About Rukita:Rukita is a property technology (proptech) company that provides long-stay rental housing solutions with end-to-end and hassle-free services in Indonesia. The company builds a holistic ecosystem of housing solutions for both tenants & landlords. It provides quality, accessible housing for the young generation while assisting landlords in transforming their assets into high-yield rental properties.
About The Role:Assisting various strategic market analysis projects to identify potential propertiesDue diligence property and market conditions.Coordinating with internal teams on delivering market analysis.Initiate research and generate new insight from the property sector.
Requirements:S1 Urban & Regional Planning or any majors related to Property/Real Estate.3-5 Years Working Experience in Property industry.Understanding property research and basic data analysis.Is tech-savvy and competent in Ms Office (Particularly in Ms Excel, Ms Power Point).Knowledge about Spreadsheet, Google Data Studio, SPSS, and Web GIS will be a plus point.Analytical abilities and attention to details.
About RukitaRukita is the nation’s leading community-driven proptech company, improving urban living across major cities and for hundreds of members. We perfect the modern hassle-free rental experience using our unique approach, designing and operating co-living experiences.Rukita’s design-driven and end-to-end property management services - powered by technology - allows us to meet the needs of today’s urban living. Focusing on community, convenience and experience, we constantly push the boundaries of quality lives at an affordable price.The Rukita family is made out of a motley crew of real estate professionals, engineers, technologists, community builders, designers, marketers, happiness officers, and so much more. As a family, we work cohesively, collaboratively, value entrepreneurship, and do whatever it takes to deliver happiness in a living space.
About the RoleThe role is the front line of the Rukita team. We find the best solution for housing for everyone and help out potential tenants to match their needs with our thousands of properties nationwide using our best-in-class solution via impactful, value-driven outreach and great conversations. As an online sales, you become our sales force to ensure the positive growth to our business as well as supporting incoming requirements to housing demands. You must have a passion for Sales and overall quality of product, keeping in mind that everything. As Online Sales does is to contribute to the success of the overall Business Objective Rukita as a whole.
ResponsibilitiesQualify inbound leads from different activation and follow up with the aim of booking propertyDevelop and maintain a high-quality lead funnelMaintain high level of CRM hygiene by ensuring all customer interactions are updated and recorded in our CRMEngaging with potential customer to understand their needs and present tailored solutions.Set appointments and follow up on leadsCollaborating with internal teams to ensure smooth experience and customer satisfaction.Achieve monthly sales targets by effectively converting leads into customersProvide feedback to the team leaders on lead quality and engagement to help refine lead generation strategies
RequirementsBachelor’s degree from any field2-3 Years in Customer Service, Sales, or Account ExecutiveExperience in direct selling products or servicesWilling to work shifting (including weekends)Understand sales pipeline management and strive to achieveHigh level of administrative & correspondence skillsExceptional organizational & multitasking skillsSelf-motivated, self-directed, and able to thrive in a fast-paced environmentA commitment to quality, results, and details, as well as the ability to flawlessly multi-task and thrive under pressure and deadlinesHas a passion for service, quality, and hospitalityBring critical thought and opinion — and embrace differences and disagreement to get things done and move forwardYou have a passion for providing living solutions for the new generation, sharing in Rukita’s mission
About RukitaRukita is the nation’s leading community-driven prop-tech company, improving urban living across major cities and for hundreds of members. We perfect the modern hassle-free rental experience using our unique approach, designing and operating co-living experiences. Rukita’s design-driven and end-to-end property management services - powered by technology - allow us to meet the needs of today’s urban living. Focusing on community, convenience, and experience, we constantly push the boundaries of quality lives at an affordable price. The Rukita family is made out of a motley crew of real estate professionals, engineers, technologists, community builders, designers, marketers, happiness officers, and so much more. As a family, we work cohesively and collaboratively, value entrepreneurship, and do whatever it takes to deliver happiness in a living space.
About the RoleRukita transforms spaces into affordable community-driven living solutions in urban areas. Rukita is looking for a Business Development Associate to support our Business Development Manager in obtaining new leads and maintaining relationships with Property Owners, Managers, and Caretakers. As a key area of the business, this position will give you a big opportunity for growth, and you will also be required to be constantly on the move. The role will report to our Head of Business Development. This position will be placed in Medan.
ResponsibilitiesResearch, identify, and source potential property for various Rukita productsDevelop and maintain relationships with new and existing property ownersPromote the Rukita co-living strategy to property owners to make better living solutions in IndonesiaArrange and conduct B2B business negotiations and the legal documentation process
Requirements1-3 years of experience in Business Development or Sales in real estate or related fieldsUnderstanding of the property industry and service management is preferredExperience in startup companies would be a plusExcellent communication and negotiation skillsFast-paced, easily adaptable in a startup environmentHas a proactive mindset and business senseReady for work placement in Medan
About RukitaAt Rukita, we believe that great living experiences are built on thoughtful service, seamless operations, and strong relationships. By integrating technology, data insights, and on-the-ground hospitality expertise, we ensure both tenants and property owners receive a consistent, high-quality experience at every touchpoint. As we continue to grow, we are elevating our owner experience to reflect a more personalized, high-touch approach - bringing the standards of premium hospitality into a scalable, modern living ecosystem
Job Description:We are seeking an experienced Insurance & Protection Desk Manager to lead and manage insurance and protection initiatives within our proptech ecosystem. This is a senior individual contributor role responsible for driving insurance operations, managing strategic partnerships, improving customer protection programs, and supporting revenue growth through embedded insurance solutions
The role will work cross-functionally with Product, Operations, Commercial, Legal, Customer Experience, and external insurance partners to ensure seamless execution of insurance and protection services across the customer journey
Key Responsibilities:Develop and manage insurance and protection programs aligned with company business objectivesDrive operational excellence across insurance onboarding, policy administration, claims coordination, and escalation handlingManage relationships with insurance providersNegotiate commercial terms, service agreements, and operational frameworks with partnersIdentify opportunities to embed insurance and protection products into property transactions and customer journeysCollaborate with internal teams to improve customer adoption, operational efficiency, and service qualityMonitor and analyze performance metrics including conversion, claims handling, customer satisfaction, and partner performanceAct as the subject matter expert for insurance and protection-related initiatives across the organization
Qualifications:Bachelor’s degree in Business, Finance, Insurance, Risk Management, or related fieldMinimum 8 years of experience in insurance, insurtech, fintech, proptech, banking, or related industriesStrong understanding of insurance operations, protection products, and customer risk managementExperience managing insurance partnerships, embedded insurance programs, or protection servicesProven ability to work independently in a senior individual contributor capacityStrong stakeholder management and cross-functional collaboration skillsExcellent analytical, operational, and problem-solving capabilitiesStrong commercial acumen and negotiation skillsExperience working in fast-paced, technology-driven, or high-growth environmentsFamiliarity with property-related insurance products or real estate ecosystem is highly preferredExperience in process improvement, operational scaling, and performance management is a plus
