JDi Indonesia Key Account ManagerBusiness IntroductionJD Industrials is a subsidiary of JD Group focused on industrial supply chain technology and services, with a market value of approximately $5 billion.We aim to support the development of the industrial sector through a model that integrates "supply chain + technology + services," creating a B2B procurement platform for industrial products. We serve over 7,000 key account clients and more than 8 million small and medium sized enterprises (SMEs). Our extensive industrial product supply is supported by around 30,000 suppliers, and our platform features over 40 million SKUs. Currently, JD Industrials is focusing on overseas business, providing one stop procurement solutions for industrial products. Our operations span Southeast Asia, Europe, the Middle East, and South America.
Role OverviewThis role focuses on managing key customer relationships, providing tailored solutions, achieving sales and performance goals, leading a team, and conducting market research.
Location: 15th floor GoWork ASG Tower PIK, Jl. Pantai Indah Kapuk Boulevard No.1, RT.6/RW.2, Kamal Muara, Kec. Penjaringan, Jkt Utara, Daerah Khusus Ibukota Jakarta 14470
Job Description1. Key customer relationship management-Establish and maintain long-term cooperative relationships with KA customers, and have a deep understanding of customers' business needs and development directions.-Through regular communication and visits, timely feedback on the changes in customer needs, and provide customers with professional advice and suggestions.2. Solution provided-According to the MRO needs of customers, develop personalized product solutions and service models to ensure that customers' operational and procurement needs are met.- Work closely with the internal team to coordinate resources to provide customers with one-stop service from demand analysis, product recommendation to after-sales support.3. Sales and performance are achieved- Develop and execute KA customers' sales strategies and business growth plans to ensure the achievement of sales targets.-Through market analysis and customer demand insights, we will explore new business opportunities and increase the company's market share in the MRO field.4. Team management-Train and coach key account team members to improve their business capabilities and ensure that team members have professional skills to serve key accounts.-Establish an efficient customer service process, optimize team work efficiency, and provide customers with a high-quality service experience.5. Market research and competitive analysis-Continue to pay attention to market dynamics and competitors, and adjust customer plans in a timely manner to enhance the company's competitive advantage in the market.-Participate in the formulation and optimization of the company's KA customer-related policies, and provide feasible suggestions for the company.
Qualifications1. Bachelor degree or above, major in industrial engineering and other related majors is preferred.2. More than 5 years of experience in B2B sales, key account management or industrial product sales, MRO industry experience is preferred.3. Excellent communication and negotiation skills, able to deal with customer needs independently, and flexibly respond to market changes.4. Proficient in office software, fluent in English.
JDi Indonesia Merchandise ManagerBusiness IntroductionJD Industrials is a subsidiary of JD Group focused on industrial supply chain technology and services, with a market value of approximately $5 billion. We aim to support the development of the industrial sector through a model that integrates "supply chain + technology + services," creating a B2B procurement platform for industrial products. We serve over 7,000 key account clients and more than 8 million small and medium sized enterprises (SMEs). Our extensive industrial product supply is supported by around 30,000 suppliers, and our platform features over 40 million SKUs. Currently, JD Industrials is focusing on overseas business, providing one stop procurement solutions for industrial products. Our operations span Southeast Asia, Europe, the Middle East, and South America.
Role OverviewResponsible for the maintenance and optimization of the customer's procurement commodity pool, business opportunity acceptance and quotation, performance guarantee, pre sales and after sales problem handling.
Location:Jakarta,Indonesia
Job Description1. According to the customer' s industry characteristics and needs formulate a commodity pool plan to maximize the satisfaction and coverage of customer procurement needs.2. According to the customer procurement system and JD system formulate the commodity information system docking plan and continue to operate.3. Docking daily procurement business opportunities and mining demand, so as to form a scene based commodity pool and increase the amount of natural procurement.4. Responsible for the inquiry, price comparison, price negotiation, profit and loss control, and ensure the best cost.5. Summarize the characteristics of the industry and formulate industry commodity solutions.
Qualifications1. More than 5 years of experience in industrial products and MRO procurement, familiar with the procurement process of the industrial industry.2. Have a basic understanding of the production process of the manufacturing industry, and be familiar with all kinds of MRO commodities used in the production line.3. Be sensitive to price and cost, and be familiar with the cost structure of goods.4. Good communication and negotiation skills. Good communication and negotiation skills.5. Strong team assistance ability, Strong team assistance ability, self-driven, and strong resistance to iven, and strong resistance to pressure.6. Proficient in the use of word, excel, PPT, Visio and other office software.7. Fluent in English.
JDi Indonesia Operation ManagerBusiness IntroductionJD Industrials is a subsidiary of JD Group focused on industrial supply chain technology and services, with a market value of approximately $5 billion. We aim to support the development of the industrial sector through a model that integrates "supply chain + technology + services," creating a B2B procurement platform for industrial products. We serve over 8,400 key account clients and more than 8 million small and medium sized enterprises (SMEs). Our extensive industrial product supply is supported by around 70,000 suppliers, and our platform features over 40 million SKUs. Currently, JD Industrials is focusing on overseas business, providing one stop procurement solutions for industrial products. Our operations span Southeast Asia, Europe, the Middle East, and South America.
