Key ResponsibilitiesConduct baseline review assessments to evaluate historical performance data.Supervise a small team of Data AnalystDefine key performance indicators (KPIs) and set realistic, data-driven targets for upcoming campaigns.Periodically review and adjust baselines and targets in alignment with seasonal or market trends.Prepare and deliver weekly performance reports highlighting KPIs, trends, and variances.Ensure accuracy, consistency, and timeliness in all reporting deliverables.Conduct post-campaign evaluations to identify strengths, weaknesses, and opportunities for improvement.Perform postmortem analyses to investigate root causes of performance deviations.Document insights and provide actionable, data-driven recommendations to stakeholders.Analyze product data to support the selection of monthly focus products.Identify high potential as well as underperforming products to guide strategic decisions.Access and extract customer review data from platforms such as Bazaarvoice.Automate data exports where feasible to improve workflow efficiency.Clean, structure, and format review data for analytical use and platform integration.Upload curated data to the Eraspace platform in compliance with formatting and tagging standards.Ensure all submissions meet platform requirements and are updated on a weekly basis.
QualificationsBachelor’s degree in Data Science, Marketing Analytics, Business, or a related field.6+ years of experience in Data AnalysisProficient in Microsoft Excel, SQL, and data visualization tools such as Power BI or Tableau.Experience with automation tools (e.g., Python, Google Sheets scripting, Excel macros) is a plus.Strong attention to detail and ability to manage multiple deadlines effectively.Familiarity with customer review platforms such as Bazaarvoice is an advantage.
Role & ResponsibilitiesExtract, clean, and analyze data from internal databases using SQL or PostgreSQL to support business and operational decision-making.Monitor and evaluate key e-commerce performance metrics including traffic, conversion rate, orders, revenue, and customer behavior.Develop, maintain, and optimize interactive dashboards using Looker Studio to provide clear visibility into business and platform performance.Utilize web analytics tools such as Google Analytics and Adobe Analytics to track user behavior, traffic sources, and customer journeys across digital platforms.Analyze large datasets and present insights through data visualizations, including charts, graphs, and dashboards.Generate regular analytical reports to assess campaign performance, platform performance, and customer engagement.Translate complex data findings into actionable insights and strategic recommendations to improve business performance, marketing effectiveness, and user experience.Process, validate, and manage datasets using Microsoft Excel or Google Sheets for reporting and analysis.Collaborate with business, marketing, product, and campaign teams to support data-driven strategies and initiatives.Present analytical findings and insights to stakeholders in a clear, structured, and easy-to-understand manner.
RequirementsBachelor’s degree in Data Science, Statistics, Computer Science, Information Systems, Business Analytics, or a related field.Minimum 3 years of experience as a Data Analyst, preferably within e-commerce, digital platforms, or technology companies.Intermediate to Advanced English proficiency.Technical SkillsProficiency in SQL / PostgreSQL for data extraction and data manipulation.Experience in dashboard development and data visualization using Looker Studio.Hands-on experience with web analytics tools, such as Google Analytics and Adobe Analytics.Advanced proficiency in Microsoft Excel and/or Google Sheets.Strong skills in data visualization and reporting (charts, dashboards, and performance reports).Basic understanding of e-commerce funnel analysis (Traffic → Conversion → Order → Revenue).Soft SkillsStrong analytical thinking and problem-solving capabilities.Excellent data storytelling and insight communication skills.Ability to translate complex data into clear and actionable business insights.High level of attention to detail and data accuracy.Strong collaboration and stakeholder communication skills.Ability to manage multiple analytical requests and deadlines effectively.
We are seeking a Freelance Account Manager to lead and manage integrated advertising campaigns across ATL, BTL, and digital platforms. This role requires a strategic thinker with strong client-facing experience, excellent project management skills, and the ability to oversee multi-channel campaigns from briefing through execution.
Key ResponsibilitiesServe as the main point of contact for clients, ensuring strong day-to-day relationships and satisfactionLead the development and implementation of 360 campaigns (TV, print, OOH, digital, activations, etc.)Translate client briefs into clear internal briefs for creative, media, and production teamsManage project timelines, budgets, and deliverables across multiple workstreamsMonitor campaign progress and troubleshoot issues to ensure timely and high-quality deliveryPresent strategic and creative proposals to clients with confidence and clarityCollaborate closely with cross-functional teams to ensure integrated campaign successProvide regular status reports and post-campaign evaluations
Requirements3–5 years of experience in an advertising agency, preferably in a similar 360 account management roleProven ability to manage integrated campaigns across ATL, BTL, and digital channelsStrong client management, presentation, and negotiation skillsExcellent organizational and multitasking abilitiesAble to work independently and manage pressure in a fast-paced environmentFluent in Bahasa Indonesia and English (written & spoken)Familiar with budgeting, timelines, and project documentation
We are looking for a hands-on and detail-oriented Event Manager to support our Brand Experience team. This role involves assisting with managing on-site execution, and coordinating closely with clients, vendors, and internal teams. You’ll need to be adaptable, organized, and able to handle real-time problem-solving during live events.
