Key Responsibilities:
1. User incentive related promotion mechanic design: Manage the periodic strategy, setup and maintenance of FSM (Free Shipping Max) including configuring voucher rules, adjusting thresholds, and allocating budgets to ensure target driven within timely and error-free launch.2. Dynamic Rule Optimization: Execute dynamic rule adjustments within the system based on business objectives (e.g., GMV, Unit Economics), such as setting differentiated free shipping thresholds for specific countries or product categories.3. Product Collaboration & Testing: Collaborate with Product and R&D teams to test new features (e.g., dynamic logistics routing, merchant self-service tools), ensuring they meet business expectations and are launched smoothly.4. Data Monitoring & Issue Resolution: Establish and maintain daily data dashboards to monitor key metrics—including subsidy burn rate, redemption rate, ROI, and UE performance—across various countries and categories, with the capability to rapidly identify and diagnose issues.5. Data Analysis & Reporting: Utilize SQL to extract foundational data and generate daily/weekly reports, providing accurate data support for senior leadership decision-making.6. Logistics Coordination: Liaise with the Logistics team to synchronize changes in shipping lane costs and adjust front-end subsidy strategies accordingly.
Job Requirements:1. Educational Background:Bachelor's degree or above preferred. Majors in Statistics, Mathematics, Computer Science, E-commerce, or related fields are highly desirable.
2. Data Processing Skills:-Advanced Excel Proficiency: Mastery of Pivot Tables, VLOOKUP, IF functions, and other essential formulas is mandatory.-SQL Querying: Foundational SQL skills required; must be able to independently write queries using SELECT, JOIN, GROUP BY, etc., for data extraction.-BI Tools: Prior experience with Business Intelligence tools (e.g., Tableau, PowerBI, Looker) is a plus.
3. Language Proficiency: -Fluent in English (listening, speaking, reading, and writing);-Must be capable of reading English product documentation, drafting -professional emails, and thriving in a cross-border communication environment.
4. Personal Attributes:-Strong Sense of Responsibility: Accountable for data accuracy and outcomes. Capable of maintaining composure under high pressure during major sales promotions to ensure zero-error delivery.-Logical & Closed-Loop Thinking: Proactive problem-solver who takes ownership. Able to execute a full closed-loop process: "Identify Issue -> Analyze Root Cause -> Propose Solution -> Validate Results."-Business Acumen: Basic understanding of e-commerce promotional mechanics (e.g., discounts, free shipping thresholds, coupons) with the ability to quickly grasp complex business logic.-Communication & Collaboration: Outgoing personality with active listening skills. Able to communicate effectively with colleagues across diverse functions including Product/R&D, Logistics, and Finance.
5. Preferred Qualifications (Bonus Points):-Hands-on experience with backend operations of e-commerce platforms such as Shopee, Lazada, or TikTok Shop.-Hybrid background in "Operations + Data," or prior internship experience in operations roles at top-tier internet companies.
Manage and develop the affiliate marketing program for B2C business, driving partner acquisition and increasing brand awareness in the Indonesia.Identify, negotiate, and establish partnerships with relevant affiliate networks, influencers, and content sites to expand the reach of the affiliate channel.Create and execute promotional strategies, including tracking codes, special offers, and campaigns to maximize affiliate performance and ROI.Monitor and analyze affiliate performance data, providing regular reports and insights to optimize campaigns and inform future strategies.Collaborate with cross-functional teams, including marketing, creative, and product, to ensure timely and effective communication of campaign details and assets.Act as a point of contact for internal and external stakeholders, addressing inquiries and resolving issues promptly.
