The Company
A global leader in digital infrastructure is seeking an exceptional Data Center Facility Manager to lead operations at a state-of-the-art, mission-critical facility in Cikarang Jakarta. With a rapidly expanding footprint across key markets, the organization is known for delivering high-performance, scalable, and resilient data center solutions to some of the world’s most demanding clients.
This is a rare opportunity to join a high-growth environment where innovation, operational excellence, and customer experience are at the core of everything they do.
The Role
Based in Cikarang, Jakarta, this role is responsible for the end-to-end management of a 24/7 mission-critical data center facility, ensuring best-in-class performance, uptime, and service delivery.
You will lead operations across mechanical and electrical systems, drive maintenance strategy, manage vendors and teams, and act as a key interface with customers and internal stakeholders.
Key Responsibilities:
Lead all day-to-day data center operations, ensuring optimal performance of power, cooling, and critical infrastructure systemsManage and develop a team of engineers (including third-party vendors), fostering a high-performance, accountable cultureEnsure full compliance with Service Level Agreements (SLAs) and act as the primary escalation point for incidentsOversee and execute preventive, predictive, and corrective maintenance programsDrive incident management, including root cause analysis and reporting within defined timelinesCollaborate with design and construction teams to ensure operational readiness of new infrastructureSupport testing, commissioning, and transition from build to live operationsManage facility budgets, including OPEX and CAPEX planningEnsure strict adherence to EHS (Environmental, Health & Safety) and regulatory standardsBuild strong client relationships, handling queries and delivering exceptional service experienceLead vendor performance management, audits, and continuous improvement initiatives
The Candidate
We are looking for a highly driven, technically strong leader with deep experience in critical facilities or data center environments.
Requirements:
Degree in Electrical, Mechanical, or related Engineering disciplineMinimum 8+ years of experience in data centers or other mission-critical environmentsAt least 3+ years in a leadership/management roleStrong expertise in critical infrastructure systems such as UPS, generators, transformers, chillers, CRAH units, fire systems, and power distributionProven experience managing vendors, SLAs, and maintenance programsSolid understanding of EHS regulations and compliance frameworksExcellent problem-solving, analytical, and organizational skillsStrong communication skills in English and Bahasa IndonesiaAbility to respond to site emergencies within 30 minutesProficient in Microsoft Office and reporting/documentation tools
The Sales Director - Indonesia is responsible for driving Company commercial growth,customer engagement, and local market development across Indonesia. The role combinesbusiness development, account leadership, renewals, customer success and deliverycoordination, serving as the senior commercial representative for Company in the country.This position will focus on originating and expanding opportunities across Healthcare, Airport,SAP, Smart Cities, and Smart Factories, working closely with Singapore-based portfolio SalesDirectors and Presales teams for Digital & AI, Cloud, Security, and Data Center solutions andservices.Reporting to the CEO of Company Asia and President Director of Company Indonesia, the SalesDirector will lead business development and account strategy in Indonesia, manage enterpriseand public sector relationships, and represent Company to partners, government agencies, andindustry bodies.
What you'll be doingBusiness Development: Identify and acquire new enterprise and public sector customers across priority sectors including Healthcare, Airport, SAP-centric customers, Smart Cities, and industrial Smart Factory clients. Lead customer engagement from early qualification through to solution collaboration with portfolio teams.Account Leadership, Renewals, and Customer Success: Serve as the senior relationship lead for strategic customers in Indonesia. Drive renewals, account growth, and customer satisfaction across all portfolio areas. Partner closely with delivery and operations teams to ensure successful implementation, delivery service quality, and long-term customer success.Opportunity Coordination: Collaborate with portfolio Sales Directors and Presales teams in Singapore to develop proposals, pricing, and delivery plans tailored to Indonesian customer needs. Ensure smooth handover and consistent communication between country and portfolio teams.Partner and Ecosystem Development: Build and maintain strategic partnerships with SAP, hyperscalers, ISVs, local system integrators, and vendors. Engage with government agencies to support initiatives in Healthcare, SAP modernization, Smart Cities, and Smart Factories.Market Development: Represent Company at key industry events and forums in Indonesia to strengthen brand presence. Monitor local market trends, regulations, and competitor activities to identify new business opportunities.Governance and Reporting: Ensure pipeline accuracy, opportunity qualification, and forecasting discipline in alignment with regional MEDDIC-based sales governance. Provide regular performance updates and account insights to regional leadership.People and Culture: Foster collaboration, professionalism, and the high-performance team culture within the Indonesia team that reflects Company Team Magenta values. Support local recruitment, onboarding, and employee engagement in partnership with regional HR.
What you'll bringBachelor’s degree in Business, IT, or a related field (preferred). MBA a plus.Minimum 10 years of enterprise sales or business development experience in IT services, systems integration, or cloud and infrastructure managed services in Indonesia.Proven success in driving new logo acquisition, renewals, and account growth with enterprise and public sector customers.Demonstrated experience leading customer success and coordinating delivery to ensure operational excellence and long-term client outcomes.Established relationships with senior decision-makers across Healthcare, SAP-driven industries, Smart City, and manufacturing sectors.Strong understanding of IT services and solutions, including Digital & AI, Cloud, Security, and Data Center offerings, with the ability to orchestrate subject matter experts across portfolios.Experience managing complex multi-stakeholder deals from qualification through close.Skilled communicator with strong executive presence, presentation, and negotiation capabilities.Well versed or certified in modern enterprise sales methodologies, using Challenger for qualification and MEDDIC for sales execution.Prior experience in start-up, pioneering or proven success in building from zero to one would be idealFluency in Bahasa Indonesia and English required.