Role OverviewThis role encompasses new client onboarding by researching needs, creating solutions, and leading negotiations. It also involves maintaining key client relationships, ensuring project receivables control.
Location: Jakarta,Indonesia
Job Description1. Assist in onboarding new clients Conduct research on new client needs, design operational solutions, and lead business negotiations throughout the process. Design product solutions, system integration solutions, fulfillment solutions, after-sales solutions, and settlement solutions to meet client procurement needs. 2. Maintain key client relationships Assist clients in improving service efficiency, including sourcing efficiency, supply chain efficiency, and after-sales service efficiency. Increase sales volume and service satisfaction for existing clients. 3. Ensure controllable receivables for projects Design rational and scientific settlement plans for clients with different credit terms to meet their supply chain finance needs. Solve problems encountered by clients in acceptance, warehousing, reconciliation, and invoicing processes. Enhance client settlement efficiency, reduce overdue rates, and control accounts receivable risks.
Qualifications1.Deep experience in industrial or general merchandise operations. 2.Experience in managing large clients, able to independently handle the entire project settlement process, including post-sales follow-up, billing, invoicing, settlement, and reconciliation. 3.Ability to identify clients' procurement pain points and propose comprehensive operational solutions in line with Jingdong Industrials' current situation. 4.Ability to collaborate with various departments to solve unexpected problems and meet demands. 5.Thorough understanding of Jingdong Industrials' business model and alignment with JD Group's culture and values.
Job PurposeLead the overall industrial product sales and key account development in Indonesia. Build and manage a localized sales organization, achieve GMV, gross profit, payment collection and other core business targets.
Key Responsibilities1. Strategy & Target Management• Develop sales strategy, annual business plan and budget for the Indonesian market, decompose and implement core targets such as sales volume, profit and market share.• Lead the establishment of the sales system, and build mechanisms for customer segmentation, channel management, project-based sales and risk control & payment collection.2. Key Account & Market Expansion• Develop and deeply operate local large-scale KA clients (manufacturing, engineering, energy, mining, infrastructure) and Chinese overseas enterprises in Indonesia.• Lead negotiations, bidding and contract signing for major projects, establish long-term strategic cooperation, and improve customer penetration and repurchase rate.3. Team & Operations Management• Recruit, train and manage the localized sales team, formulate assessment and incentive mechanisms, and build a high-performance team.• Collaborate with supply chain, procurement & sales, fulfillment, technology and other departments to ensure delivery efficiency and customer experience.4. Market Insight & Compliance• Insight into the pattern, price, competitors and policies of Indonesia's industrial product market, and provide strategic suggestions.• Ensure business compliance, risk control and anti-commercial bribery, and maintain the company's brand and reputation.
Requirements1. Background & Experience• Bachelor's degree or above, with more than 10 years of sales experience in industrial products/MRO/engineering materials/industrial consumables in Indonesia.• More than 5 years of overall sales team management experience, with successful cases of independent regional/country operation and 100-million-level revenue.2. Resources & Capabilities• Deeply rooted in the Indonesian market, with priority given to those who have customer resources of local large enterprises/government projects/Chinese overseas enterprises.• Strong business negotiation, key account operation, project-based sales and cross-cultural management capabilities.3. Language & Qualifications• Native/fluent in Indonesian, English as a working language; Chinese is preferred.• Integrity, strong sense of compliance, and ability to quickly integrate into JD's culture and global business model.
JDi Indonesia Procurement ManagerBusiness IntroductionJD Industrials, a subsidiary of JD Group, focuses on industrial supply chain technologies and services, with a market capitalization of approximately $5 billion.Our business is to support the development of enterprises from the industrial manufacturing industry through the integrated model of "supply chain + technology + service", and create a B to B procurement platform for industrial products. We provide industrial procurement solutions to more than 7,000 large customers and more than 8 million small and medium-sized business customers. We work with more than 30,000 suppliers of industrial goods, and our platform has more than 40 million SKUs. Now JD Industrials focuses on developing overseas business, providing one-stop industrial product procurement solutions for enterprises from different countries. Our business has spread to Southeast Asia, Europe, the Middle East and South America. Role OverviewWe are looking for a category procurement specialist who will be responsible for driving fulfillment and gross margin. Location: Jakarta,Indonesia Job DescriptionResponsible for undertaking the construction and sourcing of the national supply chain, and responsible for the satisfaction rate of goods.Responsible for the recruitment, maintenance, management and elimination of suppliers in the country to which they belong, and improve the width of customer demand satisfaction.Implement national category planning, continuously optimize costs, and enhance price competitiveness.According to customer needs, implement the stocking plan, and be responsible for the stocking turnover.QualificationsHave more than 3 years of working experience in the industrial products industry or related fields, have a full understanding of the industrial products market structure, and be familiar with industry trends and market dynamics.Excellent communication and negotiation skills, able to establish good relationships with suppliers.Excellent cross-departmental communication and collaboration skills.Have good professional ethics and conduct, passionate, creative, work under pressure, and be willing to accept challenges.Sensitive to data and able to conduct effective data analysis and decision-making.Excellent command of English.