Job Requirements:Bachelor's degree in Marketing, Communications, or a related field.Above five years of experience in, preferably in the e-commerce industry.Solid understanding of digital marketing channels, tracking tools, and performance metrics to measure campaign effectiveness.Strong networking and negotiation skills, with the ability to establish and maintain relationships with key affiliate partners.Effective communication and collaboration skills to work closely with internal teams and external partners, ensuring alignment on goals and objectives.Fluent in Indonesian and English, with excellent written and verbal communication skills.Proven ability to manage multiple projects simultaneously, meet deadlines, and adapt to a fast-paced, dynamic environment.Ablility to crunch data via excel for analyzing is needed OR plus point
Job Description：Manage the monthly closing for accounts and preparation of annual financial reports supporting all stakeholders within or outside of Financeo review of journal entries for accruals, revenue recognition and preparation of variance analyseso timely submission of accurate monthly reporting deliverables to Regional Financeo provide coaching and guidance to team members in terms of accounting expertiseo Manage Accounts Payable, Accounts Receivable and General Ledger team:o optimize processes and performanceo ensure full Balance Sheet justification as a key measurable KPIo Work closely with Finance Business Partners, supporting and providing accounting advice on business initiatives, accounting changeso Ensure an effective and efficient control environment in line with SOX standards and compliance with financial policies and procedureso Support external and internal audit and ensure implementation of agreed upon recommendations resulting from the audit findingso Motivate and develop team memberso be proactive to ensure a culture of trusto provide opportunity to grow, demonstrate career path plans and development planso Work collaboratively with Regional Finance for appropriate accounting treatment for transactions and events which require the application of significant professional judgmento On ad hoc basis, participate in projects and support the business and finance activities including system implementation and process standardization
Job Requirement：o Bachelor degree in Accounting, or higher. At least 12 years work experience in finance/accounting department, of which at least 8 years in Managerial level or more.• Mix of private + public accounting background preferred and Experience working in a large, multinational company is advantage.• Audit background and SAP experience is highly desirable.• Has a solid understanding of accounting principles and financial reporting and can participate in a broad spectrum of accounting/financial reporting responsibilities.• Excellent technical knowledge both accounting and tax. A solid understanding of the activities performed in the entire finance function• Strong oral and written communication skills (Fluent in English is a must), the ability to conduct meetings and present ideas to groups of colleagues.• Understands internal control principles and experience in risk and control identification• Knowledge and experience in SAP/ Oracle is mandatory• Advanced knowledge in Excel and/or SQL is an advantage• Strong analytical & problem-solving skills and detail oriented• Demonstrates ability to build strong relationships with stakeholders, humble and challenging mindset• Able to manage multiple priorities and demonstrate flexibility as priorities change• Ability to work within tight timeframes
Job Description:This role is a Financials Planning and Analysis role which will be closely interacted with different key stakeholders. And at the same time will also closely collaborate with internal finance team (FP&A, controller/accounting team, tax and treasury, procurement team). This role is a single contributor role with very dynamic stakeholders and project to be well managed.
As a Financial Planning & Analysis at Lazada Indonesia, the role is to provide support and advice to business from a financial perspective. The role will have high level responsibilities as follows:1) Business partnering: Partner and advise Business Unit management in driving cost efficiency and optimization2) Performance management: support key stakeholders on overall financials business performance, support key initiatives, and projects3) Reporting and analysis: Weekly, Monthly, Quarterly, Annual Forecasting with gap variance analysis to give valuable insights to the business
Detail Responsibilities:1. Manage yearly budget process, quarterly, monthly and weekly rolling forecast by closely working with larger finance team and respective business partner, assess reasonableness of bottom-up proposal to ensure it's align with Company strategy/ goal and overall resource pool target2. Analysis on overall monthly financial performance and prepare variance gap analysis on the financials forecast3. Manage monthly closing cadence, hand-in-hand review with accounting and FBP, coordinate across function to ensure completeness and accuracy of financial numbers, robust review on management report, raise red flag for significant deviation on KPI4. Close monitoring of overhead performance, ensure efficiency and reasonableness of overhead spending, acts as business partner for IT HR Procurement and admin team5. Manage non FTE budget monitoring and performance, drive non-FTE efficiency6. Liaison with Regional FPA and other regional function such as marketing, accounting, tax as needed7. Work with the bigger finance team including Accounting, FBP for other business functions, FP&A etc. to drive the full P/L together
