At Cekat.AI, a fast growing AI Agent startup based in Indonesia and growing internationally, are building the future of AI-driven business. To support our rapid growth, we are looking for a Sales Operations specialist to streamline our processes, empower our teams, and ensure our clients have a seamless onboarding experience.
What You Will Do1. Sales Process & SOP DesignDesign and continuously improve sales, onboarding, and handover processes.Create standard operating procedures (SOPs) for deal qualification, contracts, and account transitions.Identify and eliminate manual, duplicated, or unclear steps in the sales funnel.
2. Internal & Client Onboarding SystemsBuild robust onboarding frameworks for our Sales, Account Management (AM), and Customer Success (CS) teams.Develop sales playbooks, training materials, and a comprehensive product knowledge base.Standardize the client onboarding journey to ensure high activation and readiness.
3. Performance Analytics & InsightsTrack and analyze key performance metrics across the sales and onboarding lifecycle.Provide data-driven insights to improve conversion rates, team efficiency, and client activation.
What’s In It For You?✨ Real Impact: Help build the team behind Indonesia’s leading AI Agent platform.🚀 Growth Culture: A work environment focused on innovation and continuous learning.🥗 Perks: Daily free lunch at the office.📍 Location: Office-based (WFO) in BSD, South Tangerang.
At Cekat.AI, a fast growing AI Agent startup based in Indonesia and growing internationally, are building the future of AI-driven business. To support our rapid growth we are looking for a Software Engineer. In this role, you will be responsible for building high-quality features, maintaining robust documentation, and driving technical excellence across our platforms.
What You Will DoFeature Development: Collaborate with cross-functional teams to design, implement, and test innovative features and application enhancements.Clean Coding: Write clean, scalable, and well-documented code across various languages and frameworks.Software Reliability: Execute unit, integration, and regression testing to ensure maximum software stability and performance.Technical Documentation: Maintain comprehensive technical documentation, including database schemas, API specifications, and system architecture.Process Improvement: Propose and implement best practices in software development to streamline workflows and increase team efficiency.Strategic Reporting: Provide regular progress updates to management and offer strategic insights to help shape the product roadmap.
What’s In It For You?✨ Real Impact: Help build the team behind Indonesia’s leading AI Agent platform.🚀 Growth Culture: A work environment focused on innovation and continuous learning.🥗 Perks: Daily free lunch at the office.📍 Location: Office-based (WFO) in BSD, South Tangerang.
Role OverviewYou’ll be the technical brain behind our sales engine. Partner with Sales & AM to design AI solutions that are scalable, feasible, and profitable—while controlling scope and ensuring clean delivery.
What You’ll DoWork directly with Sales & AM in client meetings to translate business needs into AI solutionsDesign AI agents, workflows, and automations (LLM, prompt engineering, API integration)Build demos & POCs that actually close dealsCreate clear docs: SOW, TOR, user flows (define in-scope vs out-of-scope)Act as gatekeeper to prevent scope creep & protect marginsCollaborate with Product & Engineering for feasibilityDesign integrations with CRM & marketing automation systemsSupport client onboarding post-dealTrack AI trends & feed insights to product team
What We’re Looking For2–3 years in Solution Architect / Presales / Tech ConsultingFamiliar with CRM & automation workflowsSolid understanding of AI agents, LLMs, prompts, APIsHands-on with automation tools (n8n, Make, etc.)Strong English (must—global clients)Sharp in documentation & structuring solutionsAble to turn messy problems into clear systems
What’s In It For You?✨ Real Impact: Help build the team behind Indonesia’s leading AI Agent platform.🚀 Growth Culture: A work environment focused on innovation and continuous learning.🥗 Perks: Daily free lunch at the office.📍 Location: Office-based (WFO) in BSD, South Tangerang.
