ResponsibilitiesMelakukan tugas tech-engineering untuk mendukung tim teknis dalam mencapai tujuan bisnis perusahaanMemimpin, mengelola dan melatih tim teknis dalam pengembangan sistemMembuat desain sistem untuk meningkatkan efficiency, availability, scalability, flexibility, functionality dan usability dari produk perusahaanMemiliki pemahaman yang mendalam tentang arsitektur perangkat lunak, sistem operasi, dan jaringanBekerja sama dengan tim teknis untuk menetapkan tolok ukur, standarisasi, teknikal, dan mekanisme lain untuk persyaratan non-fungsionalBekerja sama dengan pengguna dan pemangku kepentingan untuk memahami kebutuhan bisnisMenciptakan alat dan sumber daya yang membantu tim bekerja secara lebih efisien dan efektif
QualificationsPengalaman minimal 1-2 tahun sebagai System Analyst atau di bidang terkait dengan pengalaman minimal 2 tahun sebelumnya sebagai software developer/engineer/programmerMempunyai pengalaman dalam planning, designing, estimating dan executing untuk membuat pengembangan perangkat lunak terdeliver dengan baik kepada CustomerPengalaman memimpin tim teknis (3-5 orang), membimbing anggota tim, dan memastikan pekerjaan diselesaikan dengan baik sesuai dengan kebutuhan bisnisPengalaman dalam analisis bisnis dan teknis untuk menerjemahkan kebutuhan bisnis klien dan internal ke dalam spesifikasi teknisMemahami penggunaan tools analisis seperti JIRA, Confluence, atau Diagram UMLMampu berkomunikasi dengan jelas, tepat sasaran dan efektif baik secara lisan maupun tulisanMemiliki pengetahuan yang mendalam tentang teknologi informasi, pengembangan perangkat lunak, dan kerangka kerja terdistribusi serta memiliki antusiasme dalam perkembangan teknologi terbarukanMampu untuk menemukan dan memperbaiki masalah teknis dalam lingkungan yang sangat adaptifMemahami praktik DevOps dasar (CI/CD, monitoring, deployment)Pemahaman mengennai SDLC, Agile Mindset dan Scrum Framework
JOB DESCRIPTIONSParticipate in discussion with stakeholders, and studying documents such as requirements, designs, and prototypes/mockups to understand of the application to be tested.Create detailed test cases, test steps and scenario to ensure all system functionalities are properly tested and clearly understood by the team.Participate in confirmation and align testing scenarios with Development team.Refine and update testing documentation based on review feedback until it is approved as a testing baseline.Execute prepared test cases and testing scenarios, including functional, regression, and integration testing.Perform regression testing after fixes are made to ensure that resolved issues do not affect other functionalities.Run automation test scripts developed and released by the Quality Engineer and verify the execution results.Identify, record, and report defects using defect tracking tools (e.g., Jira) with sufficient detail to help the Development Team understand and fix the issues.Prepare testing result documentation and final reports and regularly communicate testing status and progress to supervisor and stakeholders.Maintain good collaboration with fellow QC members and other teams, share knowledge, and ensure clear communication to support smooth workflows.Contribute to improvement of QA processes, methodologies, and best practices.Perform other Quality Control tasks as assigned by supervisors and regularly report progress and encountered issues.Work closely with Quality Control (Software Tester), software developers, and Product Owners to understand software requirements and ensure comprehensive test coverage.
REQUIREMENTSMinimum Bachelor’s degree (S1) in Computer Science, Information Technology, Information Systems, or a related field.Have experience in Multifinance Company for minimum 2 yearsAble to read and understand system specification documents such as SRS, BRD, FSD, and prototypes/mockups.Basic understanding of the Software Development Life Cycle (SDLC).Familiar with basic SQL queries and API testing tools (e.g., Postman, Swagger, etc.).Experience working in an Agile/Scrum environment is a plus.Proactive, with strong communication skills (written and verbal), highly motivated, and able to work independently or collaboratively under pressure.Strong attention to detail, accuracy, good business logic understanding, and good analytical skills.Open-minded, collaborative, and willing to continuously learn new technologies or testing approaches.Willing to work or moved to Malang
The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment.
ResponsibilitiesEvaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutionsLeading ongoing reviews of business processes and developing optimization strategiesPerforming requirements analysisDocumenting and communicating Requirements, Analysis & User Acceptance TestEffectively communicating insights and plans to cross-functional team members and managementGathering critical information from meetings with various stakeholders and producing useful reportsEnsuring solutions meet business needs and requirements.Performing user acceptance testingPrioritizing initiatives based on business needs and requirementsMaintain a competitive market knowledge
QualificationsA bachelor’s degree in business or related field or an MBA.A minimum of 5 years’ experience in Business Analysis in Multi-Finance Industries (Other financial industries such as Core system for Banking and BPR or Core System for insurance are also welcome)Exceptional analytical and conceptual thinking skills.The ability to influence stakeholders and work closely with them to determine acceptable solutions.Excellent documentation skills.Fundamental analytical and conceptual thinking skills.Experience creating detailed reports and giving presentations.Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)Strong written, verbal and collaboration skills
JOB DESCRIPTIONS:Design, developing, and maintaining automated test scripts for web and mobile applications using industry-standard test automation tools and frameworksExecute automated test suites for functional, and regression testingCollaborate with the team to continuously optimize and improve existing test automation scripts for efficiency and reliability.Work closely with senior Test Automation Engineers, Quality Control (Software Tester), software developers, and Product Owners to understand software requirements and ensure comprehensive test coverageActively participate in team meetings, knowledge-sharing sessions, and training programs to enhance skillsContribute to the development and improvement of QE/QA processes, methodologies, and best practicesReview and provide feedback on test plans, test cases, and other QA documentation to ensure accuracy and completenessProvide technical assistance to troubleshoot and resolve issues related to automated test scripts and testing environmentsCollaborate with the team to identify and address software defects, performing root cause analysisMaintain detailed and organized records of test results, defects, and test coverageAssist in preparing test summary reports and documentation for internal and external stakeholders
REQUIREMENTS:Bachelor’s degree in Computer Science / Information TechnologyMinimum 2-year experience in test automation development for web applicationExperience in coding using Java or JavaScript programming languageHave knowledge in using test automation tools and frameworks, such as Katalon, Appium, etcPossess basic knowledge of using SQL statements and API testing (e.g., using Postman, Swagger)Familiarity with software testing principles and methodologies is a plusKnowledge of version control systems (e.g., Git) is a plus.Strong analytical and problem-solving skills with a keen attention to detailExcellent communication skills and ability to work collaboratively in a team environmentEnthusiasm for learning and staying updated with the latest trends and technologies in software testing and test automationAble to shifting WFH and WFO in Malang
Job Descriptions:Developing and implementing web applicationsOptimizing web applicationsWrite clean, testable and maintainable codePerform unit and integration testing before launchConduct functional and non-functional testing
Qualifications:Bachelor’s Degree in Computer Science / Information System with GPA > 3,00Have experience with ASP.NET, C# .NET, SQL Server is preferredIn-depth knowledge of programming for diverse operating systems and platforms using development toolsExcellent understanding of software design and programming principlesStrong passion on IT industryUnderstand OOP Concepts is preferredA team player with excellent communication skillsSelf motivated and good attitudeHave curiosity to explore and learn new thingsFresh graduates and High School graduate are welcome to apply
ResponsibilitiesDeveloping and implementing web applicationsOptimizing web applicationsWrite clean, testable and maintainable codePerform unit and integration testing before launchConduct functional and non-functional testing
QualificationsBachelor’s Degree in Computer Science / Information System with GPA > 3,00Have experience with ASP.NET, C# .NET, SQL Server is preferredIn-depth knowledge of programming for diverse operating systems and platforms using development toolsExcellent understanding of software design and programming principlesStrong passion on IT industryUnderstand OOP Concepts is preferredA team player with excellent communication skillsSelf motivated and good attitudeHave curiosity to explore and learn new thingsFresh graduates and High School graduate are welcome to apply
ResponsibilitiesTranslate enterprise AI strategy into executable roadmapsOversee AI squads to deliver and scale AI models that drive operational and financial impact.Collaborate with business units, Data & Analytics, and Technology to embed AI solutions into business workflows.Work backwards to conceptualize and design analytic model frameworks to solve business problemsStrong communication skills to share your learnings, lead with the given strategy, get multiple stakeholders to buy into the vision and execution of the analytics roadmap
QualificationsBachelor's degree or equivalent experience in quantitative field (Statistics, Mathematics, Computer Science, Engineering, etc.)Proven expertise in AI productization, MLOps, and applied machine learningDemonstrated success in leading AI teams delivering measurable ROI and operational efficiency At least 5 years of leadership experience Proven experience to formulate data science solutions to business problemsProven ability to communicate with business and know business needsWork experience and knowledge of more than one domain is a plus - Risk Analytics, Marketing Analytics, Fraud analytics etc.Experience in Model Context Protocol is a plus