Job Requirement:1. Bachelor’s degree in Finance/Accounting2. More than 5 years of working experience in finance analytics/business partner and accounting/consulting experience is a plus3. Good with reading numbers, attention to detail and strong analytic is a must4. Good working skill in excel, power point, and SAP/Anaplan.5. Able to deal effectively and communicate clearly with colleagues across multi-cultural backgrounds. Can articulate well with senior management team.6. Have high curiosity, good time management, independent, able to deal with ad-hoc work request7. Team player, able to work under pressure with tight timeline/due date
Requirements/Qualifications (good to have):1. Experience in working with large data set (preferable knowledge of one or more of the following: Qlik, Tableau, PowerBI)
Job Description:This role is a finance commercial business partners which will be closely interacted with key commercial business partner stakeholders. And at the same time will also closely collaborate with internal finance team (FP&A, controller/accounting team, tax and treasury, procurement team).This role is a single contributor role with very dynamic stakeholders and project to be well managed.As a Finance Business Partner at Lazada Indonesia, the role is to provide support and advice to business from a financial perspective. The role will have high level responsibilities as follows:1) Business partnering: Partner and advise Business Unit management in driving business and financial performance2) Performance management: support BU to manage performance of BU, support key initiatives, and projects3) Reporting and analysis: Report and benchmark BU performance across countries4) Projects: Drive finance and planning projects (eg process improvement, automation, etc.)
Business Partnering- Drive monthly BU performance dialogue with BU management. Provide insightful, timely and value-added input on key financial topics- Track performance of sellers for standard schemes: Commission rebate, Exclusivity Build dashboard for Brands ROI on platform for performance review to facilitate business decision
Performance management- Supporting key initiatives of brand days, super brand days, super new openings. Review R&O relating to brand investment and growth- End to end partnering in business strategic planning in assortment planning, pricing and promotional activities.- Develop and maintain monthly, quarterly P&L analysis by total company & BUs level to identify Risks & Opportunities- Take lead finance side to advise biz team on new campaign initiatives by working with related Finance function (Tax, Accounting and Treasury), Review contract from Finance perspective
Reporting and analysis- Provide timely and accurate analysis of budgets, forecasts and actuals- Partner Finance Controllership team on P&L and B/S management- Establish and monitor Key Performance Indicators (KPI) for the BU- Any other ad-hoc function assigned by the Management
Job Requirements:-Bachelor's degree (knowledge on Finance/Accounting or related filed)-Minimum 5 years of relevant experience in finance business partnering role.-Strong analytical skills and ability to translate complex financial information into actionable insights.-Team player who works well with under pressure and tight deadlines and ad-hocs stuffs.-Strong business acumen with structured analytical and numerical thinking framework-Excellent communication skills, with ability to effectively present financial information to non financial stakeholders-Meticulous, great attention to detail, good-time management and possess high level of initiative and integrity.-Interest in e-commerce business with agile, fast paced and dynamic working environment-Proficiency in Microsoft Office, especially Excel and Power Point, data query and coding. Ability to query large amounts of data via SQL is a preferably added value capability.-Ability to speak and write fluently in English and Bahasa Indonesia
Requirements/Qualifications(good to have):-System savvy (preferably knowledge of SQL, Visual Basic, C++, Python)-Experience in working with large data set (preferable knowledge of one or more of the following: Qlik, Tableau, PowerBI)
Key Responsibilities:Campaign Configuration & Maintenance: Manage the daily setup and maintenance of FSM (Free Shipping Module) marketing campaigns, including configuring coupon rules, adjusting thresholds, and allocating budgets to ensure timely and error-free launch.Dynamic Rule Optimization:Execute dynamic rule adjustments within the system based on business objectives (e.g., GMV, Unit Economics/UE), such as setting differentiated free shipping thresholds for specific countries or product categories.Product Collaboration & Testing: Collaborate with Product and R&D teams to test new features (e.g., dynamic logistics routing, merchant self-service tools), ensuring they meet business expectations and are launched smoothly.Data Monitoring & Issue Resolution: Establish and maintain daily data dashboards to monitor key metrics—including subsidy burn rate, redemption rate, ROI, and UE performance—across various countries and categories, with the capability to rapidly identify and diagnose issues.Data Analysis & Reporting: Utilize SQL to extract foundational data and generate daily/weekly reports, providing accurate data support for senior leadership decision-making.Logistics Coordination: Liaise with the Logistics team to synchronize changes in shipping lane costs and adjust front-end subsidy strategies accordingly.
