RM Hybrid will be responsible to manage portfolio funding and develop the growth number of new customer, as well as the growth of Fee Base (Investment & Bancassurance).Focus for retail customer, the ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be be comfortable creating financial plans and cross checking work to ensure complete accuracy of information.
Requirements:Minimum 2 years of working experience as Funding MarketingUnderstanding of banking products, including investment and insurance products.Possess effective communication with good interpersonal skill, create and maintain great network, also result oriented.Indepth knowledge within Financial Market, Capital Market and Global Financial Market.Certified AAJI and WAPERD/WPPE will be prioritizedExcellent interpersonal skillsPlacement at Palembang
Credit Documentation Unit (CDU)Perform verification of the completeness of credit documentation and collateral binding requirements, including preparation and validation of credit document checklists.Conduct analysis of Articles of Association for corporate debtors (Limited Liability Companies) and prepare legal minutes/summary.Execute the credit and collateral binding process in accordance with applicable legal and internal procedures within the lending process.Prepare simple legal opinions related to credit documentation and collateral matters.Monitor notary outstanding documents (TBO) and ensure timely completion and submission.Review credit agreements and collateral binding documents to ensure accuracy and compliance.Handle the roya process (release of mortgage/encumbrance) in accordance with applicable regulations and procedures
Qualifications/RequirementsPreferably holds a Bachelor’s degree in Civil Law (Hukum Perdata).Strong knowledge of credit legal documentation, collateral binding, and loan agreement structures.Familiarity with legal aspects of corporate documents, including Articles of Association and corporate legal review.Experience in reviewing credit agreements, collateral binding documents, and preparing simple legal opinions.Knowledge of notary documentation processes, including monitoring outstanding notary documents (TBO) and roya process.for Region East Java (Surabaya, Kediri, and surrounding)
RM Hybrid will be responsible to manage portfolio funding and develop the growth number of new customer, as well as the growth of Fee Base (Investment & Bancassurance).Focus for retail customer, the ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be be comfortable creating financial plans and cross checking work to ensure complete accuracy of information.
Requirements:Minimum 2 years of working experience as Funding MarketingUnderstanding of banking products, including investment and insurance products.Possess effective communication with good interpersonal skill, create and maintain great network, also result oriented.Indepth knowledge within Financial Market, Capital Market and Global Financial Market.Certified AAJI and WAPERD/WPPE will be prioritizedExcellent interpersonal skillsPlacement at Medan
AppraisalResponsible for performing appraisal functions in accordance with consistent work standards, ensuring adherence to TAT/SLA/SLI and compliance with applicable credit policies related to collateral valuation.Conduct City Planning/Zoning checks (Advis Planning) and coordinate with MAPPI, KJPP, and other relevant institutions/agencies regarding asset/collateral valuation for the Bank.CAC (Credit Administration & Custody)Follow up on insurance policies from partner insurance companies and brokers, including monitoring policy renewals to ensure continuous coverage compliance.Perform custodial duties for credit files and original collateral/legal documents in accordance with established SOPs.Manage administrative processes related to document borrowing, permanent release, and preparation of supporting forms/documents such as STTJ, BAST, SKL, and other related documentation.
Placement:Head Office: JakartaRegion East Java: Surabaya, Kediri and surrounding
Qualifications & RequirementsAppraisalBachelor’s degree in Civil Engineering, Architecture, Property Management, Finance, Principal Law or a related discipline.Experience in asset/collateral valuation, property appraisal, or credit collateral assessment.Understanding of valuation standards and coordination with external appraisal institutions (e.g., KJPP/MAPPI).Familiar with city planning/zoning checks and property-related regulatory requirements.Strong analytical capability in assessing asset value and risk exposure.CAC (Credit Administration & Custody)Experience in credit administration, document custody, or operational support in banking.Strong administrative and documentation management skills, particularly in handling original legal and collateral documents.Familiar with insurance documentation and policy monitoring/renewal processes.Experience in managing document release, borrowing administration, and preparation of operational forms (e.g., STTJ, BAST, SKL).High level of accuracy, organization, and compliance with SOPs in document handling and storage.
Management Development Program (MDP SME) is a development program aimed best graduates to provide opportunities and banking careers acceleration, especially in SME, Commercial and Consumer line of Business in Maybank. Graduates developed to contribute revenue and potentially have a future as a leaders.
The program provides thorough banking training and exposure to young talent, preparing them to take Maybank Indonesia to the next level of performance. Graduates from this program will have the ability to become future bank leaders.
RequirementBachelor's degree in business management, marketing, accounting, or any major from reputable university (minimum GPA of 3.00 scale 4)Excellent networking skillExcellent analytical thinking, tenacious, target-orientedExcellent communication and interpersonal abilitiesPassionate in Sales & MarketingReady to placement at Banjarmasin branch
Management Development Program (MDP SME) is a development program aimed best graduates to provide opportunities and banking careers acceleration, especially in SME, Commercial and Consumer line of Business in Maybank. Graduates developed to contribute revenue and potentially have a future as a leaders.
The program provides thorough banking training and exposure to young talent, preparing them to take Maybank Indonesia to the next level of performance. Graduates from this program will have the ability to become future bank leaders.
