Company DescriptionPT Black Sea is a premier dining establishment located in the vibrant heart of Bali, Indonesia. Renowned for its authentic and diverse menu, the restaurant offers a fusion of local and international flavors that cater to a variety of palates. PT Black Sea prioritizes exceptional customer experiences by combining exquisite cuisine with warm hospitality. The establishment values teamwork, innovation, and a passion for delivering unforgettable dining moments. Join a team dedicated to elevating the culinary and service standards in a dynamic environment.
Role DescriptionThis is a full-time on-site role for a Floor Manager, based in Bali, Indonesia. The Floor Manager will oversee day-to-day restaurant operations, ensuring exceptional service and customer satisfaction. Key responsibilities include managing staff, optimizing workflow, maintaining high food and service quality, and addressing customer feedback. Additional duties involve scheduling, as well as collaborating with the kitchen team to maintain service standards.
QualificationsExpertise in Customer Service and a focus on Customer SatisfactionExperience in staff Hiring and management, including training and schedulingEffective communication and interpersonal skillsKnowledge of Food & Beverage operations and best practicesStrong problem-solving and organizational abilitiesA passion for hospitality and providing top-tier dining experiencesBachelor’s degree in Hospitality or Business Management is advantageousPrior experience in restaurant management or a similar role preferredProficiency in English; knowledge of additional languages is a plus
