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Kozystay
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  • Sales (Hospitality Industry)  

    - Denpasar

    Kozystay is a hospitality technology start-up with a mission to redefine the hospitality industry, starting from Indonesia. We provide high quality spaces for the next generation guests, offering the best of homes and hotels, suitable for short term, extended, and long term stay. Kozystay provides premium end-to-end property management, capitalizing technology to streamline operational processes.Kozystay is looking for driven and passionate individuals to join the team. We offer fast career progression opportunity, high performing environment, and good company culture. We are currently looking for a Sales for Bali Office who will help us with our day-to-day operations.
    Responsibilities:Lead sales through pro-active direct sales with corporates and/or foreign embassiesDevelop marketing plan and creative campaigns to increase revenueMaximize revenue and property occupancy through seasonality analysis, identifying new sales channels, etcEvaluate trends in the economy and hospitality industryCreate and maintain relationships with travel agents, corporate/embassies and guestRequirements:Minimum working experience of minimum 2 yearsPrior experience in sales & hospitality industryHaving experience in 4 or 5 stars hotel is preferableSociable and outspokenFlexible working hours, willing to work during weekend and public holidayWilling to work under pressure in a dynamic and fast pace environmentFluency in English and Bahasa Indonesia

  • Finance Account Receivable Associate  

    - Jakarta

    Kozystay is a fast-growing hospitality company offering premium, fully-furnished apartments for short and long-term stays. We are committed to providing a seamless and comfortable living experience for our guests while maintaining high operational standards.
    We are looking for a detail-oriented and proactive Accounts Receivable to manage our receivables and ensure smooth financial operations.
    Responsibilities:Oversee the entire accounts receivable (AR) process, ensuring accuracy and efficiency.Monitor and maintain aging balances while managing collections to minimize outstanding payments.Handle the monthly AR closing process and support other finance-related tasks.Prepare weekly, monthly, and annual AR reports, including aging analysis and collection performance insights.Ensure accurate and timely invoicing and payment processing.Reconcile accounts receivable records with financial statements to ensure consistency.Collaborate with internal departments to resolve billing discrepancies and improve AR processes.Assist in developing and improving AR policies and procedures to enhance efficiency.

    Requirements:Minimum Bachelor’s degree in Accounting & FinancePreferably 2 years of experience in Finance AR, hospitality industries is a plusProficiency in Microsoft Excel and other relevant software (ERP systems)Proactive, detail-oriented and able to work independently as well as part of a teamFluency in English and Bahasa Indonesia

  • Guest Service (Surabaya)  

    - Surabaya

    Kozystay is a fast growing early stage hospitality technology start-up focusing on the short term rentals industry (Airbnb, etc) for the next generation guests. Kozystay provides premium end-to-end property management, capitalising technology to streamline operational processes.
    Kozystay is looking for driven and passionate individuals to join the team. We offer fast career progression opportunities, high performing environment, and good company culture. We are currently looking for Guest Service (Surabaya) who will be with day-to-day operations.
    Job Descriptions:Guest Check-In and Check-Out: Greet guests warmly upon arrival and facilitate a smooth check-in process. Efficiently handle guest check-outs, ensuring all necessary procedures are followed.Guest Issues and Inquiries: Address guest concerns and queries promptly and professionally. Provide accurate information about the property, local attractions, and amenities.Deadline Management: Complete all assigned tasks and meet deadlines as directed by the Property Manager. Report any delays or issues to the Property Manager in a timely manner.Linen, Supplies, and Cleaning: Monitor and manage the inventory of linens, toiletries, and other supplies. Coordinate with housekeeping to ensure that apartments are clean and well-stocked.Deliver exceptional customer service at all times, exceeding guest expectations.Handle guest feedback constructively and use it to improve service quality.
    Skills & Requirements:Previous experience in the hospitality industry is preferred.Fresh graduates with relevant internship experience will also be considered.Min. Diploma (preferably in major Hospitality).Sociable and outgoing, comfortable interacting with guests from diverse backgrounds.Excellent verbal and written communication skills in both English and Bahasa Indonesia.Strong ability to prioritize tasks, with a keen attention to detail.Highly proactive, capable of working independently and taking initiative.Willingness to work flexible hours, including weekends and public holidays.Adaptable to changing schedules and able to handle high-pressure situations.Excellent interpersonal skills, with a natural ability to build rapport with guests and team members.Professional demeanor and a positive attitude.Fluency in English and Bahasa Indonesia is mandatory. Additional languages are a plus.

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