Job Requirements:Educational Background:Bachelor's degree or above preferred. Majors in Statistics, Mathematics, Computer Science, E-commerce, or related fields are highly desirable.
Data Processing Skills:Advanced Excel Proficiency: Mastery of Pivot Tables, VLOOKUP, IF functions, and other essential formulas is mandatory.SQL Querying: Foundational SQL skills required; must be able to independently write queries using SELECT, JOIN, GROUP BY, etc., for data extraction.BI Tools: Prior experience with Business Intelligence tools (e.g., Tableau, PowerBI, Looker) is a plus.
Language Proficiency:Fluent in English (listening, speaking, reading, and writing);Must be capable of reading English product documentation, drafting -professional emails, and thriving in a cross-border communication environment.
Personal Attributes:Strong Sense of Responsibility: Accountable for data accuracy and outcomes. Capable of maintaining composure under high pressure during major sales promotions to ensure zero-error delivery.Logical & Closed-Loop Thinking: Proactive problem-solver who takes ownership. Able to execute a full closed-loop process: "Identify Issue -> Analyze Root Cause -> Propose Solution -> Validate Results."Business Acumen: Basic understanding of e-commerce promotional mechanics (e.g., discounts, free shipping thresholds, coupons) with the ability to quickly grasp complex business logic.Communication & Collaboration: Outgoing personality with active listening skills. Able to communicate effectively with colleagues across diverse functions including Product/R&D, Logistics, and Finance.
Preferred Qualifications (Bonus Points):Hands-on experience with backend operations of e-commerce platforms such as Shopee, Lazada, or TikTok Shop.Hybrid background in "Operations + Data," or prior internship experience in operations roles at top-tier internet companies.
As our Head of Retail Operations based in Jakarta, you will be the driving force behind Lazada Indonesia Retail excellence, ensuring our business operates with discipline, efficiency and impact.Your mission is to elevate and strengthen our resilient Retail operations backbone that transformscomplexity into clarity, balancing profitability with agility to enable sustainable growth and deliver an outstanding customer experience.
In this role, you will lead cross-functional teams and initiatives across eight core pillars:Retail Excellence & Governance | Sales Planning & Inventory Management | Supply Chain &Procurement | Inventory & Risk Management | Online Store Operations & Content | Pricing Strategy & Operations | Local Capability & Cross-Functional Collaboration | Ad-Hoc Project Driver
You will shape end-to-end processes, safeguard profitability and drive operational resilience, whileensuring seamless delivery across our Retail organization. Beyond local execution, you will collaborate with Regional counterparts to align frameworks, implement system enhancements and contribute to best practices that elevate Lazada’s Retail performance across markets.This is a highly strategic yet hands-on leadership position, offering the opportunity to scale capabilities, strengthen governance and deliver measurable impact across one of the fastest-growing online Retail organizations in Southeast Asia.
Key Pillars of the Role
Retail Excellence & GovernanceAs Retail Platform Owner, you drive operational excellence, ensuring system optimization, compliance and profitability. You strengthen SOPs, audit readiness and P&L alignment while leading governance reviews and cross-functional coordination to embed transparency, efficiency and sustainable growth.