RequirementBachelor's degree in business management, marketing, accounting, or any major from reputable university (minimum GPA of 3.00 scale 4)Excellent networking skillExcellent analytical thinking, tenacious, target-orientedExcellent communication and interpersonal abilitiesPassionate in Sales & MarketingReady to placement at Pontianak branch
Appraisal Officer (Head Office & Jatim area)The Appraisal Officer is responsible for conducting independent and objective valuations of collateral assets, primarily properties, to support lending decisions and ensure compliance with internal policies and regulatory standards for collateral purposes (mortgage, SME, and commercial lending).Perform site visits and physical inspections to assess property condition, location, and marketability.Analyze market data, comparable sales, and industry trends to determine fair market value.Prepare comprehensive appraisal reports in accordance with internal standards and regulatory requirements.Ensure accuracy and completeness of valuation documentation and supporting data.Collaborate with Credit, Risk, and Business Units to support loan approval processes.Conduct property valuations for collateral purposes (mortgage, SME, and commercial lending).Perform site visits and physical inspections to assess property condition, location, and marketability.Analyze market data, comparable sales, and industry trends to determine fair market value.Prepare comprehensive appraisal reports in accordance with internal standards and regulatory requirements.Ensure accuracy and completeness of valuation documentation and supporting data.Collaborate with Credit, Risk, and Business Units to support loan approval processes.Review and validate appraisal reports from third-party appraisers (if applicable).Monitor collateral value trends and provide insights on potential risks.Ensure compliance with applicable regulations, policies, and valuation standards.Support audit processes by providing required documentation and clarification.
QualificationsMinimum 2–5 years of experience in property appraisal, valuation, or related roles in banking or financial institutions.Certified Appraiser (e.g., MAPPI certification or equivalent) is highly preferred.Strong understanding of property valuation methods (market approach, cost approach, income approach).
RequirementsStrong analytical and valuation skills with attention to detail.Ability to interpret legal documents related to property (land certificates, permits, ownership documents).Good knowledge of property market trends and economic factors affecting valuation.Familiarity with banking credit processes and collateral requirements.Strong report writing and documentation skills.Proficiency in Microsoft Office (especially Excel) and appraisal tools/software.Good communication and stakeholder management skills.High level of integrity, objectivity, and professional judgment.Willingness to travel for site inspections when required.
Reconciliation SpecialistPerform reconciliation, monitoring, and reporting of 92 Chart of Accounts (COA) (including intermediary accounts, other receivable accounts, and other payable accounts) used in credit card, debit card, and unsecured loan (personal loan) businesses. This includes credit card billing and unsecured loan transactions (both on-balance sheet and off-balance sheet), covering customer transaction activities, installment transactions, and credit card transactions used in e-commerce and other channels.
Qualifications & RequirementsBachelor’s degree in Accounting, Finance, Economics, or a related field.Minimum 2–5 years of experience in reconciliation, finance operations, or banking operations.Strong understanding of accounting principles and financial reconciliation processes.Experience in banking systems, payment systems, and general ledger reconciliation is preferred.Strong analytical and problem-solving skills with high attention to detail.Ability to identify discrepancies and perform root cause analysis.Good understanding of banking products (loans, deposits, payments, treasury products).Familiarity with regulatory and compliance requirements in the banking industry.Proficiency in Microsoft Excel and reconciliation tools/systems.
CX Delivery & Improvement SpecialistConduct service socialization, monitoring, refreshment sessions, and service development programs for branch frontliners (Customer Service, Teller, Security, Branch Convenience, and ATM) across all banking networks, including Conventional, Sharia, and Premier segments.Support the improvement of service quality within Customer Care by implementing service awareness programs, monitoring service delivery, conducting refreshment training, and collaborating with related units to ensure service standards, staff capabilities, and resolution of customer pain points meet established targets.Identify customer pain points across multiple channels, including walk-in channels, digital channels, and Customer Contact Center (CCC).Develop improvement recommendations and coordinate cross-functionally with relevant business units to ensure effective implementation of customer experience enhancement initiatives.
Qualifications & RequirementsMinimum 5-7 years of experience in Customer Experience (CX), Service Quality, Customer Care, or Service Improvement roles, preferably in the banking or financial services industry.Strong understanding of customer journey, service excellence frameworks, and CX improvement methodologies.Experience in service program development, training facilitation, or service monitoring is an advantage.Familiarity with omnichannel customer service environments (branch, digital, and contact center).Strong analytical skills with the ability to identify customer pain points and translate them into actionable improvement initiatives.Excellent communication and presentation skills, with the ability to conduct service socialization and training sessions.Strong stakeholder management and cross-functional coordination skills.Proactive, detail-oriented, and capable of managing multiple initiatives simultaneously.Strong problem-solving skills with a customer-centric mindset.
Relationship Officer (RO) bertanggung jawab untuk mengelola dan mengembangkan portfolio SME Lending. RO mempunyai tanggung jawab maintain account handling sesuai jumlah portfolio yang telah ditentukan.
· Prospecting & Follow-Up calon debitur· Secara pro-aktif berupaya mendapatkan calon debitur baru maupun referral, dan membuat list customer potensial (pipeline) yang akan di prospek.· Membuat call report/ progress report atas kegiatan prospecting dan/atau proses pengajuan kredit· Melakukan marketing call dan call visit terhadap debitur prospek serta menggali kebutuhan nasabah tersebut.· Menginformasikan kepada calon debitur atas fasilitas kredit & produk perkreditan· Menginformasikan kepada calon debitur perihal persetujuan atau penolakan atas fasilitas kredit yang diajukannya· Proposal Kredit· Verifikasi· Maintenance· Cross Selling & Up Selling· Transaksi· Monitoring· Self Management
Requirements :· Sarjana S1 dari segala jurusan· Pelatihan untuk menunjang pekerjaan· Selling skill, Analisa kredit, Pengetahuan perkreditan· Pengetahuan/Keahlian Teknis· Credit management· Kompetensi/Perilaku (soft skill)· Negotiation· Integrity
