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Ascott Indonesia
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  • Job Description:
    - Oversee daily Food & Beverage operations to ensure high service standards and guest satisfaction.- Lead F&B teams in delivering consistent quality, smooth service flow, and guest comforts and monitor guest feedback and implement initiatives to improve service excellence.- Drive revenue and profitability through menu planning, pricing strategies, forecasting, and data analysis.- Manage inventory, cost control, and compliance with health, safety, and hygiene standards.- Develop training plans and conduct on‑the‑job training for F&B service teams.- Support marketing activities and ensure proper maintenance of banquet equipment and supplies.- Execute other operational tasks assigned by the Operations Manager or General Manager.
    Requirements:
    - Bachelor’s degree or Diploma in Food & Beverage Management or related field.- Minimum 2 years experience in a similar F&B supervisory/managerial role; pre‑opening experience is a plus.- Strong communication skills; proficient in English.- Skilled in pricing strategy, and forecasting.- Strong leadership with the ability to prioritize, stay proactive, and drive operational improvements.

  • Job DescriptionDevelop and execute the property's annual marketing strategy aligned with Corporate Marketing & Brand guidelines, including action plans, targets, budgets, and timelines.Manage social media channels: content creation, posting, engagement, and performance analysis.Lead PR activities including press releases, media relations, monitoring, and maintaining a media databaseCoordinate with Sales & Revenue teams to launch campaigns, promotions, and ensure the availability of marketing & sales collateral.Identify and explore new marketing channels to enhance visibility and revenue.Lead brand activation events, co‑branding initiatives, and partnerships with local communities.Maintain strong relationships with media, bloggers, and influencers to enhance exposure and word‑of‑mouth.

    RequirementsStrong teamwork, leadership, communication, and conflict‑resolution capabilities.Relevant Marketing/PR/Social Media/Design background with 2–3 years of hospitality experienceMust have professional level of English

  • ROLES & RESPONSIBILITIES•Drive revenue and profitability through data analysis, forecasting, and dynamic pricing strategies.•Monitor market trends, competitor rates, and performance metrics.•Optimize room inventory and pricing across all channels and segments.•Support Sales Team in rate setting and account management to ensure alignment with strategy.•Coordinate with the Director of Sales on promotions, packages, and business opportunities.•Manage and update CRM, RMS, and distribution systems for accuracy and timely execution.•Prepare forecasts, budgets, and regular performance reports for management.
    JOB REQUIREMENTS•At least 3 years of experience in managerial position in hospitality industry•Possess Pre-Opening Project experience is a plus point•Adaptability to contribute within highly diverse, equal, and inclusive team environment•Good command of English, both verbal and written

  • ResponsibilitiesDrive sales & marketing strategies, budgets, and revenue forecasts.Monitor market trends and customer needs to guide sales focus.Lead, train, and evaluate the Sales & Marketing team.Build and maintain client relationships to grow business.Oversee reports, operational reviews, and Manager-on-Duty duties.
    QualificationsMinimum 2 years in managerial position in a hospitality industryKnowledge of inbound and leisure markets in Bali - Canggu areaAdaptability to contribute within highly diverse, equal, and inclusive team environmentGood command of English, both verbal and writtenWilling to work on-site in Bali - Canggu area

  • ResponsibilitiesOversee all aspects of hotel operations, including financial performance, guest satisfaction, and team development.Lead marketing, sales, and revenue strategies to achieve business targets.Ensure property standards, safety, and regulatory compliance are met consistently.Maintain excellent guest relations, handle feedback proactively, and elevate service quality.Manage staff recruitment, training, and performance with a strong focus on leadership development.
    QualificationsMinimum 10 years of experience as a General Manager, preferably in luxury/resort hotels within international hotel chains.Strong commercial acumen and business strategy execution skills.Excellent interpersonal, problem-solving, and decision-making abilities.Bachelor's or Master's degree graduate in Hospitality or related fields.
    Additional RemarksThis position is designated for expatriate appointment