Sales Planning & Inventory ManagementYou lead accurate, insight-driven GMV and profitability forecasts aligned with commercial goals while balancing ambition with market realities. The team optimizes inventory to protect working capital, minimize stockouts and reduce expiry risks, ensuring strong planning, healthy inventory and scalable retail growth through close cross-functional collaboration.
Supply Chain & ProcurementOverseeing end-to-end procurement and supply chain flows, you ensure reliable stock availability,efficient fulfillment and cost efficiency. By improving purchasing, logistics and reverse processes, you strengthen working capital, supplier partnerships and operational efficiency to deliver consistent and profitable outcomes.
Online Store Operations & ContentResponsibility extends to online store and content operations, ensuring SKU accuracy, on-brand visuals and smooth user experience. In partnership with Commercial and Design teams, content quality, process efficiency and IM Chat performance drive best-in-class retail experience and customer satisfaction.
Pricing Strategy & OperationsYou own the local pricing strategy, balancing competitiveness with profitability. Through data-driven pricing reviews, automation and clean intelligence, your team ensures market relevance and operational discipline. You collaborate cross-functionally to sustain efficient, accurate and profitable pricing execution.
Local Capability & Cross-Functional CollaborationYou build local retail capabilities through best practice sharing, training and process standardization.By identifying skill gaps and driving knowledge transfer, you elevate team performance and alignment across Finance, Logistics and Platform teams, fostering collaboration, clarity and execution excellence.
Ad-Hoc Project DriverYou lead or contribute to cross-functional projects that drive measurable value, whether by supporting Retail initiatives beyond your core responsibilities, enhancing user experience, building resilience, enabling innovation or identifying performance improvement opportunities.Our progressive Retail team culture encourages every member to take on strategic projects as a way to learn, add value and deliver impact in varied and meaningful ways across our Business Unit.
What Success Looks LikeIn your first 6–12 months, you will establish yourself as a trusted leader of our Retail operations, ensuring stability while driving measurable improvements across key functions:✓ Achieve measurable gains in our end-to-end sales plan execution accuracy✓ Strengthen procurement performance to deliver stronger efficiency and supply reliability✓ Elevate operational governance through enhanced SOPs and consistent compliance across Retailfunctions✓ Successfully drive our ongoing shift to algorithm-driven pricing✓ Build collaborative partnerships with Commercial, Finance, Warehouse and Logistics teams✓ Integrate our front-end functions to deliver a more seamless, customer-focused journey
What You BringThe ideal candidate is a driven strategic thinker with a solution-oriented, hands-on mindset, ready to elevate and strengthen this role within our experienced Retail operations team. You thrive in dynamic, cross-functional environments, navigate ambiguity with confidence, and are unafraid to roll up your sleeves to deliver results.You bring proven leadership experience with the ability to coach, develop and empower the managers under your responsibility across their day-to-day activities as well as their growth path in their career.With strong analytical curiosity and a deep sense of ownership, you guide your teams’ members with clarity, foster accountability and translate data-driven insights into actionable initiatives.
Qualifications➢ Bachelor’s or Master’s degree in Business, Supply Chain, Finance or related fields➢ 10+ years of experience in Retail, FMCG or e-commerce across operations or sales planning; multi- domain exposure strongly preferred➢ Leadership experience in managing small to medium-sized teams across diverse operationsfunctions, with a proven ability to grow and develop direct managers➢ Strong track record of delivering results in dynamic, fast-paced and ambiguous environments with sharp attention to detail and strong analytical capabilities➢ Excellent communication and stakeholder management skills, with the ability to align and influence across all functions and levels➢ Skilled at translating complex data into clear visualizations and compelling stories, deliveringimpactful presentations to leadership and enabling informed decision-making➢ Solid expertise in Sales & Operations Planning (S&OP), including demand forecasting and inventory management with the ability to translate data, seasonality, promotions and market insights into accurate, actionable sales plans➢ Ability to guide supplier management and procurement processes, ensuring effective performance oversight, timely issue handling and alignment with logistics and warehouse operations.➢ Capability to manage SOP reviews, training initiatives and reporting frameworks, supportingconsistent governance and scalable operations➢ Advanced proficiency in Excel, working knowledge of SQL is a plus➢ Fluency in English and Bahasa Indonesia is required
Key Responsibilities:1. Platform Live Streaming OperationsDevelop and execute live streaming strategies to optimize user engagement, conversion rates, and GMV.Design structured live calendars for top-tier accounts, ensuring fixed scheduling and content consistency.Monitor real-time performance metrics (e.g., watch time, CTR, GMV per live session) and provide actionable insights for optimization.
