Position SummaryWe are seeking an AI Product Manager to drive the adoption and delivery of AI solutions across our Indonesian operations, based in Medan. This is a field-oriented role that goes beyond conventional product management — you will interface directly with operational teams at mill sites across Indonesia, gather requirements on the ground, and work closely with our AI/DS engineering team in Kuala Lumpur to translate those needs into working products. Your portfolio will span computer vision, generative AI, and data intelligence applications.
Key ResponsibilitiesOwn the product roadmap for AI solutions deployed across Indonesian operations, covering quality grading, process intelligence, and GenAI applicationsConduct regular site visits to operational facilities across Indonesia to validate product performance, gather user feedback, and ensure quality of deploymentInterface directly with end users and operational stakeholders to understand pain points, gather requirements, and define acceptance criteriaTranslate field requirements into clear product specifications, user stories, and backlog items for the engineering teamManage product backlog, coordinate sprint planning, and track delivery progress in collaboration with engineers in KLDrive GenAI initiatives including document intelligence, workflow automation, and LLM-based applications across business unitsLead product rollouts and change management at operational sites — ensuring teams understand, adopt, and derive value from AI toolsPrepare and maintain product documentation including release notes, SOPs, and stakeholder-facing updatesDefine success metrics and KPIs; monitor product outcomes and report progress to senior leadershipManage issue intake and resolution: triage feedback from the field, prioritise, and coordinate with engineering for closure
Required QualificationsBachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field4–7 years of experience in product management with meaningful exposure to AI, data, or enterprise software productsDemonstrated experience gathering requirements from non-technical stakeholders and translating them into product specificationsTrack record managing end-to-end product delivery in a cross-functional, cross-location environmentExperience conducting user research, field interviews, or usability reviews to inform product decisionsExperience in or exposure to agri-industrial, manufacturing, or field-deployment contexts is an advantageStrong requirements gathering, documentation, and product specification skillsConfident stakeholder management across operational, technical, and senior management audiencesFamiliarity with Agile ways of working: sprint planning, backlog grooming, and product roadmap managementProficiency with product and project tools (e.g., Jira, Confluence or equivalent)Familiarity with generative AI concepts — LLMs, RAG, AI agents; able to engage engineering teams as an informed partnerData-driven approach to decision making; able to define, track, and communicate product KPIsFluent in English and Bahasa Indonesia (written and spoken)Willingness to travel regularly to operational sites across Indonesia
Advantages / Preferred QualificationsExposure to computer vision, IoT-based, or sensor-driven systemsExperience in palm oil, agri-industrial, or plantation operationsWorking knowledge of SQL or data querying for product diagnostics and reportingExperience with dashboards or reporting tools (e.g., Metabase, Power BI, Tableau)Product management certification (e.g., CSPO, PMI-ACP, AIPMM)AWS Certified Cloud Practitioner or equivalent