Role Objectives
The primary objectives of this role are as follows:Responsible for developing, updating, and ensuring effective governance, procedures, and/or standards for the FX Middle-Office (MO). This includes implementing effective functions to mitigate risk and ensure compliance with relevant regulations.Monitoring and ensuring the daily operational effectiveness of the MO function, as well as the accuracy of and adherence to applicable regulations.Periodically monitoring and evaluating the performance of the Front-Office (FO), particularly in relation to the control of key indicators and limits (including daily monitoring), such as NOP (Net Open Position).Evaluating, developing, and enhancing monitoring systems/tools to facilitate early identification of potential limit breaches, automated validation, and early warning monitoring for high-risk core Front-Office (FO) activities.Evaluating and approving reports and dashboards related to risk monitoring and analysis, which are prepared by the FX MO & MIS SpecialistReviewing and approving limits proposed by the FX MO & MIS Specialist before the formal establishment of limits by the authorized official.Reviewing and validating the results of studies conducted by the FX MO & MIS Specialist regarding any limit excesses/breaches, including the adequacy and effectiveness of remediation plans for exceeded limits.Actively engaging in the development of the Bank's treasury systems, including products, features, and/or processes related to the middle office function.Conducting ad hoc evaluations/examinations of risk events/incidents that occur and are directly associated with treasury activities.
Role Accountabilities
Responsible to the Market & Liquidity Risk Lead for leading and managing the FX middle office function.Responsible for executing the Bank's FX middle office function and ensuring the presence and implementation of good governance.Responsible for ensuring appropriate and effective risk control and monitoring of treasury activities, for example through monitoring NOP, off-market checking, etc.Responsible for monitoring and ensuring effective follow-up actions for every violation and/or limit excess.Serving as a checker and/or approver for middle office functions that require dual-control.Developing and ensuring effective MIS/dashboards are used for running the monitoring and reporting process as part of the FX middle office25.
General Requirements
Minimum S1 (Bachelor's Degree) in any major (preferably Mathematics/Actuarial Science or IT).Minimum of 4 years of experience in market risk management within the banking industry, specifically in a Middle-Office function.Possesses the ability to coordinate and communicate effectively with stakeholders across directorates, including senior management.Strategic, forward-looking, critical thinker, and capable of making decisions.Experience and knowledge in the scope of finance and risk management within the banking industry.Knowledge and experience related to global financial markets, foreign exchange bank products, and their associated risks (i.e., market risk, operational risk).Strong understanding of regulations/laws/provisions related to market risk management, foreign exchange banks, and the treasury process.Experienced with risk modeling tools.Possesses knowledge and experience in interacting with, retrieving, updating, and managing data stored in databases and information systems.
About the RoleResponsible for handling and processing all cash and non-cash transactions for both conventional and Sharia customers, in accordance with applicable systems and procedures, while ensuring customer satisfaction. Also responsible for customer retention to support the achievement of Business Funding targets at the branch.
What you will doAssist and support the Sales Team in achieving financial targets by providing customers with information on bank products, services, and facilities based on their needs.Perform Know Your Customer (KYC) procedures and implement Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) programs in accordance with applicable policies and procedures.Identify and prevent operational losses and potential fraud, and ensure satisfactory results in Internal Audit assessments.Provide teller services in accordance with the bank’s service standards.Ensure customer complaints related to service are resolved effectively and in a timely manner, meeting customer needs while complying with applicable regulations.
What you need to haveMinimum Bachelor's Degree in any related fieldAt least 1 year of experience as a Branch Teller in the banking industry with a strong performance record.Required Technical Skills: Customer service, banking operations, knowledge of bank operational systems and procedures & understanding of customer KYC regulations
Note: Only shortlisted candidate will be contacted.