2. KOL (Key Opinion Leader) Operations ManagementIdentify, onboard, and manage high-performing KOLs in Indonesia (e.g., beauty, fashion, lifestyle niches).Establish KOL evaluation criteria (e.g., audience demographics, conversion rates, content quality) to ensure alignment with platform goals.Coordinate content creation and live streaming schedules with KOLs to maximize reach and ROI.
3. Live Agency BD & PartnershipsBuild and maintain relationships with live streaming agencies, production studios, and content creators.Negotiate cooperation models (e.g., revenue-sharing, fixed fees) and draft collaboration agreements.Explore cross-platform synergies (e.g., TikTok, Instagram) to expand live streaming reach.
4. Data-Driven OptimizationAnalyze live streaming performance using tools like internal dashboards, or BI tools (e.g., Looker, Tableau).Conduct A/B testing on live formats, incentives, and content to identify best practices.Collaborate with product/marketing teams to integrate live streaming features (e.g., flash sales, interactive widgets).
Requirements:1. Experience & Skills5+ years in live streaming operations, e-commerce, or digital marketing, preferably in Indonesia or Southeast Asia.Proven track record in KOL management and agency partnerships in the Indonesian market.Strong understanding of Indonesian consumer behavior, cultural nuances, and country regulations (e.g., content compliance).Excellent data analysis skills (Excel, SQL, Google Sheets) and familiarity with live streaming platforms (e.g., Shopee Live, Tokopedia Live).
2. Language & CommunicationFluent in Indonesian and English (written and verbal).Strong cross-cultural communication skills to work with KOLs, agencies, and internal teams.
3. Personal AttributesResult-driven with a focus on GMV growth and user engagement metrics.Proactive problem-solver and strategic thinker in a dynamic startup environment.Self-starter with the ability to prioritize tasks in a fast-paced setting.
Responsibilities:1.Strategic Program Design & PlanningPartner with business leaders and HR Business Partners to identify skill gaps and development needs through surveys, interviews, and performance data analysis,in order to design and maintain clear models of the skills, knowledge, and behaviors required for success in various roles. Create comprehensive development programs for different employee segments, such as new hires (onboarding), high-potentials, emerging leaders, and senior leaders.
2. Program Implementation & FacilitationManage Logistics: Oversee the scheduling, registration, and communication for all training and development initiatives.Facilitate Training: Directly deliver workshops and training sessions (if applicable) on topics like leadership, communication, and performance management.Manage Vendors & Platforms: Identify and manage relationships with external training providers, coaches, and consultants. Administer the Learning Management System (LMS)
3.Measurement & Continuous Improvement-Measure the effectiveness and ROI of development programs using metrics like participation rates, employee engagement scores, skill proficiency improvement, and internal promotion rates.-Systematically collect and analyze feedback from participants and their managers to continuously improve program quality.- Prepare and present regular reports to leadership on the progress and business impact of talent development initiatives.
Requirements:1. Bachelor's degree and above.2. 10+ years experience in HR field ( minimum 5 years in COE OTD/L&D).3. Have knowledge and relationship with many good quality vendor L&D4. Fluent in English since we will collaborate with other countries colleague.6. Experience in MNC & tech companies is a plus.7. High spirit and no issue as IC(Individual contributor).
