembangkan dan mengelola kemitraan dengan maskapai penerbangan (Airlines) serta vendor terkait untuk mengamankan kapasitas ruang (space) yang stabil dan kontrak harga yang kompetitif.Pricing & Quota Management: Mengelola struktur penetapan harga (pricing) dan alokasi kuota pengiriman untuk memastikan tercapainya target profit margin perusahaan.Logistics Solution Design: Merancang solusi pengiriman jalur udara yang efisien berdasarkan analisis waktu transit (transit time), efisiensi biaya, dan kepatuhan terhadap regulasi penerbangan (compliance).Market Analysis & Optimization: Memantau tren pasar logistik udara secara rutin untuk mengoptimalkan strategi biaya dan mengelola risiko operasional.Risk Management: Mengidentifikasi potensi gangguan pada jalur pengiriman udara dan menyiapkan rencana mitigasi untuk menjaga kelancaran operasional.
Job RequirementsPendidikan: Minimal SMA, D3, dan S1 di bidang Logistik, Manajemen Rantai Pasok (Supply Chain), Bisnis, atau bidang terkait.Pengalaman: Minimal 3-5 tahun pengalaman di bidang Air Freight Procurement, Pricing, atau Air Freight Operations pada perusahaan Freight Forwarding.Keahlian Teknis:Memiliki jaringan yang luas dengan maskapai penerbangan (Airlines) dan agen kargo udara.Pemahaman mendalam tentang terminologi kargo udara (IATA, AWB, Chargeable Weight, dll.).Kemampuan analisis data yang kuat untuk memprediksi tren harga dan fluktuasi pasar.Kompetensi Utama:Kemampuan negosiasi yang handal untuk mendapatkan contract rates terbaik.Berorientasi pada target profit dan efisiensi biaya.Mampu merancang solusi logistik yang kompleks di bawah tekanan waktu.
Customs Customer Service (Mandarin Speaker)Location: Tangerang City, Banten (WFO) Industry: Logistics / Freight Forwarding / Customs Clearance
Job ResponsibilitiesServe as the primary point of contact for Chinese-speaking clients, handling inquiries related to import customs clearance processes, shipment status, and documentation requirements.Coordinate and monitor end-to-end import clearance processes, including document preparation, customs submission, duty payment, and cargo release.Liaise with customs brokers, internal operations teams, and government authorities (Bea Cukai) to ensure smooth and timely clearance of import shipments.Review and verify import documents such as Bill of Lading, Commercial Invoice, Packing List, and other required customs documents for accuracy and completeness.Communicate proactively with clients regarding shipment updates, clearance status, delays, and issue resolution in both Mandarin and Indonesian/English.Handle and resolve customer complaints, exceptions, and clearance issues in a timely and professional manner.Maintain accurate records of import transactions, clearance status, and customer interactions in the system.Coordinate with finance team for duty, tax payments, and invoicing to clients.
RequirementsOpen to all educational backgrounds; relevant experience is prioritized.Minimum 1–2 years of experience in customer service, customs clearance, or logistics operations.Proficient in Mandarin (written and spoken) is a must — to communicate with Chinese-speaking clients and counterparts.Familiar with import customs clearance processes and Bea Cukai regulations is an advantage.Understanding of import documents (B/L, Commercial Invoice, Packing List, PIB) is a plus.Proficient in Microsoft Office Suite (Excel, Word).Detail-oriented, responsive, and able to work under pressure.Willing to work WFO in Tangerang City, Banten.
Tanggung Jawab Utama:Menyiapkan dan menerbitkan tagihan (Invoicing) kepada pelanggan secara akurat dan tepat waktu.Melakukan verifikasi biaya operasional dan biaya vendor (Freight, THC, Storage, Demurrage) sebelum penagihan.Memastikan semua dokumen pendukung (Surat Jalan, Delivery Order, Gate Pass) lengkap untuk proses billing.Melakukan rekonsiliasi data pengiriman dengan sistem internal (WMS/ERP).Berkoordinasi dengan tim Operasional dan tim Keuangan terkait status pembayaran pelanggan.Mengelola administrasi faktur pajak (PPN) sesuai dengan ketentuan yang berlaku.
Persyaratan:Pendidikan minimal Diploma (D3) Akuntansi, Manajemen Logistik, atau bidang terkait.Pengalaman minimal 1-2 tahun sebagai Admin Billing di industri Freight Forwarding atau Logistik.Memahami proses Invoicing (AR) dan verifikasi biaya (AP).Mahir mengoperasikan Microsoft Excel (VLOOKUP, Pivot Table sangat diutamakan).Teliti, jujur, dan mampu bekerja dengan target waktu yang ketat (deadline).Familiar dengan sistem pajak (e-Faktur) dan sistem manajemen logistik menjadi nilai tambah.