  • The Ascott Limited - Ascott Indonesia is expanding its portfolio with the upcoming opening of the prestigious Oakwood Slipi Jakarta, and we invite experienced and passionate hospitality professional to join our pre-opening team.
    This is a rare opportunity to be part of a pre-opening team that will help shape the guest experience from the very beginning, setting the tone for timeless service and uncompromising quality.
    ResponsibilitiesPrepare detailed financial analysis and projections at the project and business unit level.Analyze costs, pricing, variable contributions, sales results and the company's actual performance compared to the business plans.Oversee operations of the finance department, set goals and objectives, and design a framework for these to be met.Liaise with auditors to ensure proper accounting, statutory and fiscal standards are complied.Directs preparation of budgets and forecasts, reviews proposals and prepares necessary supporting documentation and justification.Managing credit controlling and cash flow activities within the organizationAdvise and review tax requirements and tax filing reports for the company.Ensure timely submission of financial reports.
    QualificationsBachelor’s degree graduate in Finance/Accounting.Minimum 3 years in a similar role.Prior experience in hotel pre-opening is preferred.Must be fluent in English, both verbal & written (expatriate GM)Willing to be working on-site in Slipi, West Jakarta.

  • Partnership & Loyalty Manager  

    - Jakarta

    We’re looking for a driven and data‑minded Partnership & Loyalty Manager to elevate our Ascott Star Rewards program and grow long‑term customer value. This role blends loyalty strategy, member engagement, data analytics, and brand partnerships to drive sustainable business impact.
    Job ResponsibilitiesDevelop and manage strategic partnerships through effective negotiation and collaboration to drive brand exposure, ASR member acquisition and increase member revenue contribution via targeted campaigns and joint initiatives.Identify and cultivate new partnership opportunities that expand ASR’s acquisition channels and strengthen the loyalty ecosystem through strategic alliances.Grow ASR member acquisition and increase member revenue contribution through targeted campaigns and strategic initiatives.Analyze partnership and loyalty performance metrics (member acquisition, active member ratio, repeat stay behavior, engagement, and redemption trends) to optimize campaign strategies and partner collaborations and turn insights into actionable strategies.Lead the ASR Campaign Plan end‑to‑end from planning, execution and optimization, to drive repeat business and retention.Enhance member satisfaction & NPS by continuously improving the member experience.Collaborate with cross department to ensure loyalty campaigns are well‑amplified across platforms.Track KPIs, build reports, and present clear insights to leadership.

    RequirementsBachelor's Degree graduate of any related fields.Minimum 5 years of experience in partnerships, managing loyalty, CRM, or membership programs (hospitality/retail preferred).Strong command of English with excellent communication skills.Solid ability to read data and extract insights.Hands-on in driving campaigns and partnership initiatives from idea to execution.Good understanding of digital marketing fundamentals.Proactive, creative, and passionate about customer loyalty and growth, with a strong collaborative and teamwork-oriented mindset.

  • ResponsibilitiesOversee all aspects of hotel operations, including financial performance, guest satisfaction, and team development.Lead marketing, sales, and revenue strategies to achieve business targets.Ensure property standards, safety, and regulatory compliance are met consistently.Maintain excellent guest relations, handle feedback proactively, and elevate service quality.Manage staff recruitment, training, and performance with a strong focus on leadership development.
    QualificationsMinimum 10 years of experience as a General Manager, preferably with experience in convention‑style properties within international hotel chains.Strong commercial acumen and business strategy execution skills.Excellent interpersonal, problem-solving, and decision-making abilities.Bachelor's or Master's degree graduate in Hospitality or related fields.
    Additional RemarksThis position is designated for expatriate appointment

  • Job Description:Develop creative content strategies to increase brand engagement and awareness.Produce and execute high‑quality social content (photo, video, copy) aligned with brand identity.Create an editorial calendar and develop platform‑specific content concepts for Instagram, Facebook, YouTube, and TikTok.Manage all brand social accounts and ensure consistent content delivery.Conduct audience and trend research to shape relevant content ideas.Lead paid social advertising with content‑driven creatives and clear performance targets.Analyze content performance (likes, comments, shares, saves) and prepare periodic reports.Collaborate with stakeholders to build content‑led campaigns and activations.Maintain relationships with external partners (KOLs & influencers) for content collaboration.Stay updated on the latest content formats, platform trends, and algorithm changes.
    RequirementsBachelor's degree graduate in Marketing, Communication, or other relevant fields.Minimum of 3 years of experience as a Content Creator is preferred, able to work independently or within a team.Must be available for occasional travel for short-term assignments at our properties nationwide, based on operational needs.Able to create creative and engaging photo & video content.Experienced in collaborating with influencers.Proficiency in video shooting and editing techniques using editing software.Excellent written communication skills and the ability to craft informative and engaging captions.Good understanding of social media strategies and analytics.Detail-oriented with excellent time management skills.Digitally savvy and up-to-date with the latest social media trends.

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