Chery Indonesia is the local subsidiary of Chery Automobile Co., Ltd., a leading Chinese automotive company specializing in the manufacturing and distribution of passenger vehicles.
Responsibilities:Drive customer experience initiatives and execution, including events, loyalty programs, and community engagement activities.Build and maintain partnerships with Key Opinion Leaders (KOLs) and Key Opinion Customers (KOCs), from monitoring and negotiation to execution.Monitor social media channels to identify potential risks, trends, and opportunities for customer engagement.Collaborate across teams to conceptualize, plan, and execute impactful customer events and campaigns.Prepare regular reports on customer insights, market sentiment, and community performance.
Requirements:Minimum 1 year of working experience in customer engagement, community management, or event organization.Fluent in Indonesian and English; Mandarin is a strong advantage.Familiar with KOLs/KOCs partnerships.Strong communication and public speaking skills, with a confident and approachable personality.Flexible to support weekend events and proficient with tools for administration and reporting.
Please note that this is a contract-based position, managed through a third-party provider.Kindly ensure your CV is written in English. Only shortlisted candidates will be contacted.