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Plaza Indonesia
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  • CRM Section Head  

    - Central Jakarta

    Key Responsibilities:Develop and execute CRM strategies to improve customer acquisition, retention, and loyalty.Manage CRM systems, ensuring accurate data, segmentation, and automation workflows.Plan and run targeted customer campaigns (email, SMS, WhatsApp, push).Analyze customer data to generate insights and improve customer lifetime value.Collaborate with marketing, sales, and customer service to enhance the overall customer journey.Develop and optimize loyalty and retention programs.Monitor campaign performance and report KPIs to management.
    Requirements:Bachelor’s degree in Marketing, Business, Data Analytics, or related field.Minimum 3 years experience in CRM, customer lifecycle, digital marketing, or related roles.Hands-on experience with CRM platforms (Salesforce, HubSpot, Zoho, Dynamics, etc.).Strong understanding of CRM systems and customer databases.Proficiency with analytics tools (Excel, Google Analytics, Power BI/Tableau).Knowledge of automation workflows, customer journey mapping, and segmentation strategies.Ability to interpret customer data and translate insights into actions.Experience with loyalty program management.Background in e-commerce, SaaS, retail, fintech, or similar industries.Strong analytical and problem-solving abilities.Excellent communication and cross-functional collaboration skills.Project management capability and attention to detail.Customer-centric mindset with strategic thinking.

  • General Manager Information Technology  

    - Jakarta Metropolitan Area

    General Manager Information Technology position is created to manage both day-to-day activities of IT in the whole company, as well as creating & implementing the corporate IT strategy for subsidiary companies.
    Main responsibilities include:To research, analyze and develop the IT strategy implementation in line with the company directions and visionTo monitor the execution of the strategic implementation in accordance to the direction from top managementTo manage all IT infrastructure & applications used in corporate & subsidiary companies and ensure the high performance of IT systemResponsible in setting and managing IT processes and procedures through-out the company and its group subsidiariesTo continuously develop and upgrade the IT application & system capacity in line with the business growth and aspirationTo govern project implementations across sections within ITLead and manage IT resources to support day-to-day IT activities and project implementationBridge the need of business users and the actionable IT implementation, in both hardware, software, and servicesLiaise with 3rd party vendors for hardware and software services to ensure business continuity
    Requirements:Bachelor Degree or higher in Information System or Computer ScienceExperiences min.10 years, preferably in IT / Retail / Property industryExperience and knowledge in ERP Application/system is a must

  • Leasing Mall Manager  

    - Jakarta Metropolitan Area

    Job Responsibilities:Responsible to fill up all vacant space of assigned floors/projects as per set Work/Tenant Mix Plan by Management within the targeted time frameResponsible to renew all expiring tenants of assigned floors/projects timelyResponsible for operational excellence of Leasing business process
    Job Requirements:Bachelor degree or higher from Business Management/MarketingMin. 5 years of working experience in Mall Shopping Centre with significant experience as Leasing ManagerAble to work with sales targetStay updated with lifestyle trendGood attention to details

  • Accounting Staff  

    - Central Jakarta

    Job Description
    Provide Service Charge Report that includes detail of transaction Ensure transaction has used correct account code and department codeStock opname on inventory and warehouseResponsible for reval transaction, interest rate, and time deposit Preparation of notes to Financial StatementMonthly coordination on actual or accrued expense
    SpecificationExperience min. 2 years in accounting preferably in Retail industryBachelor Degree in Accounting

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