Job Description:Lead the design, development, and enhancement of banking systems and applications, ensuring alignment with business and operational objectives.Manage and mentor engineering teams to deliver scalable, secure, and high-quality digital solutions.Oversee end-to-end software development lifecycle, including system design, coding, testing, and deployment.Collaborate closely with Product, System Analyst, UI/UX, and QA teams to deliver reliable and compliant financial products.Drive engineering best practices, including code quality, documentation, and CI/CD implementation.
Minimum Requirements:Bachelor’s degree in Computer Science, Informatics Engineering, or related field.Minimum 5 years of software development experience, with at least 3 years in a technical leadership role.Proven experience delivering complex systems/applications within banking or financial services.Strong analytical, problem-solving, and communication skills (Bahasa Indonesia & English).Deep understanding of software engineering best practices, including code review, unit testing, and CI/CD.
Requirements:Bachelor’s degree in IT, Computer Science, or related fieldMinimum 3 years of experience in IT Infrastructure, preferably in banking/financial servicesStrong understanding of on-premise and multi-cloud environments (AWS, GCP, Alibaba Cloud)Experience with Kubernetes (production), Docker, and microservices architectureProficient in Infrastructure as Code (Terraform, Ansible, CloudFormation)Familiar with monitoring & observability tools (Prometheus, Grafana, ELK/OpenSearch)Solid system administration skills (Linux & Windows Server) with scripting (Bash/Python)Experience in virtualization (VMware, Hyper-V, Proxmox, KVM)Good understanding of SLA management, security standards, and regulatory complianceResponsibilities:Manage and ensure availability, stability, and security of IT infrastructure (≥99.9% uptime)Plan and optimize infrastructure capacity, performance, and cost efficiencyDesign and implement secure, scalable infrastructure aligned with business and regulatory requirementsManage Kubernetes clusters and containerized environments in productionDevelop and maintain Infrastructure as Code (Terraform, Ansible)Implement monitoring, incident management, and root cause analysisEnsure data backup, disaster recovery readiness, and business continuity complianceSupport infrastructure integration across systems and data center/VM migration activitiesIdentify and mitigate infrastructure-related risks in line with governance standards
Job DescriptionDevelop, monitor, and optimize collection strategies to ensure collection activities run effectively and in line with company policies.Support collection operations by ensuring collection infrastructure and tools function properly.Collaborate with internal and external stakeholders related to collection systems and infrastructure (IT, RCMS, IVR, AI, Autodialer, Telephony, WhatsApp Blast, etc.)Monitor collection processes and provide troubleshooting support when needed.Prepare and analyze collection reports and data to support business decisions.Work closely with MIS, Desk Collection, and Field Collection teams to develop effective collection strategies.Conduct capacity planning and performance analysis to improve collection effectiveness and operational efficiency.Utilize SQL, spreadsheets, and data visualization tools to process and analyze large datasets.
QualificationsBachelor’s degree in Mathematics, Statistics, Information Systems, Computer Science, or related field.Minimum 3 years of experience in Collection MIS, Collection Strategy, or related roles in banking/fintech.Strong understanding of collection flow and collection metrics (DPD, recovery, etc.)Proficient in SQL and spreadsheet tools (MS Excel, Google Sheets, WPS)Familiar with data visualization tools such as Tableau or Power BI.Basic knowledge of Python is preferred.Familiar with UML, flowcharts, and API-to-API concepts.Strong analytical thinking, problem-solving, and troubleshooting skills.Good communication and collaboration skills across teams.