JOB DESCRIPTIONSBusiness & Strategic Leadership Menyusun arah strategis dan roadmap pengembangan bisnis agar selaras dengan visi perusahanMengembangkan dan mengeksekusi strategi go-to-market untuk layanan outsourcing, headhunting, training, dan BPOMengelola dan mempertanggungjawabkan pencapaian target revenue, gross profit, net profit, dan utilisasi resourceMengidentifikasi peluang bisnis baru, segment pasar baru, serta memperluas jaringan klien strategis di industri multifinance, banking, fintech, dan enterpriseOperational Excellence & Delivery Memastikan seluruh layanan berjalan efektif, efisien, dan memenuhi Service Level Agreement (SLA)Mengawasi end-to-end proses operasional: recruitment lifecycle, onboarding, engagement, payroll, training delivery, dan BPO operationsMengelola kapasitas talent pool dan memonitor fluktuasi kebutuhan klien untuk menjamin ketersediaan resourceMenjalankan continuous improvement terhadap SOP, metode screening, assessment, workflow operasional, dan standar kualitas Talent Acquisition & Workforce Planning Menentukan strategi pencarian dan pengembangan pipeline kandidat IT (developer, QA, PM/BA, DevOps, data, cybersecurity, dll.)Mengawasi proses screening, interview, technical testing, dan rekomendasi kandidat ke klienMemastikan kualitas lulusan training internal dan memastikan kurikulum relevan dengan kebutuhan industriMembangun kolaborasi dengan kampus, partner training, komunitas IT, dan ekosistem recruitment lainnyaClient Management & Stakeholder Engagement Menjaga hubungan bisnis jangka panjang dengan klien strategis dan memberikan dukungan atas isu eskalasiBerkolaborasi erat dengan unit Sales & Commercial untuk penawaran harga, proposal, kontrak, dan negosiasi skala besarMengarahkan tim dalam memenuhi kebutuhan klien secara responsif dan meningkatkan client satisfaction serta retentionMewakili ACE dalam pertemuan internal, eksternal, atau forum industriTeam Leadership & Performance Management Memimpin, mengarahkan, dan mengembangkan tim lintas fungsi: Sales, Recruiter, Operations, Training, dan BPO. Menetapkan KPI setiap divisi serta melakukan evaluasi kinerja bulanan dan tahunan. Memberikan coaching & mentoring untuk meningkatkan kompetensi dan produktivitas. Membangun budaya kerja berbasis kolaborasi, ownership, kecepatan, dan kualitas layanan. Reporting & Governance Menyusun dan menyampaikan laporan kinerja unit bisnis kepada Board of Management (BoM) setiap bulan. Memastikan seluruh operasional mematuhi regulasi perusahaan, legal, NDA/NCA, dan standar etika profesional. Berkontribusi dalam penyusunan budget tahunan serta memonitor realisasi biaya unit bisnis. REQUIREMENTSMinimal S1 semua jurusan; lebih disukai Manajemen, Teknologi Informasi, atau bidang terkait. S2 merupakan nilai tambah. Memiliki pengalaman 8–12 tahun di bidang: IT outsourcing / professional IT services, recruitment / head hunting tenaga IT, training / bootcamp IT, BPO atau managed services Memiliki pengalaman memimpin tim multi-fungsi minimal 15–30 orangMemahami skillset & role teknis IT (developer, QA, PM, BA, data, dsb)Pengalaman P&L management, operasional, dan pengembangan bisnis menjadi nilai tambah signifikanPengalaman hands-on di IT minimal 3–5 tahun adalah nilai plusBusiness acumen kuat dalam model outsourcing, headhunting, training, dan BPOPemahaman mendalam tentang talent supply chain dan recruitment lifecycle ITMampu membaca data operasional: utilisasi, margin, SLA, productivity, manpower planningMenguasai negosiasi, proposal management, dan client engagementStrategic thinker dengan kemampuan eksekusi kuatLeadership, coaching, dan ability to manage multi-divisional teamCommunication & stakeholder management yang sangat baikProblem solving, conflict management, dan decision-making yang cepat & tepatAdaptif terhadap perubahan dan fokus pada continuous improvement
RESPONSIBILITIESProduct & Service Ideation• Merumuskan konsep produk/jasa baru berbasis market insight• Bekerja sama dengan tim product, technology, dan business unitMarket Discovery & Insight• Melakukan riset pasar kuantitatif & kualitatif (industry, customer, competitor)• Mengidentifikasi unmet needs, pain points, dan peluang baruValidation & Experimentation• Melakukan market validation (interview, pilot project, PoC, MVP)• Mengukur product–market fit sebelum komersialisasiBusiness Case Development• Menyusun feasibility study, pricing model, dan value proposition• Menghitung potensi revenue, cost, dan risikoStrategic Recommendation• Memberikan rekomendasi go / no-go kepada manajemen• Menyusun roadmap produk/jasa baruCross-Function Collaboration• Bekerja erat dengan Marketing, Product, Technology, Finance, dan Legal• Mendukung handover ke tim Sales setelah produk tervalidasi
QualificationsBachelor's degree in Business Administration, Marketing, Finance, or a related field. A Master’s degree (MBA) is a plus5+ years of experience in business development, sales, or a related fieldProven track record of driving revenue growth and building strong client relationshipsExperience in identifying market needs for product development or sourcing from partners is a plusFamiliarity with SaaS products and proven ability to drive revenue growth in this areaAbility to analyze complex market data and develop effective strategiesExcellent verbal and written communication skillsStrong negotiation skills with a proven ability to close dealsStrong interpersonal skills to establish and maintain partnershipsUnderstanding of market trends, customer needs, and competitive landscapeAbility to manage multiple projects and prioritize tasks effectivelyProficient in using CRM software and other business development toolsResults-oriented with a proactive attitudeStrong leadership and team collaboration skillsAdaptability to work in a fast-paced and dynamic environment