Key ResponsibilitiesOperate and execution events and ensure smooth on-site operationsCoordinate with Event Organizers (EO), vendors, and internal stakeholdersAssist in developing event schedules and operational checklistsCommunicate effectively with clients during event setup and executionProvide quick solutions to on-site issues as they arisePrepare event documentation and reports using PowerPoint, Word, and other tools
RequirementsMinimum 3 years of experience in event management or a similar roleFluent in English is a MustExperience supporting on-site event logistics and coordinationStrong teamwork and communication skillsAbility to stay calm and responsive under pressureProficiency in Microsoft Office (especially PowerPoint and Word)
We are seeking an experienced Digital Project Manager to lead the Digital project as the primary point of contact. This role is responsible for end-to-end digital delivery, operational excellence, and stakeholder management across a complex retail ecosystem.
The ideal candidate combines strong leadership presence with hands-on operational discipline and technical understanding of digital infrastructure.
Key ResponsibilitiesAct as the main PIC and Digital Account Lead for the project, ensuring quality delivery and adherence to timelines.Establish clear operational structures, SOPs, and working discipline for developers and digital teams.Lead day-to-day project operations including task prioritization, issue tracking, escalation handling, and resolution.Translate client business requirements into clear operational and technical briefs for internal teams.Design and oversee customer journeys for digital campaigns and landing pages.Manage Google Business Profile (GBP) verification and large-scale listing operations.Oversee UI/UX implementation to ensure technical feasibility, quality, and cross-device consistency.Ensure readiness and stability of digital campaign infrastructure, including push notifications, SMS, voucher systems, and payment or wallet integrations.Supervise integrations such as OTP/SSO, POS systems, CRM platforms, and data pipelines.Monitor campaign and operational performance, ensuring KPIs, SLAs, and deliverables are met.Lead client meetings, progress updates, and incident discussions with professionalism and authority.Manage stakeholders across client HQ, vendors, store owners, promoters, and internal teams.Maintain and continuously improve performance, usability, and operational reliability of digital assets.Provide hands-on guidance and informal mentoring to junior team members.Stay up to date with digital, retail, and front-end best practices.
RequirementsMinimum 5 years of professional experience in digital account management, project management, or digital operations.Intermediate to advanced English proficiency.Proven experience handling complex or high-pressure digital projects, preferably in retail or multi-stakeholder environments.Experience acting as primary PIC for enterprise or large clients.Practical experience with Google Business Profile (GBP) or similar listing platforms.Familiarity with CRM systems, ETL concepts, and BI tools such as Power BI or Tableau.Basic SQL knowledge is an advantage.Exposure to OTP/SSO flows, voucher systems, POS or retail system integrations.Understanding of digital campaign infrastructure including push notifications, SMS, payments, and voucher wallets.Project management experience; Agile or Scrum exposure is a plus.Intermediate to advanced Excel proficiency.Core CompetenciesStrong leadership presence and credibility.High operational discipline with structured execution.Hands-on mindset with willingness to be involved in day-to-day operations.Strong data literacy and ability to interpret KPI reports and dashboards.Excellent stakeholder and vendor management skills.Calm, structured, and decisive under pressure.
Key ResponsibilitiesAct as the internal technical authority overseeing vendor and internal development deliverables.Review and validate system architecture, database design, APIs, deployment strategies, and overall code quality.Provide technical direction, architectural decisions, and risk mitigation throughout the project lifecycle.Translate business requirements into feasible technical solutions and frameworks.Lead technical review sessions, sprint evaluations, and production readiness assessments.Ensure adherence to best practices in coding standards, DevOps, CI/CD, performance optimization, and security.Identify technical debt, scalability risks, and system vulnerabilities early in the development process.Serve as an escalation point for complex technical issues and propose strategic solutions.Collaborate closely with Product, Business, Security, and Infrastructure teams to ensure seamless system integration.Establish documentation standards and ensure effective knowledge transfer from vendors to internal teams.
RequirementsBachelor’s or Master’s Degree in Computer Science, Software Engineering, Information Systems, or a related field.4-6 years of experience in software development.Proven experience working with or managing external vendors / third-party development teams is highly preferred.Strong full-stack development background (backend and frontend).Proficiency in modern backend frameworks such as Node.js, Java Spring Boot, .NET, or equivalent.Proficiency in frontend frameworks such as React, Angular, or Vue.Solid understanding of RESTful APIs, microservices architecture, and system integration.Experience with cloud platforms (AWS, GCP, or Azure).Hands-on experience with CI/CD pipelines and DevOps practices.Strong knowledge of SQL and NoSQL databases.Experience in system performance optimization and security best practices.Ability to review code repositories and conduct technical audits.Soft SkillsStrong analytical and critical-thinking skills.Assertive yet collaborative communication style, with the ability to challenge vendors constructively.Strategic mindset with strong risk-assessment capability.High sense of ownership and accountability.Ability to explain complex technical concepts to non-technical stakeholders.
