About the Company
The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
About the Role
The Product Manager is the expert on Digital Retail Solutions (DRS) within their geography, ensuring alignment between local needs and global product strategy. With deep product knowledge and an understanding of the local market, they act as the primary contact between local teams and the global product organization. The role involves translating market requirements into actionable insights, facilitating communication and feedback between teams, and guiding the product through its lifecycle to ensure successful execution and continuous improvement in line with both local and global objectives.
Responsibilities
Product Expertise and Market Alignment Serve as the subject matter expert on DRS solutions, ensuring the product is tailored to meet local market needs, regulations, and customer requirements.
Cross-Functional Collaboration Act as the primary point of contact between local teams and the global product organization, ensuring clear communication and alignment of goals, priorities, and product strategy.
Market Insights and Requirements Translation Gather, analyze, and translate market-specific insights, customer feedback, and regulatory requirements into actionable product specifications and improvements for the global product team.
Product Lifecycle Management Guide the product through its lifecycle, ensuring successful implementation, continuous optimization, and alignment with both global product strategy and local market needs.Manage local partners and suppliers through Product Lifecycle Management and Servicing.
Stakeholder Engagement and Feedback Facilitate regular feedback loops between local and global teams, driving collaboration, identifying challenges, and ensuring product adaptations and improvements are communicated and addressed.
Performance Tracking and Reporting Monitor product performance in the market, track key metrics, and provide regular updates and recommendations to both local and global teams for product optimization and market growth.
Qualifications
Bachelor’s degree in a technical field or equivalent experience.Knowledge of SaaS, APIs, and digital payment or reporting platforms.5+ years of progressive product management experience in areas such as Retail or SME Cash Management, Digital Retail Solutions, SaaS or Technology-driven solutions.Experience with Lean/continuous improvement methodologies.Strong understanding of product lifecycle management and agile methodologies.Ability to translate business and market needs into product requirements and user stories.Excellent communication and stakeholder management skills across regional and global teams.
Required Skills
Deep Product Knowledge – Expertise in DRS solutions, with the ability to translate technical specifications into actionable insights locally.Cross-Functional Collaboration – Strong ability to work effectively across teams, ensuring alignment between local and global stakeholders.Market Insight and Analysis – Ability to gather and interpret market data, customer feedback, and regulatory requirements to inform product development.Project Management Skills – Strong organizational skills with the ability to manage product lifecycle stages, from localization to ongoing improvements.
About the Company
The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.
We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
The job holder is responsible for bringing Digital Retail Solutions (DRS) to life in the commercial process. Sitting at the intersection of product and sales, this role partners closely with sales teams and customers to position, tailor, and sell the DRS portfolio. The Specialist brings deep knowledge of the solution set and the ability to translate product features into customer value, serving as a trusted advisor throughout the sales cycle. This role ensures that customer needs are matched with the right solutions and enables global offerings to succeed in local markets. The Specialist supports the sales team during sales process (RFPs, unsolicited proposals, PoCs) for complex or multi-country opportunities.
About the Role
Key Accountabilities:
Commercial Partnering & Sales Support Serve as the go-to product expert supporting the sales team during customer engagementsTranslate solution capabilities into customer value stories and commercial positioningParticipate in discovery sessions, sales meetings, and product demosEngage with Product Management, Sales and pricing for complex or non-standard offers
Customer Engagement & Enablement Understand and qualify customer pain points and objectives to tailor DRS solutionsSupport sales to define DRS solution strategy to elaborate the commercial propositionSupport proposal development, including solution design, configuration and Unique Selling Proposition definitionEngage with customers for PoCs phases and success criteria definition and measurementAddress product-related questions, objections, and requirements during the sales process
Market Insights & Feedback Loop Capture customer feedback and market insights to inform product developmentIdentify patterns in customer needs to guide solution enhancement and innovationQualify areas for business growth (new markets, new customers, new channels) and DRS solution needs
Collaboration with Product Teams Partner with Product Team Leaders to align on strategy, capabilities, and roadmapEnsure consistent solution messaging and pricing aligned with global standards
Sales Enablement & GTM Execution Support go-to-market execution through content creation and trainingBuild and maintain solution collateral, playbooks, and reference materials for the field Qualifications
Product Expertise – Working knowledge of integrations, APIs, and banking ecosystems.Sales Acumen – Ability to engage with commercial teams and customers to drive solution-based sellingLeadership – ability to lead stakeholders involved within sales cycles for complex commercial offers elaborationCustomer-Centric Mindset – Skilled at uncovering needs and translating them into tailored solutionsCommunication – Strong verbal and written communication skills for customer-facing scenariosCollaboration – Proven ability to partner cross-functionally across product, sales, and operationsMarket Insight and knowledge – Ability to synthesize feedback and trends into actionable insights
Preferred Skills
Bachelor’s degree, preferably in technical field or equivalent experience.Knowledge of SaaS, APIs, and digital payment or reporting platforms5+ years of progressive experience in areas such as Retail or SME Cash Management, Digital Retail Solutions, SaaS or Technology-driven solutionsAbility to translate business and market needs into commercial deliverable, through regular communication about product suitability and enhancement.Excellent communication and stakeholder management skills across regional and global teams.
